Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with health and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (eg discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Valid transferable visa
Previous restaurant experience
Prior work as a manager or supervisor
Training in food safety
Knowledge of food and beverage industry regulations and trends
Treat customers with respect and understanding
Patience, ability to work under pressure
Excellent customer service
Leadership and problem solving skills
How to Apply:
Alroomi And Jast Group Now Hiring Restaurant Manager in Kuwait
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