Al Futtaim careers Dubai in 2025 present an excellent opportunity for experienced automotive professionals to join as a Parts Sales Representative within the FAMCO division of Al-Futtaim Automotive. Based in Dubai, this full-time role focuses on assisting customers in selecting the correct spare parts, recommending add-ons, and ensuring smooth order processing. You will work closely with walk-in clients, field sales teams, and service workshops to deliver exceptional customer experiences. Ideal candidates will have at least three years of spare parts sales experience—preferably in heavy commercial vehicles—along with strong product knowledge, communication skills, and a proactive, customer-focused approach.
Table of Contents
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Job Overview
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About Al-Futtaim Group
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About Al-Futtaim Automotive & FAMCO
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Available Jobs at Al Futtaim
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Job Description
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Key Responsibilities
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Why This Role is a Great Opportunity
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Requirements
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How to Apply
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FAQs
Job Overview
Al Futtaim careers Dubai in 2025 present an exciting opportunity for skilled professionals to join as a Parts Sales Representative in the FAMCO division of Al-Futtaim Automotive. This role, based in Dubai, is designed for individuals who are passionate about delivering outstanding customer service in the automotive spare parts industry. As a Parts Sales Representative, you will assist walk-in customers, identify and recommend the correct parts using advanced catalog systems, promote add-ons, and ensure a smooth order-to-delivery process. Ideal candidates bring at least three years of relevant experience, preferably with heavy commercial vehicles or construction equipment, coupled with strong interpersonal, communication, and sales skills.
About Al-Futtaim Group
Founded in the 1930s as a trading business, Al-Futtaim Group has grown into one of the Middle East’s most diversified and progressive privately held companies. Headquartered in Dubai, UAE, the group operates across more than 20 countries in the Middle East, Asia, and Africa, employing over 35,000 people. With five core divisions—automotive, financial services, real estate, retail, and healthcare—Al-Futtaim partners with over 200 of the world’s most iconic brands.
The company’s growth is driven by a commitment to respect, excellence, collaboration, and integrity. Its customer-first approach ensures that it continues to evolve in line with changing market needs, while also enriching the lives of communities across its operating regions.
About Al-Futtaim Automotive & FAMCO
Al-Futtaim Automotive is one of the largest divisions within the group, with a presence in 10 countries and a diverse portfolio covering passenger cars, SUVs, electric vehicles, high-performance motorbikes, commercial vehicles, and industrial/construction equipment.
FAMCO (Al-Futtaim Auto & Machinery Company) is a leading supplier of commercial vehicles, construction and industrial equipment, and spare parts across the UAE. Representing world-class brands, FAMCO provides comprehensive sales, aftersales, and spare parts solutions to industries including transportation, logistics, construction, and oil & gas.
Available Jobs at Al Futtaim
While this listing highlights the Parts Sales Representative role at FAMCO in Dubai, Al Futtaim careers also include opportunities in:
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Automotive Service Advisor – Abu Dhabi
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Fleet Sales Executive – Dubai
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Heavy Equipment Technician – Sharjah
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Customer Service Executive – Dubai
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Warehouse Supervisor – UAE
(See more jobs in Dubai via our careers page)
Job Description
As a Parts Sales Representative at FAMCO, you will be the first point of contact for customers seeking spare parts for automotive and heavy commercial vehicles. Your role will involve understanding customer needs, using the EPC (Electronic Parts Catalogue) to identify the correct parts, and offering advice on add-ons or related products. You will work to ensure every transaction is handled efficiently, all customer records are updated accurately, and orders are fulfilled on time.
This role is ideal for someone with a background in automotive spare parts sales who is proactive, customer-focused, and committed to delivering high-quality service.
Key Responsibilities
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Customer Assistance: Guide walk-in customers in selecting the required spare parts, ensuring they understand the benefits of genuine parts.
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Parts Identification: Use EPC and parts catalogues to accurately determine part numbers.
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Sales Promotion: Recommend add-ons or related products to maximize customer satisfaction and sales opportunities.
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Order Processing: Manage quotations, sales orders, returns, warranties, and discounts according to standard operating procedures.
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Back-Order Management: Track pending orders and ensure customers are kept informed about delivery timelines.
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Collaboration: Support FAMCO’s field sales teams and workshops with quotations and order fulfillment.
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Process Improvement: Help develop and implement effective parts department processes to improve customer satisfaction and efficiency.
Why This Role is a Great Opportunity
Joining Al Futtaim careers Dubai as a Parts Sales Representative means becoming part of a globally respected brand with unmatched growth potential in the UAE automotive industry. Some benefits include:
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Competitive salary with attractive incentives.
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Work with a portfolio of globally recognized automotive brands.
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Access to extensive training and career development programs.
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Opportunities to work across different automotive segments, from passenger cars to industrial machinery.
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A supportive, multicultural workplace committed to excellence and innovation.
Requirements
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Bachelor’s degree or diploma in any discipline (preferred).
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Minimum 3 years’ experience in automotive or equipment spare parts sales, especially for heavy commercial vehicles, industrial products, or construction equipment.
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Knowledge of SAP or similar online systems.
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Proficiency in Microsoft Office applications.
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Strong communication and negotiation skills.
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Customer-focused mindset with the ability to build long-term relationships.
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Positive attitude, team player, and quick learner.
How to Apply
Interested candidates can apply directly via the Al-Futtaim Careers Portal.
Apply soon to take advantage of this opportunity, as applications are reviewed on a rolling basis.
FAQs
1. What is the location of the job?
The position is based in Dubai, UAE.
2. Is automotive spare parts experience mandatory?
Yes, a minimum of 3 years’ experience in spare parts sales—preferably in heavy commercial vehicles or industrial products—is required.
3. Do I need SAP experience to apply?
While SAP experience is preferred, it is not mandatory. Training can be provided for the right candidate.
4. What brands will I be working with?
You will handle spare parts for a variety of brands represented by FAMCO under the Al-Futtaim Group.
5. Are there opportunities for career growth?
Yes, Al-Futtaim offers structured career development programs and the possibility to move into senior sales or management roles.