ACICO Group Announcing Top Vacancy In Kuwait 2023
ACICO Group is a full-service, multi-sector construction group, based in Kuwait. With more than 25 years of experience across the region, ACICO established itself as market-leader in the manufacturing of building materials, as well as providing construction and engineering services.
Following a vertically integrated business model, which encompasses six sectors: Industrial, Construction, Cement, Homes, Logistics and Real Estate, ACICO Group delivers bespoke, time-efficient and hassle-free building solutions for residential, industrial, commercial and institutional projects.
ACICO Group is amongst the largest manufacturers of quality building materials in the GCC, including environmentally-friendly aerated concrete, and a wide variety of cement and concrete products, including precast concrete and interlock blocks. As a national Grade-A construction company, listed on Boursa Kuwait and a proud holder of the ISO 9001 certification since 2004, ACICO Group became a trusted partner to all major government authorities, contractors and suppliers.
Name of the Company: ACICO Group
Designation: check below
Last Date to Apply: check below
How to Apply: info@acicogroup.com
Email ID: info@acicogroup.com
Website: https://www.acicogroup.com/about-us
Eligibility Criteria: From inside Kuwait only 🇰🇼
Call Center Agents
To be regionally recognized leader in the industrial / construction sectors.
To exceed our stakeholders’ expectations.
Ensure the alignment of interests with our stakeholders.
ACICO Group strive to be the recognized leaders in creating profitable, sustainable, and responsible business model by delivering high quality building solutions across the region , to enhance our shareholders long-term value.
Integrity : We build trust through responsible actions and honest relationships.
Excellence : We provide our investors an attractive return through sustainable growth.
Commitment to quality : We satisfy our customers with innovative technology and superior quality, value and service.
People : We value and develop our employees’ talents, initiative, and leadership.
Agility : We embrace a mindset of being nimble and acting proactively with a sense of urgency.
Job description :
ACICO Group is hiring,
Are you a customer service-oriented individual with excellent communication skills? We are thrilled to announce a fantastic opportunity to ACICO Group as a Call Center Agent. If you enjoy helping people and thrive in a fast-paced environment, this role is perfect for you!
As a Call Center Agent, you will be the first point of contact for our customers. Your main responsibility will be to provide exceptional customer service and address inquiries, concerns, and requests efficiently and effectively. With your friendly and professional demeanor, you will assist customers with product information, order tracking, issue resolution, and general support.
Responsibilities:
- Answer incoming customer calls promptly and professionally, maintaining a positive and empathetic attitude.
- Listen attentively to customer inquiries and provide accurate and relevant information regarding products, services, and policies.
- Assist customers in placing orders, processing payments, and resolving any issues or complaints they may have.
- Utilize our customer support systems and databases to accurately record customer interactions, inquiries, and outcomes.
- Collaborate with other departments, such as sales or technical support, to ensure prompt resolution of customer issues.
- Follow standardized procedures and scripts to maintain consistency in customer service and support.
- Identify and escalate complex or unresolved issues to the appropriate department or supervisor.
- Strive to meet or exceed performance targets, such as call handling time, customer satisfaction, and quality assurance metrics.
Requirements:
- Previous experience in a customer service or call center role is preferred but not mandatory.
- Excellent verbal and written communication skills in English.
- Strong active listening and problem-solving abilities.
- Ability to remain calm and professional while handling challenging customer interactions.
- Familiarity with customer support systems and databases is a plus.
- Proficiency in using basic computer applications and multitasking between different software platforms.
- Flexibility to work in shifts, including evenings, weekends, and holidays, as call center operations may require.
At our company, we value teamwork, continuous learning, and a positive work environment. We provide comprehensive training to equip you with the necessary knowledge and skills to excel in your role. Additionally, there are opportunities for career growth and advancement based on performance and dedication.
If you are enthusiastic about helping customers, possess excellent communication skills, and thrive in a customer-focused environment, we invite you to apply for the position of Call Center Agent. Join our team and be part of a dynamic organization committed to delivering outstanding customer experiences.
To apply, please submit your updated resume, highlighting any relevant customer service experience. We appreciate your interest and look forward to reviewing your application.
How to Apply (ACICO Group)
To apply for this position, please follow the instructions below:
- Resume/CV Submission:
– Prepare an updated copy of your resume or curriculum vitae (CV)
that highlights your relevant experience, skills, and qualifications.
– Ensure that your contact information, including your full name, email
address, and phone number, is included.
– Highlight how your experience and qualifications align with the job
requirements and why you believe you are a suitable candidate.
- Additional Documents: (if required)
“Check below if the post required additional documents”
– If applicable, include any additional supporting documents such as
certifications, licenses, or transcripts that are relevant to the
position.
- Application Submission:
Choose one of the following methods to submit your application:
Email: Send an email to the mentioned email address with the
subject line. Attach your resume, and any additional
documents as separate PDF or Word files.
Online Application Portal: Visit provided website and navigate to the
Careers or Jobs section. Follow the instructions to create an
account or log in if you already have one. Complete the online
application form and upload your resume, and any additional
documents as specified.
- Application Deadline:
– Ensure that your application is submitted before the specified
deadline. Late applications may not be considered.
TO APPLY for this particular job post:
New market company
Send CV or Mail to: info@acicogroup.com
Note: Make sure to use the Email for sending job applications through the mentioned contact medium. Avoiding so may lead to application rejection.
Related Jobs:
Disclaimer:
This Website is only for Service purposes. Not Related to any Consulting.
Related Keywords
#thendral Entertainment #Jobs Today #Job News #Vacancy #Job Opportunities #Apply Now #Apply Online #Job Openings #Top Companies #Latest Jobs #Explore Jobs #Government Jobs #Govt Jobs #Urgent Hiring #Job offers #Job Portal #career #Overseas Jobs #Abroad jobs #Jobs Abroad #career opportunity #Fresher Jobs #Overseas Recruitment #Job Post #Job Description #employment #Work from Home #Employee search #Job Search #Hiring #Required #Announces #New Job #Jobs for Experienced #Worldwide #Employee Required #Call Center Agent # ACICO Group
