Abu Dhabi hotel jobs in 2025 offer some of the most rewarding opportunities for hospitality professionals, and one standout role is the Guest Experience Supervisor – AYS (UAE National) at Marriott Al Forsan Abu Dhabi. This full-time position focuses on delivering Marriott’s world-class guest service by overseeing front desk operations, managing check-ins and payments, handling guest requests, and supporting a team of associates. The role also includes training and motivating staff, ensuring adherence to policies, and maintaining the highest standards of hospitality. Open exclusively to UAE Nationals, this position combines career growth with Marriott’s global reputation for excellence.
Table of Contents
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Job Overview
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About Marriott International
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Available Jobs at Marriott UAE
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Abu Dhabi hotel jobs in 2025 are opening exciting doors for hospitality professionals eager to grow their careers in luxury service. Marriott Al Forsan Abu Dhabi is seeking a Guest Experience Supervisor – AYS (UAE National) to join its world-class guest services team. This full-time role involves supervising front desk operations, supporting staff, and ensuring guests receive the signature “Wonderful Hospitality. Always.” experience Marriott is known for. With responsibilities ranging from check-ins to team training, the position is ideal for candidates with prior supervisory and guest service experience. Marriott offers competitive benefits, professional development, and a supportive workplace culture.
About Marriott International
Marriott International is the world’s largest hospitality company, with more than 8,000 properties across 139 countries and territories. Renowned for its diverse portfolio of 30 brands, Marriott includes names such as JW Marriott, Ritz-Carlton, Sheraton, W Hotels, and Marriott Hotels.
The company is driven by its values of:
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Putting People First – employees are the foundation of Marriott’s success.
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Pursuing Excellence – commitment to the highest service standards.
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Embracing Change – innovating for evolving guest expectations.
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Acting with Integrity – transparent and ethical operations.
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Serving Our World – making a positive impact globally.
At Marriott Al Forsan Abu Dhabi, associates enjoy career growth, training, and a strong sense of belonging, making Marriott one of the most attractive employers in the hospitality industry.
Available Jobs at Marriott UAE
In addition to the Guest Experience Supervisor opening, Marriott frequently recruits for roles across Abu Dhabi and the wider UAE, including:
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Front Desk Agent – Marriott Al Forsan Abu Dhabi
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Housekeeping Supervisor – Marriott UAE Hotels
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F&B Supervisor – Luxury Properties Abu Dhabi
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Concierge Associate – Marriott Downtown Abu Dhabi
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Reservations Agent – JW Marriott Marquis Dubai
Job Description
As a Guest Experience Supervisor – AYS, you will oversee guest check-in and check-out operations while ensuring Marriott’s high service standards are consistently met. The role involves verifying guest identities, managing reservations, balancing accounts, processing payments, and handling requests efficiently.
In addition to guest-facing responsibilities, you will assist management with staff training, performance evaluations, and motivation, ensuring smooth daily operations. Acting as a role model, the Guest Experience Supervisor plays a vital part in upholding Marriott’s reputation for excellence in hospitality.
This role is exclusively open to UAE Nationals, aligning with Marriott’s commitment to Emiratization and career opportunities for local talent.
Key Responsibilities
The Guest Experience Supervisor will:
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Oversee guest check-ins, room assignments, and key activations.
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Verify payment methods, market codes, and billing adjustments.
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Balance cashier reports, receipts, and contingency lists.
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Handle guest requests promptly, coordinating with relevant departments.
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Provide accurate directions and property information.
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Support and mentor front desk associates, ensuring service excellence.
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Enforce accounting and security procedures, reporting concerns when necessary.
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Manage payment types including vouchers, charges, and paid-outs.
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Respond to guest complaints with professionalism and empathy.
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Promote Marriott Rewards and loyalty programs to guests.
Why This Role?
This position is one of the most rewarding Abu Dhabi hotel jobs 2025 because it offers:
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Competitive Benefits: Salary with full Marriott perks including health and travel discounts.
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Career Growth: Clear pathways to management and leadership roles within Marriott.
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Training & Development: Access to Marriott’s global training programs.
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Work Culture: A supportive, inclusive environment built on teamwork and respect.
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Prestigious Brand: Represent one of the world’s most trusted hospitality names.
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UAE National Career Development: Marriott actively invests in developing Emirati professionals.
Requirements
To apply for the Guest Experience Supervisor – AYS role, candidates should meet the following:
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Education: High school diploma or GED equivalent required.
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Experience:
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Minimum 1 year of guest services experience.
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At least 1 year of supervisory experience in hospitality.
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Skills:
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Strong communication and leadership abilities.
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Ability to handle guest complaints and requests effectively.
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Professional appearance and conduct.
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Computer literacy and POS system familiarity.
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Other:
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Fluent in English (Arabic proficiency is a plus).
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UAE National applicants only.
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How to Apply
If you’re ready to elevate your hospitality career, apply today for one of the top Abu Dhabi hotel jobs 2025 with Marriott Al Forsan.
👉 Apply Now via Marriott Careers
⚠️ Early applications are encouraged as positions fill quickly. Marriott offers equal opportunity employment and values diversity across all levels.
FAQs
1. Who can apply for the Guest Experience Supervisor job at Marriott Al Forsan?
This role is open exclusively to UAE Nationals with supervisory and guest service experience.
2. What is the salary and benefits package?
While the salary is competitive, benefits include Marriott travel discounts, health coverage, training programs, and annual leave.
3. Do I need prior supervisory experience?
Yes, at least 1 year of supervisory experience is required.
4. Is this a full-time role?
Yes, this is a full-time, permanent position.
5. Why work at Marriott Al Forsan Abu Dhabi?
It’s a flagship Marriott property in Abu Dhabi, offering career development, world-class training, and a supportive environment.