Job Description
Job Description: Join the Team at Villaggio Hotel – January 2025
Villaggio Hotel in Abu Dhabi is seeking talented and dedicated individuals to join our team and contribute to delivering exceptional hospitality experiences. We are looking for passionate professionals to fill key roles across two of our properties – Villaggio Hotel and Grand Villaggio Hotel.
If you are customer-focused, enthusiastic, and looking to advance your career in the hospitality industry, this is your opportunity to join a thriving and supportive work environment.
Vacant Positions at Villaggio Hotel
- Reservations Agent
- Front Office Associates
- Telephone Operator
- Housekeeping Attendants
Vacant Positions at Grand Villaggio Hotel
- Front Office Associates
- Telephone Operator
Key Responsibilities
1. Reservations Agent
- Manage and process guest reservations efficiently via phone, email, or online platforms.
- Provide accurate information about room availability, rates, and packages.
- Upsell rooms and services to enhance guest satisfaction and revenue.
2. Front Office Associates
- Handle guest check-ins and check-outs smoothly and efficiently.
- Address guest inquiries and provide information about hotel services.
- Ensure a professional and welcoming experience at all times.
3. Telephone Operator
- Answer and transfer call promptly and professionally.
- Handle guest inquiries and coordinate communication between departments.
- Maintain accurate records of messages and requests.
4. Housekeeping Attendants
- Clean and maintain guest rooms and public areas to the highest standards.
- Replenish room supplies and ensure a comfortable stay for guests.
- Report any maintenance or repair issues promptly.
Candidate Requirements
- Experience: Prior experience in the hospitality industry is preferred but not mandatory.
- Skills:
- Strong communication and interpersonal skills.
- Customer-focused mindset with a passion for service excellence.
- Ability to work in a fast-paced environment.
- Education: High school diploma or equivalent; additional qualifications in hospitality management are a plus.
- Location: Candidates must be based in Abu Dhabi or willing to relocate.
Why Join Villaggio Hotel?
- Work in a professional and supportive environment.
- Opportunities for growth and career advancement within the Villaggio network.
- Competitive salary packages.
- A chance to be part of a team dedicated to delivering outstanding guest experiences.
Application Process
To apply, please send your CV to careers@villaggiohotels.ae. Kindly indicate the position you are applying for in the subject line.
Job Details in Tabular Format
Position | Key Responsibilities | Qualifications | Location | Salary |
---|---|---|---|---|
Reservations Agent | Handle reservations, provide rate details, and upsell services. | Hospitality experience is a plus | Villaggio Hotel, Abu Dhabi | Competitive Package |
Front Office Associates | Manage guest check-ins/outs, address inquiries, and deliver excellent service. | Hospitality experience is a plus | Both Hotels, Abu Dhabi | Competitive Package |
Telephone Operator | Answer and transfer calls, handle guest inquiries, and coordinate communication. | Hospitality experience is a plus | Both Hotels, Abu Dhabi | Competitive Package |
Housekeeping Attendants | Clean rooms and public areas, replenish supplies, and report maintenance issues. | Hospitality experience is a plus | Villaggio Hotel, Abu Dhabi | Competitive Package |
Take the next step in your career by joining Villaggio Hotel in Abu Dhabi!