Senior Guest Relations Executive (Saudi National Talent) – Food & Beverage | Jumeirah The Red Sea
The Senior Guest Relations Executive Saudi National Talent Food Beverage Jumeirah The Red Sea role is an excellent opportunity for Saudi nationals looking to build a rewarding career in luxury hospitality. As part of the Food & Beverage team at Jumeirah The Red Sea, you will play a key role in delivering exceptional guest experiences, managing restaurant reservations, and ensuring every guest receives personalized, world-class service.
This position is ideal for hospitality professionals with guest service experience who are passionate about creating memorable dining experiences in one of Saudi Arabia’s premier luxury destinations.
About Jumeirah
Jumeirah, a member of Dubai Holding, is one of the world’s leading luxury hospitality brands, operating 29 prestigious hotels and resorts across 11 countries. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become internationally recognized for its exceptional service, luxury accommodations, and unforgettable guest experiences.
Its portfolio includes luxury beachfront resorts, city hotels, and exclusive residences across the Middle East, Europe, and Asia.
About the Role
The Senior Guest Relations Executive Saudi National Talent Food Beverage Jumeirah The Red Sea is responsible for welcoming guests, managing restaurant reservations, coordinating VIP services, and ensuring outstanding dining experiences. This role requires excellent communication skills, strong organizational abilities, and a genuine passion for guest satisfaction.
Working closely with restaurant and Food & Beverage teams, you will ensure every guest interaction reflects Jumeirah’s luxury hospitality standards.
Key Responsibilities
As a Senior Guest Relations Executive, your responsibilities include:
- Welcome guests warmly upon arrival and provide professional assistance.
- Ensure the hostess desk is always staffed during operating hours.
- Manage restaurant reservations according to Jumeirah SOPs.
- Coordinate dining arrangements for parties and special occasions.
- Handle restaurant enquiries using the F&B Enquiry and Booking checklist.
- Escort guests to their tables while maintaining exceptional service etiquette.
- Present menus promptly and communicate guest information to service staff.
- Deliver personalized service for VIP guests and returning visitors.
- Maintain records of guest preferences, allergies, and special requests.
- Anticipate guest needs and exceed service expectations.
- Ensure compliance with Heart of Jumeirah service standards.
- Collaborate with Food & Beverage teams to deliver seamless guest experiences.
Required Qualifications
The ideal candidate should possess:
- High School Diploma or Secondary Education.
- Diploma or Degree in Hospitality (preferred).
- 2–3 years of guest service experience in a luxury 5-star hotel.
- Previous international hospitality experience is desirable.
- Excellent communication and interpersonal skills.
- Strong customer service and relationship management abilities.
- Cultural awareness and respect for diverse guest backgrounds.
- Ability to remain calm and professional in a fast-paced environment.
Essential Skills
Successful candidates should demonstrate:
- Guest Relations Management
- Restaurant Reservations
- VIP Guest Handling
- Food & Beverage Operations
- Hospitality Excellence
- Customer Service
- Communication Skills
- Problem Solving
- Time Management
- Team Collaboration
- Cultural Awareness
- Attention to Detail
- Relationship Building
- Service Recovery
Employee Benefits
Jumeirah offers an attractive employee benefits package, including:
- Competitive salary
- Performance-based incentives
- Health care and insurance
- Learning & Development programmes
- Career progression opportunities
- Internal mobility across global Jumeirah properties
- Employee discounts on hotels, restaurants, and beverages worldwide
- Inclusive and supportive workplace
- Professional hospitality training
- Property-specific employee benefits
Why Join Jumeirah The Red Sea?
Working as a Senior Guest Relations Executive Saudi National Talent Food Beverage Jumeirah The Red Sea provides outstanding career opportunities, including:
- Join a globally recognized luxury hospitality brand.
- Build expertise in luxury guest relations and restaurant operations.
- Work in Saudi Arabia’s iconic Red Sea tourism destination.
- Develop leadership and communication skills.
- Receive world-class hospitality training.
- Access internal career advancement opportunities.
- Enjoy excellent employee benefits and long-term career growth.
Job Information
| Details | Information |
|---|---|
| Position | Senior Guest Relations Executive (Saudi National Talent) |
| Company | Jumeirah |
| Property | Jumeirah The Red Sea |
| Department | Food & Beverage |
| Employment Type | Full Time |
| Job Category | Food & Beverage |
| Job ID | 113887 |
| Education | High School Diploma (Minimum), Hospitality Diploma/Degree Preferred |
| Experience | 2–3 Years in a 5-Star Hotel |
| Location | Umluj, Saudi Arabia |
| Application Deadline | 20 August 2026 |
Career Growth Opportunities
Starting as a Senior Guest Relations Executive Saudi National Talent Food Beverage Jumeirah The Red Sea can lead to exciting hospitality leadership roles, including:
- Guest Relations Supervisor
- Restaurant Supervisor
- Assistant Restaurant Manager
- Food & Beverage Supervisor
- Restaurant Manager
- Guest Experience Manager
- Duty Manager
- Front Office Manager
Jumeirah’s global network provides employees with continuous learning opportunities and clear pathways for career advancement.
Frequently Asked Questions (FAQs)
1. What does a Senior Guest Relations Executive do at Jumeirah The Red Sea?
The role involves welcoming guests, managing restaurant reservations, coordinating VIP dining experiences, handling guest enquiries, and ensuring exceptional customer service throughout the dining journey.
2. Who can apply for this position?
This opportunity is designed for Saudi National Talent candidates who meet the required education and hospitality experience.
3. What qualifications are required?
Applicants should have a High School Diploma or Secondary Education. A Diploma or Degree in Hospitality is preferred.
4. How much experience is required?
Candidates should have 2–3 years of guest service experience in a luxury 5-star hotel environment.
5. What are the main responsibilities?
Responsibilities include greeting guests, managing reservations, escorting guests, coordinating VIP services, maintaining guest preference records, and ensuring exceptional dining experiences.
6. What employee benefits are offered?
Employees receive competitive salaries, healthcare, insurance, learning and development programs, hotel discounts, internal career mobility, and additional property-specific benefits.
7. Is this a full-time position?
Yes. This is a full-time position within the Food & Beverage department at Jumeirah The Red Sea.
8. Why should I join Jumeirah The Red Sea?
Jumeirah offers world-class hospitality training, excellent employee benefits, long-term career growth, international exposure, and the opportunity to work with one of the world’s leading luxury hotel brands.
Conclusion
The Senior Guest Relations Executive Saudi National Talent Food Beverage Jumeirah The Red Sea role is an exceptional opportunity for hospitality professionals who are passionate about delivering unforgettable guest experiences. With competitive benefits, ongoing professional development, and a clear path for career advancement, this position offers the perfect platform to build a successful career in luxury hospitality.