Introduction
The Business Development Manager – SMB position at Deliveroo represents an elite commercial career path for high-energy sales professionals looking to transform the food, grocery, and retail delivery landscape in the UAE. As fast commerce accelerates across the region in 2026, building optimized digital storefronts for Small and Medium Businesses (SMBs) has become a multi-billion-dollar operational priority.
Operating primarily within the dynamic Abu Dhabi market through Deliveroo’s Dubai Main Office infrastructure, this permanent, full-time role places you at the absolute center of our three-sided marketplace ecosystem. This specialized position is tailored for fluent Arabic speakers who combine tenacious territory prospecting with hyper-localized market insights.
This high-impact role offers exceptional commercial exposure. By managing end-to-end dealer pipelines, structuring creative commercial agreements, and acting as a dedicated brand ambassador, you will directly influence the growth strategy of a global brand now backed by the massive scale of DoorDash.
Job Overview
- Position Title: Business Development Manager (SMB)
- Job Identification / ID: EV2981
- Organization: Deliveroo (A DoorDash Company)
- Department: Commercial / SMB Team
- Location: Abu Dhabi / Dubai Main Office, UAE
- Job Category: Business Development / Commercial Sales
- Employment Type: Permanent, Full-Time
- Application Status: Open
- Posted Start Date: June 10, 2026
About Deliveroo
Deliveroo is on a hyper-focused mission to transform the way people shop and eat worldwide. Sitting at the center of a complex, live three-sided marketplace, we connect millions of active customers with top-tier riders and hundreds of thousands of local restaurants, grocers, and retail partners globally.
Now operating as an integral part of the global DoorDash structure alongside Wolt, Deliveroo brings together localized agility with unprecedented global engineering scale and market ambition. We recognize diversity, equity, and inclusion as our ultimate commercial engines, empowering collaborative teams to build creative, data-led growth strategies that push the boundaries of modern quick-commerce.
Minimum Requirements
To claim a seat within Deliveroo’s fast-paced commercial sales division, applicants must fulfill the following criteria:
- Language Proficiency: Full native or professional verbal and written fluency in the Arabic language is strictly required.
- Professional Experience: 2 to 3 years of proven, verifiable track record in high-velocity B2B sales, field prospecting, cold-calling, and closing premium corporate accounts.
- Negotiation Expertise: Demonstrated capacity to navigate complex business variables and secure win-win commercial terms that maximize long-term margin profiles.
- Market Knowledge: Deep commercial understanding of delivery economics, on-demand logistics, and localized restaurant/retail dynamics within Abu Dhabi.
- Geographic Base: Currently based in Abu Dhabi (or fully prepared to relocate immediately) with deep familiarity with the local culinary and consumer retail layouts.
Role Responsibilities & Purpose
The Business Development Manager will drive localized commercial expansion and ecosystem diversity through clear day-to-day operational goals:
1. Strategic Territory Prospecting
- Map, track, and qualify an aggressive pipeline of up-and-coming restaurant, grocery, and retail brands across the assigned territory.
- Act as a specialized category expert, identifying market gaps and high-value leads before competitors do.
2. Multi-Channel Outreach & Pitch Execution
- Engage local merchants through physical field visits, structured cold calls, professional emails, and digital networking platforms.
- Deliver high-impact technical and commercial demonstrations of Deliveroo’s platform technology, value proposition, and analytics suite.
3. Seamless Onboarding & Contract Negotiation
- Structure and finalize optimal commercial deals, balancing partner profitability with Deliveroo’s broader marketplace metrics.
- Manage the partner onboarding workflow from contract sign-off to live launch, guaranteeing speed, precision, and operational efficiency.
4. Early-Stage Launch Hyper-Care
- Monitor, analyze, and optimize partner sales performance trends within their critical first 8 weeks on the platform.
- Implement data-led growth plans to ensure new accounts scale rapidly and sustain long-term volume benchmarks.
5. Local Brand Ambassadorship
- Represent Deliveroo at local F&B meetups, trade consultations, and retail industry events to solidify brand presence and expand commercial partnerships.
What We Offer
Deliveroo provides a high-octane, rewarding corporate framework designed to fast-track career commercial leaders:
- 🔧 Visible Daily Impact: Your individual account wins directly improve the daily marketplace experience for thousands of riders, partners, and customers.
- 🌱 Fast-Paced Learning: Complete operational autonomy and real responsibility in an entrepreneurial ecosystem that rewards calculated risk-taking.
- 🧠 Career Architecture: Clear development tracks to stretch your skillset, step into regional leadership, or move across global vertical markets.
- 🌎 Inclusive Global Culture: Value-driven, highly collaborative international teams backed by the expansive resources of DoorDash and Wolt.
Recruitment Journey
We prioritize a transparent, fair, and merit-based evaluation path built to let your commercial talents shine. Expect a structured review consisting of 3 to 4 key evaluation phases:
- Talent Screening: Initial resume evaluation focused on sales history, Arabic fluency, and Abu Dhabi territory knowledge.
- Hiring Manager Interview: Deep-dive discussion into your commercial track record, closing techniques, and pipeline management.
- Commercial Case Study/Roleplay: A practical negotiation evaluation simulating a merchant pitch and contract structure challenge.
- Final Leadership Alignment: Cultural and strategic review with senior commercial directors.
DEI & Accessibility Commitment: Deliveroo is an Equal Opportunity Employer. We welcome applicants from all backgrounds, ages, ethnicities, orientations, or beliefs. If you have a disability or long-term health condition, let us know post-submission so we can arrange any reasonable adjustments to guarantee a fair experience.
How to Apply
- Ensure your resume clearly highlights your 2-3 years of sales achievements, client acquisition metrics, and field sales history in the UAE.
- Submit your application via Deliveroo’s secure Workday tracking portal using the centralized application button above.
- Verify that your submission lists Job ID: EV2981 to ensure immediate review by the commercial talent sourcing team.
Frequently Asked Questions (FAQs)
1. Is Arabic fluency a requirement for this specific sales vacancy?
Yes. The candidate must be an Arabic speaker to communicate effectively with local merchants, SMB owners, and regional retail brands across Abu Dhabi.
2. Where is this position based, and will travel be required?
The position targets the Abu Dhabi market, meaning the manager must be based there (or willing to relocate) for field sales operations, while reporting centrally through the Dubai Main Office structure.
3. How does Deliveroo’s partnership with DoorDash affect this role?
As part of the broader DoorDash global network, Deliveroo employees gain access to expanded operational tools, cross-company career pathways, and immense global industry knowledge.
4. What industries or sectors are highly valued for this role?
While general commercial sales excellence is a priority, previous experience closing deals within the restaurant, hospitality, or fast-moving consumer retail sectors is a massive advantage.
SEO Details & Links
Focus Keyword
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SEO Title / Meta Title
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Meta Description
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SEO Slug
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Suggested SEO Keywords
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