Amazing Manager CRM Saudi Arabia 2026 | Qiddiya Careers Riyadh

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Introduction

Amazing Manager CRM Saudi Arabia 2026 offers an outstanding customer relationship management and sales operations career opportunity for experienced CRM professionals seeking long-term growth in customer engagement, sales optimization, data analytics, customer retention, and digital transformation within one of Saudi Arabia’s most ambitious giga-project developments.

This exciting opportunity with Qiddiya Investment Company allows professionals to play a strategic role in managing CRM systems, optimizing customer journeys, enhancing customer satisfaction, supporting sales and leasing operations, and driving business performance through data-driven decision-making.

The Manager CRM Saudi Arabia 2026 role focuses on CRM strategy development, customer segmentation, sales analytics, customer lifecycle management, stakeholder collaboration, reporting, performance monitoring, and customer engagement initiatives while supporting the organization’s growth objectives and vision for exceptional customer experiences.

Manager CRM Saudi Arabia 2026 – Job Overview

Job Title: Manager CRM
Company: Qiddiya Investment Company
Location: Riyadh, Riyadh Province, Saudi Arabia
Business Unit: Central Development Unit (CDU)
Department: Performance Unit – Sales & Leasing
Employment Type: Full-Time
Work Mode: On-Site
Job Reference: CDU-101
Industry: Real Estate & Development
Career Level: Manager
Specialization: CRM Management & Customer Analytics
Educational Requirement: Bachelor’s Degree
Experience Required: 6–9 Years
Location Focus: Riyadh, Saudi Arabia

About the Role

The Manager CRM Saudi Arabia 2026 position is ideal for professionals passionate about customer relationship management, sales enablement, customer analytics, and digital transformation. The role requires overseeing CRM operations, developing engagement strategies, improving customer retention, and leveraging customer insights to support sales and leasing objectives.

Work with one of Saudi Arabia’s most transformative development projects
Lead customer engagement and CRM initiatives
Drive customer retention and loyalty programs
Support sales and leasing performance through analytics
Collaborate with cross-functional business teams

Key Responsibilities

Manage and optimize CRM systems supporting sales and leasing operations
Develop CRM strategies to improve customer engagement and satisfaction
Analyze customer behavior, sales data, and performance metrics
Identify opportunities to enhance customer retention and loyalty
Collaborate with sales, marketing, and leasing teams on lead generation initiatives
Support customer outreach and conversion strategies
Monitor CRM KPIs and generate performance reports
Provide actionable recommendations based on customer insights
Implement customer segmentation strategies for targeted campaigns
Ensure CRM data accuracy and governance standards
Train employees on CRM system utilization and best practices
Manage multiple CRM projects and process improvements
Evaluate emerging CRM technologies and innovations
Enhance customer lifecycle management programs
Support digital transformation and customer experience initiatives

Why Choose Qiddiya Investment Company

Vision 2030 Mega Project: Contribute to one of Saudi Arabia’s largest development initiatives
Career Growth: Access long-term leadership and development opportunities
Innovation Environment: Work with advanced CRM technologies and analytics platforms
Strategic Impact: Influence customer engagement and business growth strategies
Professional Excellence: Collaborate with industry-leading professionals

Qualifications & Requirements

Bachelor’s degree in Business Administration, Marketing, Data Analytics, or related field
6–9 years of CRM management experience
Experience supporting sales or leasing operations preferred
Strong expertise in Microsoft Dynamics CRM
Proficiency in customer analytics and reporting tools
Experience developing customer engagement programs
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Project management and organizational expertise
Ability to manage multiple priorities simultaneously
Experience working with cross-functional teams
Customer-centric mindset with strong business acumen

Key Skills Required

Customer Relationship Management (CRM)
Microsoft Dynamics CRM
Customer Analytics
Data Analysis
Sales Performance Management
Customer Segmentation
Customer Retention Strategies
Business Intelligence
Stakeholder Management
Project Management
Reporting & KPI Monitoring
Customer Experience Optimization
Digital Transformation
Cross-Functional Collaboration

Technical Knowledge

Microsoft Dynamics CRM
CRM Reporting Tools
Business Intelligence Platforms
Customer Analytics Software
Data Visualization Tools
Sales Performance Dashboards
Marketing Automation Systems
Customer Segmentation Platforms
Microsoft Office Suite
Performance Monitoring Tools

Salary & Benefits

The Manager CRM Saudi Arabia 2026 position offers a competitive compensation package and attractive employee benefits, including:

Competitive salary package
Performance-based incentives
Comprehensive healthcare coverage
Professional development programs
Leadership growth opportunities
Work on a Vision 2030 flagship project
Collaborative and innovative workplace culture
Long-term career advancement opportunities

Career Growth Opportunities

Senior CRM Manager
Head of CRM
Customer Experience Director
Sales Operations Director
Digital Transformation Manager
Customer Analytics Director
Commercial Excellence Manager
Chief Customer Officer

A Day in the Life of a CRM Manager

A typical day involves monitoring CRM performance, analyzing customer behavior data, reviewing sales and leasing metrics, collaborating with marketing and sales teams, optimizing customer journeys, implementing segmentation strategies, supporting customer retention programs, generating reports for leadership, and identifying opportunities to improve customer engagement and business outcomes.

About Qiddiya Investment Company

Qiddiya Investment Company is one of Saudi Arabia’s most ambitious giga-project developers, dedicated to creating world-class destinations focused on entertainment, sports, culture, and lifestyle experiences. As a key contributor to Saudi Vision 2030, Qiddiya is transforming the future of tourism, leisure, and community development while offering exciting career opportunities for talented professionals.

How to Apply

Apply Now

Prepare an updated professional CV
Highlight CRM management achievements
Showcase Microsoft Dynamics expertise
Include customer engagement success stories
Demonstrate analytical and reporting experience
Mention customer retention and segmentation projects
Apply through the official Qiddiya careers portal

Frequently Asked Questions (FAQs)

1. Which company offers this position?

Qiddiya Investment Company.

2. Where is the job located?

Riyadh, Riyadh Province, Saudi Arabia.

3. What experience is required?

Candidates should possess 6–9 years of CRM management experience.

4. Which CRM platform is preferred?

Microsoft Dynamics CRM.

5. What qualifications are required?

A Bachelor’s degree in Business Administration, Marketing, Data Analytics, or a related field.

SEO Details

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