Pricing and Customer Service Job in UAE is an excellent opportunity for professionals looking to build a career in logistics, freight forwarding, and customer service. This Pricing and Customer Service Job in UAE with FedEx Logistics offers a dynamic role where you will manage pricing strategies, support customer interactions, and ensure smooth shipment processes. The Pricing and Customer Service Job in UAE focuses on pricing analysis, customer satisfaction, and operational efficiency.
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Quick Job Facts
| Feature | Details |
|---|---|
| Job Title | Agent, Pricing & Customer Service |
| Company | FedEx Logistics |
| Location | Dubai, United Arab Emirates |
| Job Type | Full-time |
| Category | Logistics & Customer Service |
Company Overview
FedEx Logistics is a global leader in freight forwarding, e-commerce, and supply chain solutions. The company supports businesses worldwide with air and ocean freight, customs brokerage, and logistics services across international markets.
About This Pricing and Customer Service Job in UAE
The Pricing and Customer Service Job in UAE is ideal for professionals with experience in pricing operations and logistics support. In this role, you will manage pricing databases, provide quotations, and deliver high-quality customer service to ensure efficient shipment operations.
Key Responsibilities
- Provide accurate pricing quotations and proposals
- Maintain and update pricing databases and freight costs
- Ensure compliance with pricing policies and processes
- Handle customer inquiries via email, phone, and other channels
- Coordinate with internal teams (Sales, Operations, Overseas)
- Manage shipment bookings and ensure timely execution
- Prepare reports to track revenue and pricing performance
- Deliver excellent customer service and ensure satisfaction
Requirements and Qualifications
- Graduate or equivalent qualification
- 3–4 years of experience in pricing or customer service (logistics preferred)
- Knowledge of freight forwarding and shipping processes
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Strong analytical and organizational skills
- Excellent English communication skills
- Attention to detail and customer-focused mindset
5 Key Benefits of Pricing and Customer Service Job in UAE
- Work with a globally recognized logistics company
- Career growth in freight forwarding and supply chain
- Exposure to international trade and operations
- Dynamic and professional work environment
- Competitive salary and employee benefits
Why Apply for This Pricing and Customer Service Job in UAE?
The Pricing and Customer Service Job in UAE offers a great opportunity to build expertise in logistics operations and pricing strategies. You will gain valuable international exposure and grow your career with one of the most respected global logistics brands.
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