Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Job Title: Store Manager – Pacsun
Company: Majid Al Futtaim Lifestyle
Location: Dubai, United Arab Emirates
Employment Type: Regular / Full-time (as per posting context)
Start Date: As soon as available (based on hiring timeline and notice period)
Opportunity Summary:
The Store Manager is responsible for achieving sales targets, developing and leading store teams to maximize profitability, ensuring operational compliance, protecting brand and company image, and delivering excellent customer experience. This is a fully accountable role covering store operations, people leadership, stock performance, safety, security, and cross-functional feedback to Buying, Planning, and Operations.
About the Company
Majid Al Futtaim Lifestyle is part of one of the region’s most influential retail ecosystems, known for building and scaling international brands across the Middle East. With a strong presence in Dubai, the group operates in a performance-driven environment where customer experience, brand integrity, and operational discipline matter.
For retail professionals, roles like this are valuable because you gain:
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Exposure to strong retail processes and compliance standards
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A structured environment with clear KPIs and performance accountability
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Career growth pathways into multi-store, area management, and brand operations roles
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Cross-functional visibility—working with Buying, Planning, and Operations teams to improve performance
Available Jobs
To broaden your search and strengthen ranking for related keywords, here are roles commonly connected to Store Manager career paths in Dubai retail:
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Assistant Store Manager – Fashion Retail (Dubai)
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Area Manager – Retail Operations (UAE)
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Visual Merchandising Manager – Lifestyle Retail (Dubai)
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Retail Operations Manager – Multi-Store (Dubai)
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Store Supervisor / Team Leader – Fashion & Lifestyle (Dubai)
These roles often require similar strengths: sales leadership, customer experience, stock performance management, and strong people coaching.
Job Description
The Store Manager Dubai job for Pacsun is a leadership position responsible for driving sales, managing store performance, and ensuring every customer interaction aligns with brand promise. The role combines commercial execution (targets, stock, traffic, conversion) with people leadership (coaching, training, motivation) and operational control (cash handling, stockroom, compliance, security, record keeping).
This job is ideal for managers who are comfortable making decisions, spotting business opportunities early, and creating an environment where the team performs consistently—especially during peak trading periods.
Who it’s ideal for:
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Store leaders with 4–5 years of retail experience and proven managerial background
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Managers who enjoy coaching teams and building high-performance culture
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Retail operators who are disciplined about compliance, cash control, and stock processes
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Leaders who can increase store traffic through local initiatives and customer engagement
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Candidates who can balance brand standards with aggressive commercial goals
Job Responsibilities
Customer Experience Excellence
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Ensure the highest levels of customer service are delivered consistently by the entire store team
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Raise customer service standards through coaching, feedback, and daily floor leadership
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Maintain brand image and customer experience alignment across all touchpoints
Sales Growth and Profitability
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Own achievement of store sales targets and profitability outcomes
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Create innovative approaches to attract new customers and expand store traffic
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Monitor performance trends and implement action plans to improve conversion and average basket size
Stock and Brand Performance Management
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Track brand performance by reviewing stock levels and monitoring:
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Best sellers
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Slow-moving stock
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Develop sales-driving actions to improve sell-through and reduce overstock risk
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Support product ranging and pricing feedback loops by sharing insights with relevant departments
Team Leadership, Coaching, and Development
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Coach, train, and mentor store teams to improve performance and brand/product knowledge
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Build a culture of accountability and excellence through clear expectations and consistent follow-up
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Help teams understand key customer segments and adapt selling approaches accordingly
Operational Compliance and Control
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Ensure compliance with company policies and procedures including:
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Cash and funds handling
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Stockroom and stocktake administration
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Record keeping and store security
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Personnel practices and operational standards
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Plan, organize, and execute in-store processes with discipline and accuracy
Health, Safety, Security, and Compliance
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Ensure Company Health & Safety and Security policies are adhered to
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Raise concerns to the Excellence and Compliance team quickly and responsibly
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Maintain a safe, well-managed store environment for customers and employees
Cross-Functional Collaboration and Business Feedback
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Provide analytical feedback to Operations, Buying, and Planning regarding:
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Product performance and gaps
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Pricing opportunities
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Competitive activity and local market insights
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Ensure issues are escalated with context and solutions, not just problems
Why This Role?
1) Full ownership and visible impact
This is a fully accountable store leadership role—your decisions directly influence sales, team performance, customer experience, and brand success.
2) A brand environment that rewards strong operators
If you’re a manager who loves clear standards and measurable performance, this role provides the structure and responsibility to prove your impact.
3) Strong growth pathway in Dubai retail
Store Manager roles in major retail groups often lead to:
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Area Manager roles
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Regional Operations positions
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Brand/Category Operations roles
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Training and development leadership paths
4) Opportunity to build a high-performing team culture
This role places heavy emphasis on coaching, training, and mentoring—great for leaders who want their teams to become a competitive advantage.
5) Cross-functional visibility beyond the store
By providing feedback to Buying and Planning, you gain exposure to the broader retail machine—helpful if you want to grow into head office commercial roles later.
Requirements
Here’s what you’ll typically need to be successful in this Store Manager Dubai job:
Experience
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4–5 years of industry experience with managerial background
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Proven record of maximizing business performance and hitting targets
Commercial and Leadership Skills
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Strong understanding of main customer segments and the ability to guide teams to serve them better
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Ability to identify critical paths and bring the right stakeholders together for timely decisions
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Confidence making hard decisions—knowing when to act and when escalation is necessary
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Strong coaching skills to develop product knowledge, selling capability, and service standards
Operational Skills
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Strong operational compliance mindset
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Comfortable managing cash handling, stockroom control, and stocktake administration
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Strong discipline in record keeping, security, and company procedures
Work Eligibility
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Dubai-based or able to work in Dubai (visa/work authorization aligned to employer policy)
How to Apply
To apply for the Store Manager – Pacsun role in Dubai:
Apply early: Store leadership roles can move quickly—especially when a brand prioritizes performance and rapid execution.
FAQs
1) What does a Store Manager do in Dubai for Pacsun?
A Store Manager owns daily store operations, sales targets, team leadership, stock performance, and brand standards while delivering excellent customer experience.
2) How many years of experience are required for this Store Manager Dubai job?
The posting indicates 4–5 years’ industry experience with managerial background.
3) Does the role involve stock management?
Yes. You’ll review stock levels, monitor best sellers and slow movers, and build action plans to increase sales and profitability.
4) What operational responsibilities are included?
The role covers cash handling, stockroom control, stocktake administration, security, record keeping, and compliance with company standards.
5) What kind of career growth can Store Managers expect in Dubai retail?
Strong Store Managers often progress into Area Manager roles, Retail Operations leadership, or head office commercial functions (Buying, Planning, or brand operations)