Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Job Title: Cluster Executive Housekeeper
Company Name: Rotana
Property: Arjaan by Rotana Dubai Media City
Location: Dubai, UAE
Employment Type: Full-time (Management)
Department: Housekeeping
Start Date: As per hiring timeline (posted recently)
Reference: JB5400404
If you’re actively searching for housekeeping jobs in Dubai with real leadership responsibility, this Cluster Executive Housekeeper role at Rotana is a standout opportunity. It’s built for guest-focused professionals who pride themselves on delivering extraordinary service and maintaining impeccable cleanliness standards—while guiding and developing a committed multicultural team.
This isn’t only about keeping rooms clean. It’s about building a high-performance housekeeping operation that protects brand reputation, strengthens guest satisfaction, and maintains consistency across all areas—guest rooms, public areas, and the “heart of house.”
About the Company
Rotana is a well-known hospitality brand in the region, recognized for strong service standards, operational discipline, and a guest-first approach. Properties like Arjaan by Rotana are designed to offer comfort, reliability, and high-quality hospitality experiences—where housekeeping plays a defining role in guest perception.
In hotel operations, the Housekeeping Department is often the silent engine of guest satisfaction. Rotana’s emphasis on impeccable standards makes this role ideal for leaders who enjoy creating systems, developing teams, and maintaining consistency even during high occupancy periods.
Available Jobs
If you’re exploring housekeeping jobs in Dubai, here are related roles that often align with similar experience and career growth paths within Rotana or comparable hotel groups:
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Executive Housekeeper (Single Property)
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Assistant Executive Housekeeper
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Housekeeping Manager / Operations Manager
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Rooms Division Manager (Housekeeping + Front Office)
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Quality Assurance / Standards Manager (Hotel Operations)
These roles share common themes: SOP compliance, team training, inspections, cost control, linen and inventory management, and interdepartmental coordination.
Job Description
As a Cluster Executive Housekeeper, you will be responsible for the daily operations of the Housekeeping Department and for ensuring Rotana standards are consistently met and exceeded. This role is designed for leaders who can balance operational detail with strategic planning—setting short- and long-term strategies, training teams, and maintaining cost and quality control without compromising guest satisfaction.
You’ll bring deep knowledge of housekeeping standards, inspection routines, and productivity planning—while actively collaborating with other departments to keep service flow smooth. The goal is simple: deliver a hotel environment that feels spotless, organized, and welcoming every day.
This role is ideal for someone who:
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Leads by example and sets a professional tone
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Has a strong eye for detail and quality control
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Enjoys coaching and developing teams
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Can manage budgets, supplies, linen, and equipment efficiently
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Understands that housekeeping is both service and business performance
Job Responsibilities
In this leadership role, your responsibilities will cover operations, people development, guest satisfaction, and cost control:
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Maintain all guest rooms and public areas, plus the heart of house, ensuring the highest standards of cleanliness and presentation
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Establish standards and guidelines to ensure total guest satisfaction and team productivity, aligned with SOPs
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Supervise training for all housekeeping team members to ensure smooth operations and consistent performance
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Measure, interpret, and evaluate department working standards to identify gaps and implement improvements
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Build and maintain strong working relationships within housekeeping and across other departments
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Control purchasing for the department and remain consistently aware of quality and cost
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Demonstrate professionalism through personal work ethic and conduct, setting an example for the team
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Manage and control operational equipment, linen, and uniforms to ensure availability and accountability
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Set short-term and long-term strategies to strengthen department performance and consistency
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Develop creative solutions that improve guest experience and support hotel objectives
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Support a positive multicultural team environment that values diversity and collaboration
In practice, this role demands both hands-on leadership and systems thinking—keeping daily standards high while improving processes over time.
Why This Role?
1) A Leadership Role with Real Visibility
Housekeeping outcomes show up immediately in guest reviews, satisfaction scores, and repeat business. As a Cluster Executive Housekeeper, you’ll lead a department that directly impacts hotel reputation.
2) Strong Career Growth in Dubai Hospitality
Housekeeping jobs in Dubai at executive level often lead to broader operations roles such as Rooms Division Manager, Operations Manager, or Quality/Standards leadership.
3) Work with Structured Standards and SOP Excellence
Rotana’s standards-driven approach helps you strengthen your management credibility, because your results are built through measurable systems: inspections, training outcomes, productivity controls, and guest satisfaction.
4) Multicultural Team Leadership Experience
Leading a multicultural team in Dubai builds high-value people management skills—communication, motivation, training, conflict resolution, and consistent performance monitoring.
5) Develop High-Value Operational Skills
This role strengthens advanced hotel operations skills including:
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Budget and purchasing controls
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Linen and inventory systems
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Productivity planning and workflow optimization
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Training frameworks and performance measurement
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Interdepartmental coordination and service recovery
Requirements
To qualify for this role, Rotana expects a strong combination of education, management experience, and operational competence:
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Education: College/university degree
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Experience: At least 3 years of previous management experience in a hotel or resort Housekeeping Department
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Language: Fluency in written and spoken English
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Systems Knowledge: Knowledge of Micros / Opera is preferred
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Professional Skills:
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Strong administration and organizational ability
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Computer literacy and reporting discipline
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High attention to detail and quality standards
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Ability to coach, train, and develop teams
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Knowledge & Competencies (Ideal Profile)
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Understanding the Business
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Influencing Outcomes
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Planning for Business
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Team Building
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Valuing Diversity
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Leading People
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Adaptability
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Drive for Results
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Customer Focus
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Managing Operations
If you’ve managed room inspections, trained staff on SOPs, controlled linen/equipment, and improved productivity without compromising quality—this role is aligned with your background.
How to Apply
To apply for this Rotana role:
FAQs
1) What does a Cluster Executive Housekeeper do in a hotel?
You oversee daily housekeeping operations, maintain standards for rooms and public areas, manage staff training and performance, control supplies and costs, and set strategies to improve productivity and guest satisfaction.
2) Are housekeeping jobs in Dubai good for long-term career growth?
Yes. Executive-level housekeeping roles often lead to Rooms Division, Operations Management, or Hotel Standards leadership roles—especially in brands with structured SOP systems.
3) Is Opera or Micros required for this role?
It’s preferred. Knowledge of Micros / Opera supports reporting accuracy, room status control, and operational coordination.
4) How many years of experience are required?
Rotana expects at least 3 years of management experience in a hotel or resort housekeeping department, plus a degree.
5) What makes a candidate stand out for executive housekeeper roles?
Strong inspection systems, proven training and team development outcomes, cost control discipline, and measurable improvements in cleanliness scores or guest satisfaction.