Table of Contents
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Job Overview
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About the Company
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
If you’re searching Deliveroo jobs Dubai and you want a commercial role with ownership, leadership scope, and a direct line to revenue growth, this position is a strong fit. Deliveroo is hiring a Client Partner – Grocery in Dubai (Main Office) with a full-time contract and a hybrid working model.
This role is about managing a portfolio of Deliveroo’s largest and most strategic grocery partners—building joint business plans, leading negotiations, and ensuring Deliveroo becomes the preferred platform partner. You’ll also manage a small team of Account Managers who support daily operations, identify insights, and help execute the plans that unlock mutual growth.
In other words: you’re not just maintaining accounts—you’re shaping the commercial strategy for a grocery segment, driving performance, and leading a team to win.
Job Title: Client Partner – Grocery
Company: Deliveroo
Location: Dubai – Main Office (Hybrid)
Employment Type: Full time
Department: New Verticals UAE (under COO / UAE structure)
Start Date: As per business requirement / onboarding timeline
About the Company
Deliveroo’s mission is to transform the way people shop and eat by bringing the neighbourhood to their door—connecting consumers, restaurants, shops, and riders. The company positions itself at the intersection of convenience, selection, and experience: making it easier for people to buy what they want, when and where they want it.
Within Deliveroo, the Grocery and “New Verticals” space is where platform growth can be especially dynamic. It combines retail-style operations with tech-enabled delivery performance, meaning commercial teams need to think beyond discounts and listings. Winning partnerships involves value creation: assortment strategy, customer acquisition, basket growth, operational efficiency, and long-term joint planning.
Deliveroo also emphasizes welfare and benefits (country-specific), along with a clear commitment to diversity, equity, and inclusion—important signals for candidates seeking a modern workplace with structured support.
Available Jobs
To expand your search while staying aligned with Deliveroo jobs Dubai, here are related roles that commonly sit close to Client Partner – Grocery responsibilities (and are useful to search for on the careers portal):
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Senior Account Manager – Grocery (Dubai)
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Key Account Manager – Retail / New Verticals (Dubai)
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Commercial Manager – New Verticals (UAE)
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Business Development Lead – Grocery Partnerships (Dubai)
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Partnerships Manager – Retail / Convenience (Dubai)
These roles typically share the same core competencies: strategic account planning, partner negotiations, revenue growth, cross-functional execution, and marketplace performance management.
Job Description
As Client Partner – Grocery, you’ll manage a portfolio of Deliveroo’s most strategic grocery partnerships and build joint plans that drive mutual, long-term growth. This means you’ll spend your time at the intersection of strategy and execution: setting direction with partners, translating plans into measurable initiatives, and ensuring consistent performance against annual objectives.
You’ll also lead a small team of Account Managers who help run day-to-day operations and deliver key insights. That team leadership component is important: you’ll need to bring clarity, focus, and momentum—especially when priorities compete and performance varies across accounts.
This role is ideal for professionals who:
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Enjoy building relationships that lead to measurable commercial outcomes
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Can negotiate complex, high-value agreements with a win-win mindset
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Know the grocery industry and understand what drives category growth
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Thrive in cross-functional environments where influencing matters as much as authority
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Want to help shape segment strategy, not just manage an account book
Job Responsibilities
In this role, you will:
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Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the Deliveroo platform.
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Define and execute joint business plans for your grocery partner portfolio, ensuring Deliveroo becomes the preferred partner of choice.
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Deliver annual objectives by tracking plan implementation, controlling expenditure, and identifying timely interventions to course-correct underperformance.
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Work cross-functionally to maximize the potential of accounts—aligning commercial goals with operational realities.
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Own the contract negotiation and renewal process, securing terms that unlock mutual value and sustainable growth.
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Build an inclusive, multi-functional team culture that drives engagement and high performance.
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Support business leaders in shaping longer-term commercial strategy and the partner value proposition for relevant grocery segments.
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Turn insights into actions: identify compelling opportunities in assortment, promotions, customer lifecycle, and partner operations—then execute with pace.
Why This Role?
Among Deliveroo jobs Dubai, this role stands out because it blends three high-value career accelerators: strategic ownership, leadership, and category specialization.
You’ll own big, strategic relationships
Managing a portfolio of the largest partners gives you exposure to senior stakeholders, complex negotiations, and measurable business impact. That experience is highly portable across tech, retail, and FMCG ecosystems.
You’ll lead people, not just numbers
Many commercial roles stay individual-contributor. Here, you’ll manage a team of Account Managers—developing them, setting focus, and building a high-performance rhythm. That leadership experience is a fast track toward senior commercial roles.
Grocery is a high-frequency, high-learning category
Grocery has constant demand signals, rapid performance feedback loops, and strong competition. That makes it one of the best categories to sharpen your ability to:
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drive repeat customer behavior
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optimize conversion and basket growth
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align on operational service levels
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prove ROI through structured initiatives
You’ll operate cross-functionally in a platform business
Success won’t come from sales alone. You’ll work across functions to unlock results—meaning you’ll develop influence, stakeholder management, and execution discipline in a multi-team environment.
Benefits and modern workplace signals
Deliveroo highlights employee welfare and benefits (country-specific), including healthcare, well-being, parental leave, pensions, generous annual leave, and time off for charitable causes. The role is also hybrid—an advantage for professionals balancing high performance with sustainable routines.
Requirements
Deliveroo outlines a clear candidate profile. You should have:
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Experience: Minimum 5 years leading an account management, business development/new business, or commercial team
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Industry: Grocery industry experience is required
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Revenue track record: Proven success driving revenue growth in account-facing roles, including new business development
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Partner planning: Ability to define and implement a B2B partner-focused plan, creating creative solutions to complex problems
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Communication: Strong, structured communication with a clear aptitude for listening and adapting to different audiences
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Negotiation: Experience managing a complex partner or portfolio, including high-value commercial negotiations
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Leadership style: Team player who can get the best out of multi-functional teams, with a win-win, can-do mindset
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Execution discipline: Ability to track implementation, manage spend, and intervene early when performance slips
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Work style: Comfortable in a hybrid environment and able to maintain momentum across stakeholders
How to Apply
To apply for this opportunity under Deliveroo jobs Dubai, submit your application through Deliveroo’s official job application page for:
Client Partner – Grocery (Dubai – Main Office, Hybrid)
FAQs
1) What does a Client Partner – Grocery do at Deliveroo in Dubai?
A Client Partner – Grocery manages strategic grocery partnerships, builds joint business plans, leads negotiations and renewals, and drives revenue growth while leading a small team of Account Managers.
2) Is grocery industry experience required for Deliveroo jobs Dubai in this role?
Yes. The listing states grocery industry experience is required, because the role depends on category understanding and partner growth levers.
3) Is this role people-management or individual contributor?
It includes people leadership. You will manage a small team of Account Managers supporting day-to-day operations and insight generation.
4) Is the role hybrid or fully onsite?
The listing notes Location Type: Hybrid, with the location being Dubai’s main office.
5) What experience level is needed for Client Partner roles in Dubai?
Deliveroo requests 5+ years of experience leading account management, business development, or commercial teams, plus a track record of revenue growth and complex negotiations.