State Operations Manager jobs in Australia 2025 – Lead Fertility Care Excellence with City Fertility Now

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Table of Contents

  1. Job Overview

  2. About City Fertility

  3. Available Jobs and Locations

  4. Job Description – State Operations Manager

  5. Key Job Responsibilities

  6. Why This Role Stands Out Among State Operations Manager Jobs in Australia

  7. Requirements and Eligibility

  8. How to Apply for State Operations Manager Jobs in Australia at City Fertility

  9. FAQs about State Operations Manager Jobs in Australia

Job Overview

If you are exploring State Operations Manager jobs in Australia and want a role with real clinical impact, City Fertility is recruiting three State Operations Managers to lead operations across fertility clinics in:

  • Queensland

  • New South Wales

  • Victoria

  • Job Title: State Operations Manager

  • Company: City Fertility

  • Location: State-based (QLD, NSW or VIC) – on-site across clinics

  • Job Type: Permanent – Full Time

  • Job Category: Clinic Program Management

  • Posted: 08/12/2025

  • Closing Date: 12/01/2026

These are hands-on healthcare leadership roles embedded in an IVF environment – not just desk-based positions. As a State Operations Manager, you will oversee daily operations across multiple clinics, ensuring seamless patient experiences, operational consistency, regulatory compliance, and continuous improvement.

For experienced healthcare leaders, this is one of the most meaningful State Operations Manager jobs in Australia currently available.

State Operations Manager jobs in Australia 2025 – Lead Fertility Care Excellence with City Fertility Now
State Operations Manager jobs in Australia 2025 – Lead Fertility Care Excellence with City Fertility Now

About City Fertility

City Fertility is one of Australia’s leading IVF and fertility service groups, combining cutting-edge reproductive science with compassionate, patient-centred care.

Key highlights:

  • Over 21,000 babies and countless smiles over more than 21 years

  • Strong reputation in IVF and fertility services across multiple Australian states

  • Partnership with the CHA IVF global network, providing access to international expertise and innovation

  • A progressive, people-centred organisation built on:

    • Integrity

    • Innovation

    • Impact

Working at City Fertility means joining a healthcare group where operational excellence directly translates into life-changing outcomes for patients and families. For professionals considering State Operations Manager jobs in Australia, this organisation offers the chance to align strategic leadership with a powerful purpose.

Available Jobs and Locations

City Fertility is currently recruiting three State Operations Managers, each responsible for a specific state:

  • State Operations Manager – Queensland

  • State Operations Manager – New South Wales

  • State Operations Manager – Victoria

All roles are:

  • Permanent, full time

  • Embedded on-site within multiple clinic locations in the relevant state

  • Reporting directly to the Chief Operations Officer

Professionals interested in State Operations Manager jobs in Australia may also consider related leadership roles in the broader healthcare sector, such as:

  • Regional Operations Manager – Healthcare

  • Clinic Network Manager – Specialist Medical Services

  • State Manager – Private Hospitals or Day Procedures

  • National Operations Manager – Allied Health or Specialist Networks

See more jobs in Australia

Job Description – State Operations Manager

This State Operations Manager position is a multi-site operational leadership role within a specialist fertility and IVF environment. You will be accountable for the smooth, efficient, and compliant operation of all clinics in your state.

Reporting to the Chief Operations Officer, you will:

  • Execute state-based operational business plans aligned with City Fertility’s national strategy

  • Lead and manage multiple clinics to ensure optimal performance and patient outcomes

  • Work side-by-side with clinical leaders and frontline teams in a hands-on capacity

  • Champion a process-driven, continuous improvement mindset across your state

This role is ideal for experienced healthcare leaders who:

  • Enjoy being visible and present across clinics, not just managing from a central office

  • Are comfortable balancing strategy, operations, people management, and compliance

  • Want to make a tangible difference in patient journeys and fertility outcomes

If you are serious about senior State Operations Manager jobs in Australia, this role offers both scope and significance.

Key Job Responsibilities

As a State Operations Manager at City Fertility, you will have a broad portfolio of responsibilities spanning strategy, operations, people leadership, and compliance.

Core responsibilities include:

1. Strategic and State-Based Operational Leadership

  • Execute state operational business plans aligned with national strategy

  • Translate high-level organisational goals into local, actionable objectives

  • Ensure each clinic in your state meets performance, quality, and patient experience targets

2. Multi-Clinic Management

  • Lead and manage daily operations across multiple clinic sites

  • Ensure operational consistency, smooth workflows, and standardised processes

  • Drive improvements in patient flow, resource utilisation, and clinic efficiency

3. Direct line Management of Key State Personnel

  • Manage key state leaders, including:

    • Patient Services Manager

    • Director of Nursing (Day Hospitals/Procedures)

    • State Nurse Managers

  • Provide coaching, performance feedback, and mentorship

  • Build a collaborative, high-performing leadership team within your state

4. Cross-Functional Collaboration

  • Work closely with national teams in:

    • HR

    • Finance

    • Compliance / WHS

    • Marketing

  • Ensure integrated service delivery that supports both clinical and operational excellence

5. Performance Monitoring & Metrics

  • Monitor key performance indicators such as:

    • Patient billing accuracy and efficiency

    • Clinic operational efficiency

    • Patient access and throughput

  • Use data to identify trends, bottlenecks, and opportunities for improvement

6. Regulatory Compliance

  • Ensure state operations comply with:

    • ART (Assisted Reproductive Technology) regulations

    • NSQHS (National Safety and Quality Health Service) standards

  • Embed best-practice compliance into daily operations and processes

7. Process-Driven Continuous Improvement

  • Champion a process-driven approach to operational management

  • Lead initiatives that streamline workflows and enhance patient experience

  • Encourage frontline teams to contribute ideas for improvement

These responsibilities reflect the seniority and impact expected from top-tier State Operations Manager jobs in Australia within a specialised healthcare setting.

Why This Role Stands Out Among State Operations Manager Jobs in Australia

Several factors make this opportunity at City Fertility uniquely attractive:

1. Direct Impact on Patient Lives

You are not just improving numbers on a dashboard—you are shaping the operational environment behind some of the most emotionally significant journeys in people’s lives: their fertility and family-building journeys.

2. Hands-On, Visible Leadership

This is not a purely corporate or desk-based role. You will be:

  • Present in clinics

  • Interacting with frontline staff

  • Working directly with nurse leaders and patient services teams

For leaders who like to see the impact of their work in real time, this is a major advantage.

3. National Strategy, State Ownership

You’ll operate at the intersection of:

  • National strategy

  • State-level ownership and accountability

  • Multi-site healthcare operations

This gives you both strategic exposure and the autonomy to drive change locally—ideal for senior State Operations Manager jobs in Australia.

4. Progressive, People-Focused Culture

City Fertility emphasises:

  • Integrity

  • Innovation

  • Impact

  • A supportive and collaborative team environment

You’ll work in a culture that values both operational excellence and staff wellbeing.

5. Growth and Development

As City Fertility continues to grow its footprint and capabilities, State Operations Managers will be at the forefront of:

  • Scaling services

  • Implementing new initiatives

  • Potentially stepping into broader regional or national roles over time

Requirements and Eligibility

To be successful in this State Operations Manager job in Australia, you should bring:

Experience

  • Extensive experience managing healthcare operations

    • IVF, ART, or specialist medical services experience is highly regarded

  • Proven track record of:

    • Driving operational excellence

    • Leading multi-disciplinary teams

    • Managing multi-site services (preferred)

Technical & Regulatory Knowledge

  • Solid understanding of Medicare billing and clinic performance metrics

  • Familiarity with:

    • ART regulations

    • NSQHS standards

    • Healthcare regulatory frameworks

Leadership & Communication Skills

  • Strong leadership and people management skills

  • Ability to engage effectively with:

    • Senior clinical leaders

    • Frontline teams

    • Internal and external stakeholders

  • Outstanding communication and problem-solving abilities

Other Requirements

  • Ability to work on-site across various clinic locations within your state

  • Eligibility to work legally in Australia

  • Willingness to work in an IVF/clinical environment

  • Alignment with City Fertility’s values of integrity, innovation, and impact

Candidates who meet these criteria are well positioned for success in high-level State Operations Manager jobs in Australia.

How to Apply for State Operations Manager Jobs in Australia at City Fertility

If you’re ready to take on a senior operations role with real purpose, here’s how to apply:

Click Here to Apply!

FAQs about State Operations Manager Jobs in Australia

1. Do I need IVF or ART experience for this role?
IVF or ART experience is highly desirable but not strictly mandatory. However, you must have strong healthcare operations experience and be comfortable working in a clinical IVF environment.

2. Are these roles remote or on-site?
These are on-site roles. Successful candidates must be able to work across multiple clinic locations within their allocated state.

3. Can international candidates apply?
You must be legally entitled to work in Australia. Proof of work rights is required prior to commencement.

4. What kind of leadership structure will I work within?
You will report to the Chief Operations Officer and work closely with state-based clinical leaders and national managers in HR, Finance, Compliance/WHS and Marketing.

5. Is there a focus on diversity and inclusion?
Yes. City Fertility is proud to be an equal opportunity employer, celebrating diversity in all its forms and fostering an inclusive workplace where everyone feels valued and empowered.

If you’re a seasoned healthcare operations leader ready to drive performance and patient impact across multiple clinics, these State Operations Manager jobs in Australia at City Fertility offer a rare combination of strategic scope, hands-on leadership, and genuinely meaningful work.

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