⭐ About Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now
The Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now offers an excellent opportunity for Saudi nationals who aspire to build a stable and progressive career in the field of IT operations and support engineering. Amazon continues to strengthen its technological footprint across the Middle East, and this vacancy stands as proof of the company’s growing demand for skilled professionals capable of managing complex infrastructure in high-performance environments. This role is a perfect match for individuals who enjoy structured problem solving, large-scale system supervision, automation support, and technical leadership responsibilities.
The position is designed for candidates who value innovation and want to contribute to advanced operational processes inside Amazon’s busy fulfillment network. Being part of the Fulfillment and Operations IT Team means working in a round-the-clock, fast-paced atmosphere where technology is the backbone of every workflow. The Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now also ensures long-term growth, competitive benefits, and exposure to world-class tools and practices. This is ideal for those who want to lead IT teams, manage critical incidents, and maintain high availability of systems within a globally recognized organization.
⭐ Table of Contents
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⭐ Job Overview
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⭐ Job Categories
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⭐ Primary Responsibilities by Role
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⭐ Why Work at Amazon
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⭐ Candidate Eligibility Criteria
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⭐ How to Apply
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⭐ FAQs
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⭐ Final Thoughts
⭐ Job Overview
Company Name: Amazon (Afaq – Warehouse Branch)
Vacancy Position: IT Support Manager
Location: Riyadh, Saudi Arabia
Department: Operations, IT & Support Engineering
Job ID: 3138045
Hiring Status: Apply Immediately
This position falls under the Fulfillment and Operations IT division, the core technical backbone that keeps Amazon’s fulfillment centers running flawlessly. The role focuses on system stability, infrastructure management, automation system support, and end-to-end IT ownership.
It aligns with the It Support Manager Vacancy In Amazon Riyadh Saudi Arabia 2025, which highlights Amazon’s initiative to hire capable technical leaders who can drive efficiency and ensure seamless technology operations throughout the facility. Successful applicants will manage IT projects, lead support teams, and maintain uninterrupted productivity.
⭐ Job Categories
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IT Infrastructure and Technical Support
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Network Management and Troubleshooting
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Hardware and Software Operations
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Data Center and Server Maintenance
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Automation and Fulfillment Center Technology
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IT Team Leadership and Scheduling
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Service Delivery and SLA Management
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IT Asset Management and Procurement
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Operational Excellence and Continuous Improvement
These categories reflect the primary scope of responsibilities linked to the Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now.
⭐ Primary Responsibilities by Role
Below is the detailed breakdown of responsibilities associated with the role under the It Support Manager Vacancy In Amazon Riyadh Saudi Arabia 2025 requirement:
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Managing and supervising the entire IT infrastructure inside the fulfillment center, including servers, networks, automation systems, and user devices.
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Ensuring that all troubleshooting, repairs, updates, and configuration changes comply with Amazon’s internal IT and safety standards.
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Leading the coordination of ticket management processes, ensuring timely handling of incidents and change requests under strict SLAs.
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Overseeing IT-related projects, assigning daily tasks, and monitoring project progress to ensure timely execution.
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Handling procurement, inventory planning, and lifecycle management for all IT assets used within the facility.
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Developing the technical skills of IT support staff, organizing shift schedules, assigning responsibilities, and providing leadership guidance.
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Maintaining high availability of critical equipment including automation systems, robotics-supported machines, and conveyor technologies.
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Monitoring system performance, identifying risks, proposing improvements, and implementing preventive measures.
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Maintaining network operations and ensuring connectivity across all business and warehouse systems.
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Providing structured reporting on incidents, outages, team performance, and improvement initiatives.
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Driving continuous improvement efforts in IT processes by implementing operational excellence principles.
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Coordinating with the Operations, Safety, and Facilities teams to optimize workflows and ensure system reliability.
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Ensuring the fulfillment center remains audit-ready by maintaining compliance with IT governance and security guidelines.
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Supporting expansion initiatives by preparing infrastructure setups for upgrades, expansions, and automation enhancements.
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Improving internal customer satisfaction by ensuring quick response to support needs and maintaining strong communication.
These responsibilities remain fully aligned with the expectations detailed under Information Technology Operations Engineering Manager Amazon Saudi Arabia Careers.
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⭐ Why Work at Amazon
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Offers long-term career stability with global-standard technical exposure.
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Provides hands-on experience with advanced automation and fulfillment technologies.
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Encourages leadership, innovation, and ownership through structured development programs.
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Maintains a supportive and inclusive work environment for continuous learning.
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Provides competitive compensation, benefits, and internal growth pathways.
⭐ Candidate Eligibility Criteria
Below are the required qualifications for the role, aligned with the It Support Manager Vacancy In Amazon Riyadh Saudi Arabia 2025 eligibility standards:
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Bachelor’s degree in a relevant field.
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Strong knowledge of core internet technologies such as DNS, DHCP, TCP/IP, and mail transport systems.
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Practical experience working with Cisco hardware and networking technologies.
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Understanding of Unix/Linux systems and Microsoft Windows server environments.
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Experience in helpdesk operations, technical support, service delivery, and SLA management.
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Familiarity with VOIP, SIP, and general telecommunications systems.
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Ability to support automation technologies, fulfillment center systems, and robotics-assisted equipment.
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Previous project management experience handling technical and operational tasks.
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Strong communication skills and leadership qualities suitable for managing an IT support team.
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Ability to work flexible hours including weekends or rotational shifts due to the 24/7 nature of fulfillment operations.
⭐ How to Apply
Candidates who wish to apply for the Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now can submit their application through Amazon’s official careers platform. Preparing a detailed resume highlighting technical expertise, certifications, IT operations experience, and leadership achievements is essential.
Amazon reviews applications thoroughly, and selected candidates may be asked to complete assessments, interviews, and background verifications. Applicants are encouraged to apply early to avoid delays and monitor their application status through the dashboard.
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⭐ FAQs
1. Is this job open to international candidates?
No. This role is exclusively available to Saudi nationals.
2. Which department does the role belong to?
It belongs to the Fulfillment and Operations IT department.
3. Are certifications mandatory for the role?
Not mandatory, but Cisco and ITIL certifications offer strong advantages.
4. Will training be provided?
Yes. Amazon provides training to support fulfillment center technologies.
5. Is project management experience important?
Yes, project management is preferred for this leadership role.
6. How do I check the status of my application?
Applicants can track progress through the Amazon Careers portal.
7. What kind of work environment does this role involve?
A fast-paced, high-technology, 24/7 operational environment.
⭐ Final Thoughts
The Amazon IT Support Manager Saudi Arabia Job Vacancy 2025 Apply Now stands out as one of the most rewarding technical leadership opportunities for Saudi nationals seeking a career in IT operations. It offers unmatched exposure to large-scale systems, automation technologies, and advanced infrastructure that support Amazon’s global fulfillment network. The role is ideal for individuals who enjoy managing teams, solving operational challenges, and working with high-performance systems.
Overall, the It Support Manager Vacancy In Amazon Riyadh Saudi Arabia 2025 remains a highly desirable position that promises excellent career progression, strong learning opportunities, and job stability. Candidates who meet the qualifications and are ready to contribute to Amazon’s long-term vision should apply immediately. This role ensures professional growth, technical expertise, and the chance to be part of one of the most innovative organizations in the world.