Table of Contents
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Job Overview – Program Delivery Manager Role in Dubai
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About Cigna Healthcare and The Cigna Group
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Available and Related Program Delivery Manager Jobs in Dubai
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Program Delivery Manager – Technology, Engineering, and Operations: Job Description
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Key Job Responsibilities
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Why This Dubai Program Delivery Manager Job Stands Out
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Requirements and Eligibility Criteria
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How to Apply for This Dubai Program Delivery Manager Job
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FAQs – Dubai Program Delivery Manager Jobs at Cigna
1. Job Overview – Program Delivery Manager Role in Dubai
If you are exploring Dubai program delivery manager jobs at the senior level, the Program Delivery Manager – Technology, Engineering, and Operations role at Cigna in Dubai is a standout opportunity.
Job Snapshot:
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Job Title: Program Delivery Manager – Technology, Engineering, and Operations
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Company: Cigna (The Cigna Group)
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Location: Dubai, United Arab Emirates
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Category: Project & Program Management
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Department: Technology, Engineering, and Operations
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Reports To: Solutions Director / Programme Delivery Lead
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Employment Type: Full-Time, 12-Month Contract
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Experience Level: Senior (15+ years)
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Posted Date: 10/10/2025
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Job Id: 25012870
This role is specifically designed for a high-calibre IT Infrastructure Program Delivery Manager who can lead a large-scale, complex infrastructure program involving cloud-native and hybrid solutions. It combines strategic leadership with deep technical expertise, making it ideal for someone who has already delivered multi-million-dollar programs in cloud, network, and enterprise infrastructure environments.
2. About Cigna Healthcare and The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is focused on being an advocate for better health at every stage of life. The company helps customers navigate the healthcare system, giving them the information and insight they need to make confident decisions about their health and well-being.
Key highlights about Cigna:
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Operates in a highly regulated and mission-driven healthcare environment
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Committed to improving lives through better health outcomes and customer experience
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Invests in robust technology, engineering, and operations to support global services
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Strong emphasis on inclusion and equal opportunity, welcoming diverse talent and perspectives
For experienced technology and infrastructure leaders, joining Cigna in Dubai means you will contribute to critical technology programs that directly support healthcare delivery, customer experience, and operational excellence.
3. Available and Related Program Delivery Manager Jobs in Dubai
Even if you are primarily targeting this role, it helps to understand the broader ecosystem of Dubai program delivery manager jobs and related positions at similar seniority levels. Alongside this opportunity at Cigna, professionals may also be interested in:
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Senior IT Infrastructure Program Manager – Cloud and Data Center Transformation
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Technology Delivery Director – Cloud and Hybrid Infrastructure
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Enterprise Program Manager – Digital and Cloud Migration
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Head of Infrastructure Programs – Banking or Healthcare Sector
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Senior Technology Project and Program Manager – Network and Security
These related roles typically sit within technology, engineering, or operations functions and involve large-scale, multi-stakeholder delivery in complex environments, especially across regulated industries.
4. Program Delivery Manager – Technology, Engineering, and Operations: Job Description
The Program Delivery Manager – Technology, Engineering, and Operations at Cigna is a senior leadership position responsible for the end-to-end delivery of a major IT infrastructure program.
The role is ideal for you if:
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You have extensive experience delivering multi-million-dollar, enterprise-scale programs, especially involving cloud and hybrid infrastructure.
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You are comfortable operating at the intersection of technology, business, and governance.
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You can confidently engage senior stakeholders, manage cross-functional teams, and guide complex transformations from strategy through execution.
In this role, you will:
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Lead a large, complex infrastructure program covering cloud platforms (Azure, AWS, Oracle), networking, storage, virtualization, security, and DevOps practices.
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Ensure alignment with business goals, regulatory requirements, and enterprise standards.
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Own program governance, risk, budget, and the delivery roadmap.
Among high-level Dubai program delivery manager jobs, this one offers both strategic impact and hands-on influence over how infrastructure transformation is planned, executed, and embedded into the organization.
5. Key Job Responsibilities
The responsibilities of this role span leadership, governance, technology, and change management.
5.1 Program Leadership
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Lead the end-to-end delivery of a major IT infrastructure program.
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Ensure the program is aligned with business goals, timelines, budgets, and quality standards.
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Translate business objectives into a clear program roadmap and actionable workstreams.
5.2 Stakeholder Management
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Engage and influence senior stakeholders across business units, vendors, and technology teams.
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Build strong relationships with executive sponsors and delivery partners.
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Communicate program status, risks, and decisions in a clear and compelling way.
5.3 Governance and Reporting
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Establish and maintain robust program governance structures, including:
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Steering committees
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Risk management frameworks
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Decision-making processes
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Ensure compliance with enterprise standards and regulatory requirements.
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Produce executive-level reporting on progress, risks, issues, and financials.
5.4 Team Management and Global Collaboration
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Lead cross-functional teams, including internal staff and external partners.
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Align engineering, operations, and delivery partners around a common plan and outcomes.
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Work effectively within global delivery models, managing distributed teams across time zones.
5.5 Budget and Resource Management
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Own the program budget and financial performance, including forecasts and cost control.
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Oversee resource planning to ensure the right skills and capacity are available at the right time.
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Optimize spend while protecting delivery quality and timelines.
5.6 Risk and Issue Management
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Proactively identify, assess, and mitigate program risks and issues.
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Put in place action plans and contingency strategies to protect delivery outcomes.
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Ensure risks are transparently reported and escalated when necessary.
5.7 Change Management and Adoption
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Lead the organizational change associated with infrastructure transformation.
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Coordinate communication plans, training, and adoption strategies to ensure smooth rollout.
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Support business and technology teams in embedding new tools, platforms, and ways of working.
6. Why This Dubai Program Delivery Manager Job Stands Out
Among senior-level Dubai program delivery manager jobs, this role at Cigna offers several compelling advantages:
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High Strategic Impact
You will be responsible for a large-scale, complex infrastructure program that underpins critical healthcare operations and services. Your decisions will have a direct impact on technology resilience, performance, and regulatory compliance. -
Deep Technical and Leadership Blend
This role is perfect if you bring both deep technical knowledge and strong leadership skills. You will work across cloud platforms (Azure, AWS, Oracle), networking, security, and DevOps, while steering multi-disciplinary teams and stakeholders. -
Enterprise and Global Exposure
You gain exposure to global delivery models, distributed teams, and regulated environments such as healthcare, finance, or government—great for professionals who want to deepen their experience in complex, global enterprises. -
Professional Development and Certifications
The role comes with professional development and certification support, enabling you to advance credentials like PMP, Agile, ITIL, or TOGAF while working on major programs. -
Competitive Package and Flexibility
The offer includes a competitive salary, performance-based incentives, and flexible working arrangements, providing both financial and lifestyle benefits. -
Mission-Driven Environment
Cigna operates in healthcare, so your work indirectly contributes to better health outcomes and customer well-being, adding purpose to your daily responsibilities.
7. Requirements and Eligibility Criteria
To be a strong candidate for this role and competitive in Dubai program delivery manager jobs, you should meet the following criteria:
7.1 Experience
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Minimum 15 years of experience in IT program delivery.
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At least 10 years focused specifically on infrastructure programs.
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Proven success delivering multi-million-dollar, enterprise-scale programs, such as:
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Cloud migrations
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Oracle or other enterprise platforms
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Network upgrades or major infrastructure refreshes
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7.2 Technical Skills
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Deep technical knowledge across multiple domains, including:
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Cloud platforms: Azure, AWS, Oracle
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Networking and storage
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Virtualization technologies
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Security and compliance in enterprise environments
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DevOps practices and tools
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Familiarity with commonly used tools such as:
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JIRA and Confluence
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ServiceNow
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Tableau
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Microsoft Project
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7.3 Methodologies and Frameworks
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Strong understanding and practical use of delivery methodologies such as:
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MSP
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PRINCE2
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PMI-based frameworks
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Agile and SAFe
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Hybrid program delivery models
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7.4 Education and Certifications
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Bachelor’s degree in Computer Science, Engineering, or a related field.
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Master’s degree is preferred.
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Relevant certifications are highly desirable, including:
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PMP or equivalent
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ITIL
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Agile certifications
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TOGAF or other architecture frameworks
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7.5 Soft Skills and Industry Knowledge
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Exceptional leadership and communication skills.
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Strong stakeholder engagement and negotiation capability.
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Strategic thinker with a hands-on approach to solving complex problems.
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Ability to operate in high-pressure environments with competing priorities.
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Experience working in regulated industries such as healthcare, finance, or government.
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Familiarity with global delivery models and managing distributed global teams.
7.6 Language, Location, and Visa
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Strong command of English, both written and spoken.
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Ability and willingness to work in Dubai, United Arab Emirates.
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Must meet applicable visa and work authorization requirements for the UAE.
8. How to Apply for This Dubai Program Delivery Manager Job
If this opportunity aligns with your experience and ambitions in Dubai program delivery manager jobs, here’s how to move forward:
Act quickly—senior-level Dubai program delivery manager jobs that combine global exposure, infrastructure transformation, and healthcare impact attract highly experienced candidates from around the world.
9. FAQs – Dubai Program Delivery Manager Jobs at Cigna
1. What level of experience is required for this Program Delivery Manager role?
This is a senior-level role requiring at least 15 years of IT program delivery experience, with a minimum of 10 years specifically focused on infrastructure programs.
2. Is this role more technical or managerial?
It is a blend of both. You need deep technical understanding across cloud, networking, storage, security, and DevOps, combined with strong leadership, governance, and stakeholder management skills typical of top-tier Dubai program delivery manager jobs.
3. Is the position permanent or contract-based?
The role is a full-time, 12-month contract position. However, given the scale and complexity of the work, such roles sometimes open doors to future opportunities within the organization, depending on business needs and performance.
4. Do I need healthcare industry experience to apply?
Experience in regulated industries such as healthcare, finance, or government is highly valuable. While direct healthcare background is an advantage, strong exposure to regulated environments and compliance-driven programs can also make you a strong fit.
5. What makes this role attractive compared to other Dubai program delivery manager jobs?
This role stands out because it combines:
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Large-scale infrastructure transformation
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A mission-driven healthcare context
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Global delivery exposure and leadership
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Competitive compensation, flexible working arrangements, and professional development support
If you are ready to lead complex IT infrastructure programs that support real-world healthcare impact, this Program Delivery Manager – Technology, Engineering, and Operations role at Cigna in Dubai is a powerful next step in your career.