Table of Contents
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Job Overview – Senior Manager Digital Transformation Dubai
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About Western Union
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Available Jobs and Related Leadership Roles in Dubai
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Job Description – What the Senior Manager Digital Transformation Role Involves
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Key Job Responsibilities
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Why This Senior Manager Digital Transformation Role Stands Out
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Requirements and Eligibility
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How to Apply
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FAQs – Senior Manager Digital Transformation Dubai
Job Overview – Senior Manager Digital Transformation Dubai
Job Title: Senior Manager Digital Transformation
Company: Western Union
Location: Dubai, United Arab Emirates
Employment Type: Full Time
Department: General Management
Job ID: JR0128411
Posted: December 4, 2025
Expected Application Window: Until January 1, 2026
The Senior Manager Digital Transformation Dubai position is a high-impact leadership role driving digital integration across the MEPA region. Responsibilities include leading digital execution projects, supporting retail and digital growth, managing profitability, and building a strong market presence.
A major part of the role also includes executing M&A activities — identifying acquisition targets, conducting due diligence, and supporting integration efforts aligned with Western Union’s strategic goals.
This position is ideal for a digital leader experienced in transformation, product innovation, digital wallets, and strategic expansion.
About Western Union
Western Union is a global force in money movement and financial services with a 174-year legacy. Today, the company is evolving rapidly to become one of the world’s most accessible digital financial services providers.
Key highlights include:
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A focus on making financial services more inclusive and accessible worldwide
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A blend of digital and physical financial ecosystems designed for ease of use
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Commitment to transforming lives through secure, fast, and simple solutions
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Strong emphasis on innovation, customer experience, and digital transformation
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A culture rooted in global diversity and professional growth
Joining as a Senior Manager Digital Transformation Dubai means influencing the future of financial services across multiple countries while working within a globally respected, forward-moving brand.
Available Jobs and Related Leadership Roles in Dubai
Professionals exploring the Senior Manager Digital Transformation Dubai position often consider complementary opportunities such as:
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Director Digital Transformation – Financial Services, Dubai
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Senior Digital Product Manager – Fintech, UAE
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Regional Strategy & Innovation Manager – Middle East
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Senior Manager M&A and Corporate Strategy, Dubai
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Head of Digital Wallets & Omni-Channel Experience – UAE
These reflect the wider leadership landscape for transformation-focused professionals.
See more jobs in Dubai for additional opportunities in digital, strategy, and fintech roles.
Job Description – What the Senior Manager Digital Transformation Role Involves
This leadership role is ideal for someone who can combine high-level strategic thinking with operational execution.
Your purpose includes:
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Leading digital integration across MEPA
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Driving digital and retail growth
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Enhancing digital product offerings and customer experience
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Managing M&A execution from discovery through integration
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Aligning regional initiatives with global strategies
The role requires working with cross-functional teams including product, marketing, analytics, strategy, and operations while influencing senior leadership across the organization.
Key Job Responsibilities
1. Digital Integration Across MEPA
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Lead and coordinate digital integration across the MEPA region
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Oversee project execution, timelines, and cross-functional alignment
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Implement digital solutions within retail environments
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Maintain the company’s competitive advantage in digital services
2. Driving Digital and Retail Growth
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Support the Director in revenue, user growth, and profitability goals
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Strengthen digital wallet adoption and omni-channel engagement
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Create strategies that bridge in-person retail with digital platforms
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Ensure the digital roadmap aligns with regional goals
3. Product and Digital Innovation
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Launch and enhance digital products, especially digital wallets
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Improve omni-channel experiences across web, app, and retail
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Monitor industry trends and competitor innovations
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Use insights to optimize platform performance and customer satisfaction
4. M&A (Mergers and Acquisitions) Execution
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Identify regional acquisition opportunities
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Conduct due diligence and coordinate analysis with strategy teams
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Support negotiations and value assessment
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Oversee integration of acquired companies into Western Union’s framework
5. Strategy, Leadership, and Collaboration
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Build strong relationships with internal and regional stakeholders
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Translate business strategy into actionable plans
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Communicate transparently with peer teams
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Promote cross-departmental problem-solving and innovation
Why This Senior Manager Digital Transformation Role Stands Out
Strategic Influence Over Multiple Markets
Your work impacts digital adoption, M&A decisions, and market expansion across the Middle East, Pakistan, and Afghanistan — a rare scope for a single role.
Blend of Digital, Product, and M&A Leadership
Most roles focus on one of these areas; this position integrates all three, amplifying your strategic profile.
Part of a Global Transformation Journey
Western Union is actively transitioning into a digital-first financial services leader. You will be central to shaping that evolution.
UAE-Specific Benefits
The company offers a competitive package that may include:
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Group life insurance
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Comprehensive medical coverage (with options for family)
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Housing allowance
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Children’s education reimbursement
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Club membership reimbursement
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Hybrid work model with a minimum of three office days per week
Inclusive, Global Workplace
Western Union fosters diversity and provides accommodations during recruitment and employment as needed.
This makes the Senior Manager Digital Transformation Dubai position an exceptional opportunity for visionary leaders ready to shape digital financial ecosystems.
Requirements and Eligibility
Experience
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Minimum 10+ years in management roles
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Proven background in:
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Revenue and profitability growth
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Market expansion
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Transformation leadership
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M&A activities
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Deep experience with digital wallets and product innovation
Education
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Bachelor’s degree in:
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Business
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Strategy
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Management
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Transformation
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Or related fields
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Technical Skills
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Strong understanding of:
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Digital tools and analytics
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E-commerce platforms
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Product development lifecycles
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Leadership Skills
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Excellent communication abilities
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Strong stakeholder management
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Visionary mindset with results-driven execution
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Ability to collaborate transparently across teams
Work Model
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Hybrid schedule
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Expected to be in the Dubai office at least three days a week
How to Apply
Interested in becoming the next Senior Manager Digital Transformation Dubai? Follow these steps:
Apply early — senior leadership roles may close before the listed deadline.
FAQs – Senior Manager Digital Transformation Dubai
1. What is the main focus of this role?
Leading digital transformation across MEPA, driving growth, managing digital wallet innovation, and executing M&A activities.
2. Do I need M&A experience?
Yes, the role specifically requires demonstrated M&A involvement, including due diligence and integration support.
3. Is digital wallet experience essential?
Absolutely — this is a core requirement because the role heavily focuses on digital product evolution.
4. What is the work schedule?
Hybrid. You must work at least three days per week from the Dubai office.
5. Does Western Union offer benefits in Dubai?
Yes, including housing allowance, medical insurance, life insurance, education reimbursement for children, and more.
If you want a senior role with strategic influence, cross-regional responsibility, and the opportunity to shape the future of digital financial services, the Senior Manager Digital Transformation Dubai position is an exceptional career opportunity.