SHE Lead KSA Job 2025 – Lead Supply Chain Excellence at Unilever Jeddah Now

Job Overview
About Unilever
Available Jobs and Related Roles
SHE Lead KSA Job Description
Key Job Responsibilities
- Shipment Forecasting and Stock Norms
- Financial Planning and S&OP
- Risk Management and Stakeholder Collaboration
- Reporting, Visibility and Continuous Improvement
Why This SHE Lead KSA Job at Unilever Stands Out
Requirements and Qualifications
How to Apply
FAQs – SHE Lead KSA Job at Unilever

Job Overview

Job Title: SHE Lead – KSA
Company: Unilever
Category: Supply Chain
Location: Jeddah, Mecca Region, Kingdom of Saudi Arabia
Employment Type: Full-Time
Date Posted: 25 November 2025

The SHE Lead KSA job at Unilever is a high-impact supply chain and planning role for candidates who are eager to work in a complex, fast-moving network. In this position, you will lead customer service for B&W, manage primary shipment planning, and oversee financial volume planning to ensure products are available on time while supporting business targets.

You will be a central point of coordination between markets, supply chain planners, finance, and logistics teams – ensuring that stock norms are maintained, risks are managed, and volumes are aligned with Unilever’s S&OP and opening plans for the KSA market.

SHE Lead KSA Job 2025 – Lead Supply Chain Excellence at Unilever Jeddah Now

About Unilever

Unilever is one of the world’s leading fast-moving consumer goods (FMCG) companies, with 3.4 billion people in over 190 countries using its products every day. Its portfolio covers well-known brands across:

Home care
Beauty & wellbeing
Personal care
Nutrition
Ice cream

The company is driven by a clear purpose: to make sustainable living commonplace. Unilever believes that doing business the right way – with sustainability at the core – creates better performance, stronger brands and lasting positive impact.

What makes Unilever’s culture stand out:

A strong focus on purpose-led careers, where your daily work contributes to a better business and a better world.
An inclusive, collaborative, and flexible working environment where people are encouraged to bring their whole selves to work.
A belief that careers are a unique journey, not one-size-fits-all – with tools, learning and support to help you shape your future.

As SHE Lead KSA, you will be part of Unilever’s Supply Chain organization, supporting both commercial and operational excellence in the Saudi market.

Available Jobs and Related Roles

If you are interested in the SHE Lead KSA job, you may also want to explore related Unilever roles such as:

Customer Service and Logistics Lead – KSA
Demand Planning Manager – Middle East and North Africa
Supply Planner – Home Care or Beauty & Wellbeing
S&OP Manager – Gulf and Levant Markets
Logistics and Deployment Manager – KSA

These roles often work closely together to deliver end-to-end supply chain performance, making KSA a great market for ambitious supply chain professionals.

See more jobs in KSA and the Middle East on our regional opportunities page.

SHE Lead KSA Job Description

The SHE Lead KSA job is centered around enabling Unilever to be the #1 supplier in its categories by ensuring forward-looking primary shipment planning and reliable stock availability across distribution centers.

You will:

Lead customer service for B&W in the KSA market
Develop shipment forecasts based on SPS norms and market intelligence
Make sure stock levels are aligned with the Integrated Planning Model (IPM)
Capture short-term risks and opportunities from IMS (inventory management systems)
Own the financial volume submissions for S&OP and openings

This role is ideal for supply chain professionals with experience in customer service, planning, and financial volume management, who want to influence both operational performance and strategic planning in a top global FMCG company.

Key Job Responsibilities

Shipment Forecasting and Stock Norms

A core part of the SHE Lead KSA job is to build and manage dynamic shipment forecasts that support the market’s volume and value targets:

Drive dynamic shipment forecasting for the full year in line with market target norms and SPS standards.
Ensure that market stock norms are maintained in accordance with the IPM model, aligned and confirmed with the business.
Validate the weekly CAN-Do plan – constraining SPS unconstrained volumes based on supply confirmation and ensuring coverage for IMS gaps and stock norms.
Monitor performance weekly, monthly, quarterly and annually to track plan versus delivery for total Arabia shipments.
Validate CAN-Do generation for promotion requirements, ensuring that customer service planners have realistic and robust plans for promo volumes.

Financial Planning and S&OP

You will also play a critical role in financial volume planning, ensuring that operational plans align with financial targets and S&OP cycles:

Take accountability for financial planning volume submissions by key deadlines – including S&OP cycles and opening volumes.
Lead DSR (Demand Supply Review) for supply risk mitigation, across both primary and secondary flows, to ensure that Pri Cons (primary consumption) and IMS consumption are aligned for S&OP volume submission.
Co-lead S&OE (Sales & Operations Execution) meetings with DFM (Demand/Forecasting Manager) to monitor IMS and shipment progress against plans.

Risk Management and Stakeholder Collaboration

The SHE Lead KSA acts as a focal point for risk management and cross-functional alignment:

Serve as point of contact for extra volume requests, liquidations and adjustments, updating SPS and CAN-Do plans accordingly.
Coordinate closely with Deploy teams to support execution risk mitigation, including:
- Logistics constraints
- Master Data Management (MDM) issues
- Finance impacts
- Stock availability and co-packing requirements
Lead and contribute to discussions on supply risks and opportunities to ensure customer service and financial targets are balanced and achievable.

Reporting, Visibility and Continuous Improvement

In this role, you’re also accountable for driving visibility, transparency and continuous improvement in planning:

Surprise and manage end-to-end reporting prepared by direct reports, ensuring high-quality, accurate reporting across stakeholders.
Share clear visibility on IMS, shipments, CAN-Do vs. forecast, and financial volumes with all relevant partners.
Take responsibility for LV/weekly CAN-Do versus monthly forecast, monitoring gaps and driving corrective actions.
Use data and insight to recommend improvements in processes, norms and planning parameters.

Why This SHE Lead KSA Job at Unilever Stands Out

Work at Scale in a Complex Supply Network

The SHE Lead KSA job offers the opportunity to work in a complex supply network that spans multiple categories, channels and stakeholders. You’ll be at the intersection of:

Customer service and service-level performance
Shipment planning and logistics execution
Financial volume planning and S&OP processes

If you’re energized by complexity and enjoy connecting dots across systems and teams, this role gives you real responsibility and influence.

Impact on Customer Service and Business Growth

In this position, your work directly affects:

On-shelf availability and customer satisfaction
Achievement of market sales goals and financial targets
How Unilever is perceived as a supplier of choice by customers and retail partners

You’re not just running numbers – you’re shaping the service reputation and growth trajectory of Unilever in the KSA market.

Purpose-Led, Values-Driven Environment

Unilever is known for its commitment to:

Sustainability and responsible business
Equity, inclusion and diversity in its workforce
Supporting employees to bring their “Whole Self” to work

As SHE Lead KSA, you’ll be working in a culture that values both high performance and personal wellbeing, and that encourages continuous learning and development.

Career Growth in Supply Chain and Beyond

Because this role sits at the crossroads of customer service, planning, finance and logistics, it can be a strong launchpad for future moves into:

Demand Planning or Market Planning Manager roles
Customer Service and Logistics leadership
Regional or multi-country supply chain roles
Broader business partnering or commercial roles

Unilever’s global footprint means your experience in KSA can be recognized and leveraged across other markets and categories.

Requirements and Qualifications

Experience

Minimum 3 years of Customer Service or Planning experience, ideally within FMCG or a similar fast-paced environment.
Experience working with volumes, shipment planning, IMS, S&OP or related supply chain processes is strongly preferred.

Skills

Stakeholder management – able to work effectively with commercial, supply chain, finance, logistics and planning teams.
Strong analytical skills – comfortable working with data, identifying gaps and turning insight into action.
Solid communication skills – clear, concise and able to adapt communication to different audiences and levels.
Technical system skills – experience with planning tools, IMS, or S&OP systems is an advantage.

Leadership and Behaviours

Unilever emphasizes distinct Standards of Leadership (SOL), and the SHE Lead KSA job is expected to reflect these behaviors:

Passion for High Performance
- Takes personal responsibility and ownership for execution and results.
- Uses data and insight to make informed decisions.
Personal Mastery
- Sets high standards for themselves and their work.
- Proactively builds their own wellbeing and resilience.
Consumer Love
- Keeps the end consumer in mind, even in supply chain decisions.
- Looks for ways to better serve consumer needs through improved service and availability.
Purpose & Service
- Understands that leadership is about serving others – colleagues, customers and communities.
- Acts with humility and a sense of responsibility.
Agility
- Continuously learns and develops new skills.
- Stays curious about how the world and market are changing and adapts quickly.

Location and Inclusion

Based in Jeddah, KSA, within the Supply Chain function.
Unilever is committed to equity, inclusion and diversity, welcoming applicants from all backgrounds and encouraging individuals to bring their full selves to work.

How to Apply

To apply for the SHE Lead KSA job at Unilever: Click Here

Apply as early as possible to be considered.

FAQs – SHE Lead KSA Job at Unilever

1. Where is the SHE Lead KSA role based?

The role is based in Jeddah, Mecca Region, Kingdom of Saudi Arabia, within Unilever’s Supply Chain organization.

2. How much experience do I need for this job?

You need a minimum of 3 years of experience in Customer Service or Planning, ideally in a fast-paced environment such as FMCG, retail or consumer goods.

3. Is this role more operational or strategic?

The SHE Lead KSA job is a blend of both:

Operational – managing shipment plans, stock norms, CAN-Do vs. forecast, and short-term risk mitigation.
Strategic – owning S&OP volume submissions, supporting financial planning and influencing how Unilever shows up as a supplier in KSA.

4. Do I need previous Unilever or FMCG experience?

Previous FMCG experience is highly beneficial, especially if you have worked with planning, forecasting or customer service. Experience with Unilever specifically is not mandatory but can be an advantage.

5. What kind of candidate will succeed in the SHE Lead KSA job?

You are likely to succeed if you:

Have strong analytical and stakeholder management skills.
Enjoy working with data, systems and cross-functional teams.
Are energized by delivering high performance while staying aligned with Unilever’s purpose and leadership standards.
Are proactive, resilient and comfortable in a dynamic, evolving supply chain environment.