Table of Contents
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Job Overview – Serco Careers UAE: Senior Team Leader in Dubai
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About Serco in the UAE and Middle East
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Other Facilities and Maintenance Roles under Serco Careers UAE
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Senior Team Leader Job Description
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Key Job Responsibilities
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Why This Senior Team Leader Role within Serco Careers UAE?
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Requirements and Eligibility
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How to Apply for Serco Careers UAE – Senior Team Leader
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FAQs about Serco Careers UAE and the Senior Team Leader Role
Job Overview – Serco Careers UAE: Senior Team Leader in Dubai
Job Title: Senior Team Leader
Company: Serco
Location: Dubai, United Arab Emirates (Dubai Airports)
Category: Facilities, Cleaning and Maintenance
Employment Type: Full Time, Fixed Term
Start Date: As per Serco hiring timelines
When people search for Serco careers UAE, they’re often looking for roles where they can make a real difference in public services. This Senior Team Leader position in Dubai Airports is exactly that kind of role.
As a Senior Team Leader, you will be responsible for the efficient and effective maintenance of all assets and personnel in your designated area. You’ll ensure high operating reliability and safety during your shift, working on critical airport infrastructure and continuously looking for ways to improve maintenance performance.
If you’re a technically strong facilities professional who enjoys leading teams and thrives in a high-profile environment, this role is a standout within Serco careers UAE.
About Serco in the UAE and Middle East
Serco is a multinational organisation with around 50,000 colleagues worldwide. In the Middle East, the company plays a key role in bringing national visions to life through its work in:
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Transport
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Defence
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Advisory services
Serco delivers services in:
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Asset Management
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Customer Experience
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Fire & Rescue
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Air Navigation Services
The purpose is simple yet powerful: impact a better future by “Bringing National Visions to Life.”
For candidates exploring Serco careers UAE, the company offers:
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Projects in high-impact environments such as airports, rail, defence and government facilities
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A strong safety culture supported by the Zero Harm initiative
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A diverse, inclusive workplace that values equity, respect and belonging
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Structured processes, training and development for long-term career growth
This Senior Team Leader role sits right at the intersection of technical operations and leadership within one of the region’s most important transport hubs: Dubai Airports.
Other Facilities and Maintenance Roles under Serco Careers UAE
While this Senior Team Leader role is a key highlight of Serco careers UAE, the company also offers numerous related positions for professionals in facilities, cleaning and maintenance. Roles commonly found across Serco projects include:
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Maintenance Team Leader / Facilities Supervisor
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Facilities Engineer / Maintenance Engineer
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Electrical, Mechanical or HVAC Technician
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Facilities Coordinator / CMMS Coordinator
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Health and Safety Officer in FM operations
See more jobs in Dubai and across the UAE under Serco careers UAE.
These positions can be natural entry points or next steps on the journey toward senior leadership roles like Senior Team Leader, Facilities Manager or Contract Manager.
Senior Team Leader Job Description
Within the broader landscape of Serco careers UAE, the Senior Team Leader role in Dubai Airports is a hands-on leadership position focused on facilities and maintenance operations.
The main purpose of this job is to:
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Manage the maintenance of assets and personnel in a designated area.
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Ensure high operating reliability and safety during a designated shift.
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Follow defined maintenance plans, practices and ways of working.
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Continuously seek more efficient and effective methods of delivering maintenance services.
The Senior Team Leader acts as a bridge between frontline technicians and higher-level management, ensuring that tasks are planned, executed and recorded properly while maintaining a strong safety culture.
This role is ideal if you:
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Have a solid background in facility maintenance or a similar technical environment.
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Enjoy planning shift activities and leading teams on the ground.
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Are comfortable working with drawings, test equipment and CMMS systems.
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Believe in getting things “right first time” and constantly improving processes.
Key Job Responsibilities
As part of Serco careers UAE, the Senior Team Leader role comes with a rich mix of responsibilities, from safety and planning to technical support and team leadership.
1. Safety, Compliance and Zero Harm
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Conform to all general and technical safety requirements at all times.
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Ensure the health, safety and welfare of yourself, your team and others at work.
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Apply knowledge of local and international Electrical/Mechanical standards and regulations.
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Promote Serco’s Zero Harm culture and actively support safe behaviour.
2. Shift Planning and Work Management
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Plan every aspect of shift activities ahead of time, including:
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Work allocation to team members
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Materials and tools needed for tasks
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Safety measures and permits
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Mobilisation and access requirements
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Aim to maximise productivity while maintaining quality and safety.
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Use work management applications and business processes as designed.
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Ensure shift reporting, handovers, records and log books follow operational procedures.
3. Technical Understanding and Troubleshooting
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Read, interpret and describe the functionality of technical drawings, such as:
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Circuit and wiring diagrams
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Schematic diagrams
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Layout drawings
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Set up and use electrical and mechanical test equipment correctly.
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Interpret test results and use them for accurate fault finding.
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Adopt a logical, methodical approach to troubleshooting and resolving faults.
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Provide specialist advice and technical support on plant, system and equipment repairs.
4. CMMS and Reporting
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Use CMMS (Computerised Maintenance Management Systems) to manage work orders and asset data.
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Record maintenance activities, including completed work and outstanding issues.
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Prepare various types of reports as required, supporting performance tracking and decision-making.
5. Team Leadership and Role Modelling
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Lead the team by example, showing consistent attention to detail and quality.
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Demonstrate a “get it right first time every time” attitude.
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Deliver effective toolbox talks and job briefings with good articulation.
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Motivate team members, address issues and encourage collaborative problem-solving.
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Act as a visible role model for Serco’s values, safety culture and operational standards.
6. Continuous Improvement
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Consistently look for ways to improve efficiency, effectiveness and reliability of maintenance services.
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Share ideas and encourage the team to contribute improvement suggestions.
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Implement changes that enhance safety, productivity or asset performance where possible.
7. Other Assigned Duties
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Perform any other tasks assigned by the line manager to support the contract’s purpose and Serco’s broader objectives.
Why This Senior Team Leader Role within Serco Careers UAE?
Among the many roles advertised under Serco careers UAE, this Senior Team Leader position stands out for several compelling reasons.
1. High-Impact Work in a Critical Environment
Dubai Airports is a major international gateway, and its facilities must operate reliably around the clock. Leading a maintenance team here means your work contributes directly to passenger safety, comfort and operational continuity.
2. Clear Leadership and Growth Pathway
The role is a defined leadership position, guiding technicians and overseeing shift operations. It’s a strong foundation for progression toward:
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Facilities Manager or Technical Manager roles
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Contract or Project Management positions
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Specialist asset management or reliability roles
3. Structured Systems and International Standards
You will work with:
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CMMS and formal work management applications
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Local and international technical standards
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Established processes and SOPs
This exposure enhances your professional profile and makes you more competitive for future roles within Serco careers UAE and beyond.
4. Values-Driven, Inclusive Culture
Serco emphasises diversity, inclusion and respect. Employees are encouraged to bring their authentic selves to work and contribute their unique perspectives. Combined with a strong safety and quality culture, this creates a workplace where technical professionals can thrive.
Requirements and Eligibility
To succeed in this role and grow within Serco careers UAE, you’ll need to meet the specific education, experience and skills criteria below.
Education
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Industrial Training Institute Certificate or Diploma (3-year duration) in Motor Vehicle Maintenance or equivalent (post high school).
Experience
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Minimum of 4 years’ experience in a Facility Maintenance environment or similar field.
Certifications and Licencing
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IOSH Working Safely Certificate or an equivalent health and safety qualification.
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A current valid UAE driving licence is essential.
Technical Skills
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Ability to read, interpret and explain circuit and wiring diagrams, schematic and layout drawings.
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Proficiency in setting up and using electrical/mechanical test equipment and interpreting the results.
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Knowledge of local and international Electrical/Mechanical standards and regulations.
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Experience using CMMS for work order and asset management.
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Logical, methodical approach to troubleshooting and fault finding.
Soft Skills and Personal Attributes
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Strong leadership and team motivation skills.
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Effective communication, especially in toolbox talks and briefings.
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Attention to detail and a strong commitment to quality.
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Safety-first mindset and alignment with Zero Harm values.
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Willingness to seek continuous improvement in work processes.
Location and Visa
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Must be based in, or willing to relocate to, Dubai, United Arab Emirates.
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Must be eligible for a UAE work visa in line with local regulations and Serco requirements.
How to Apply for Serco Careers UAE – Senior Team Leader
If this role matches your profile and aspirations, here’s how to position yourself strongly for Serco careers UAE and specifically this Senior Team Leader job in Dubai:
Apply as early as possible to increase your chances of being shortlisted for this key leadership role.
FAQs about Serco Careers UAE and the Senior Team Leader Role
1. What makes this role a strong entry point into Serco careers UAE?
This role places you in a leadership position within a high-profile environment at Dubai Airports. You work with international standards, CMMS systems and a diverse team, giving you solid experience to progress within Serco or similar organisations.
2. Is a UAE driving licence really necessary?
Yes, a current valid UAE driving licence is essential, as you may need to travel within large airport facilities or between different areas and sites as part of your duties.
3. Do I need previous airport experience?
Airport experience is beneficial but not mandatory. The core requirement is solid experience in facility maintenance and the ability to lead a team, follow safety standards and use technical documentation and test equipment effectively.
4. How does Serco support safety in this role?
Serco has a strong Zero Harm initiative focused on safety for employees, customers and the public. As a Senior Team Leader, you are expected to champion safety, ensure compliance with standards and model safe behaviours at all times.
5. What career progression can I expect from this position?
From this role, you can progress into higher-level positions such as Facilities Manager, Technical Manager, Contract Manager or specialised asset management roles, either within Dubai or across other Serco careers UAE and wider regional projects.
If you’re ready to take your technical and leadership skills to the next level, this Senior Team Leader role is one of the most rewarding opportunities within Serco careers UAE, offering impact, growth and the chance to support world-class airport operations in Dubai.