📌 About Metso – Customer Service Specialist Vacancy
Metso – Customer Service Specialist Vacancy in Saudi Arabia is your gateway to a rewarding career in a global leader of sustainable technologies. Metso – Customer Service Specialist Vacancy in Saudi Arabia invites candidates to join its dynamic Quote and Order Management Team, where employees support customer satisfaction and streamline operational workflows. This opportunity allows professionals to engage directly with clients, manage quotations, coordinate orders, and contribute to an organization committed to sustainability and innovation.
At Metso, employees are encouraged to grow personally and professionally within an inclusive culture, with access to advanced systems like SAP and Salesforce, ensuring effective communication and operational excellence. Candidates who excel in customer service, problem-solving, and cross-functional collaboration are strongly encouraged to apply before 11/30/2025 to start an exciting career journey.
📝 Table of Contents
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🌐 Job Overview
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🗂️ Job Categories
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⚙️ Primary Responsibilities by Role
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💼 Why Work at Metso
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✅ Candidate Eligibility Criteria
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🖱️ How to Apply
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❓ Frequently Asked Questions (FAQs)
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🏁 Final Thoughts
🌐 Job Overview
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Company Name: Metso
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Vacancy Position: Customer Service Specialist
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Location: Riyadh, Saudi Arabia
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Interview Date: Apply Immediately
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Employment Type: Full-Time
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Experience: Minimum 3 years in customer service, administration, or operations
The Metso – Customer Service Specialist Vacancy in Saudi Arabia is ideal for professionals seeking to enhance their careers in a globally recognized sustainable technology company. The role involves managing customer portals, preparing quotations, processing sales orders, coordinating with multiple teams, and ensuring trade compliance. This position provides exposure to international business operations and offers opportunities for career growth. Candidates will act as trusted liaisons with clients, ensuring satisfaction and efficient service delivery.
🗂️ Job Categories
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Customer Service
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Sales Support
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Order Management
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Quotation Coordination
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Trade Compliance
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Field Support Coordination
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Administrative Support
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Logistics & Sourcing
⚙️ Primary Responsibilities by Role
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Monitor and manage customer portals daily for RFQs
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Prepare accurate quotations and process sales orders
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Handle LC (Letter of Credit) orders and ensure trade compliance
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Collaborate with Site Account Managers to support client relationships
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Work cross-functionally with sales, technical support, field service, logistics, finance, and sourcing teams
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Maintain and update SAP, Salesforce, and other business systems
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Build and maintain strong relationships with customer contacts
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Support outside sales efforts and follow up on proposals
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Manage order backlog until completion
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Engage in continuous learning for skill and career development
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💼 Why Work at Metso
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Inclusive and supportive work culture
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Opportunities for international travel and exposure
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Continuous learning and professional development programs
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Work with cutting-edge sustainable technologies
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Chance to contribute to global positive environmental impact
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Collaborative and cross-functional team environment
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Strong focus on career growth and internal promotions
✅ Candidate Eligibility Criteria
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Minimum 3 years of experience in customer service, administration, or operations
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Strong verbal and written English communication skills
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Proficiency in IT systems, including SAP and Salesforce
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Tech-savvy, organized, and detail-oriented
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Ability to build strong client relationships
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Motivated and eager to grow within the company
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Willingness to travel internationally for business requirements
🖱️ How to Apply
To apply for the Metso – Customer Service Specialist Vacancy in Saudi Arabia, candidates should prepare a detailed CV highlighting experience in customer service, order management, and cross-functional collaboration. Demonstrating proficiency in SAP, Salesforce, and trade compliance processes will be advantageous.
Applicants are encouraged to apply promptly to secure this opportunity at a global leader in sustainable technologies. Metso emphasizes professional growth, inclusive culture, and rewarding career paths, making it ideal for ambitious professionals. Apply through the official portal and follow the online submission steps.
Apply here: Metso Careers
❓ Frequently Asked Questions (FAQs)
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Q: What is the location for the Metso Customer Service Specialist role?
A: Riyadh, Saudi Arabia. -
Q: How much experience is required?
A: Minimum 3 years in customer service, administration, or operations. -
Q: What systems should applicants be proficient in?
A: SAP, Salesforce, and other essential business software. -
Q: Is international travel required?
A: Yes, as per business requirements. -
Q: What is the application deadline?
A: 11/30/2025. -
Q: What are the primary responsibilities?
A: Quotation preparation, sales order processing, customer relationship management, and trade compliance. -
Q: Does Metso provide career growth opportunities?
A: Yes, Metso emphasizes learning, skill development, and promotions.
🏁 Final Thoughts
The Metso – Customer Service Specialist Vacancy in Saudi Arabia offers a unique opportunity for professionals seeking a dynamic, challenging, and rewarding career. Metso’s commitment to sustainability, employee growth, and operational excellence makes this role perfect for individuals passionate about delivering exceptional customer service while contributing to positive environmental change. By joining this global leader, candidates will gain exposure to international operations, advanced business systems, and a collaborative team culture that values innovation and inclusivity.
Candidates applying for the Metso – Customer Service Specialist Vacancy in Saudi Arabia will be empowered to build strong client relationships, enhance professional skills, and contribute meaningfully to the organization’s global mission. The role emphasizes cross-functional collaboration, technical proficiency, and problem-solving capabilities, ensuring that employees develop holistically while advancing within the company. Apply before 11/30/2025 to secure this opportunity and be part of a forward-thinking, sustainable industry leader.