Table of Contents
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Job Overview – Branch Manager Saudi Arabia at JD Logistics
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About JD.com and JD Logistics
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Other Available and Related Jobs at JD in Saudi Arabia
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Job Description – Branch / Station Manager (Operations Department Manager)
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Key Job Responsibilities
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Why This Branch Manager Saudi Arabia Role Stands Out
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Requirements and Eligibility
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How to Apply for JD Logistics Branch Manager Saudi Arabia Jobs
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FAQs – Branch Manager Saudi Arabia Jobs 2025 at JD
Job Overview – Branch Manager Saudi Arabia at JD Logistics
Branch Manager Saudi Arabia jobs 2025 at JD Logistics are a powerful opportunity to lead operations for one of the world’s most advanced supply chain and logistics providers. Based in Saudi Arabia, this Branch / Station Manager (Operations Department Manager) role is a core leadership position within JD Logistics’ JoyExpress brand. You will manage service outlets end to end, from last-mile delivery and daily station operations to team building, market expansion, and localization of the JoyExpress brand in the Kingdom. With responsibility for performance KPIs, compliance, Saudization, and revenue growth, you will be at the heart of JD’s logistics expansion in Saudi Arabia.
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Job Title: Branch Manager / Station Manager / Operations Department Manager
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Company: JD Logistics (Jing Dong / JD.com – JoyExpress)
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Location: Saudi Arabia (Others – Saudi Arabia)
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Employment Type: Full-time
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Business Area: International Logistics – JoyLogistics / JoyExpress
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Start Date: As per hiring and onboarding schedule
If you have experience leading logistics or operations teams, and you’re ready to shape the future of last-mile delivery and e-commerce logistics in Saudi Arabia, this role is designed for you.
About JD.com and JD Logistics
JD.com (Jing Dong) is one of the world’s largest and most advanced supply chain-based technology and service providers.
Key facts about JD.com:
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Listed on NASDAQ (JD) and HKEX (9618)
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Ranked 44th on the Fortune Global 500
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China’s largest retailer by revenue, serving over 600 million annual active customers
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Business lines span retail, technology, logistics, health, industrials, property development, and international business
JD.com’s mission is to “make lives better through technology”, and the company is committed to values such as:
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Customer first
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Innovation
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Persistence / dedication
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Ownership
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Gratitude
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Integrity
JD Logistics & International Business
JD Logistics (JINGDONG Logistics, HKEX: 2618) is a leading technology-driven supply chain solutions and logistics services provider. It operates six integrated logistics networks:
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Warehouse management
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Line-haul freight transportation
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Last-mile delivery
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Bulky items logistics
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Cold chain logistics
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Cross-border logistics
The company has built a Global Smart Supply Chain Network with highly automated warehousing and reliable international transportation.
Internationally, JD.com and JD Logistics operate in markets including:
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China, the U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea
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Australia, Thailand, Vietnam, Malaysia, Indonesia
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Saudi Arabia, UAE, U.S., and more
Key international business segments include:
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Joybuy (online retail Europe)
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International Logistics & Cross-border Imports
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JD Industrials International
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JD Property International
In Saudi Arabia, JD Logistics operates under the JoyLogistics and JoyExpress brands, focusing on last-mile excellence and localized logistics operations.
Other Available and Related Jobs at JD in Saudi Arabia
Alongside Branch Manager Saudi Arabia jobs 2025, JD.com and JD Logistics may also recruit for related roles such as:
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Operations Supervisor – Last-Mile Delivery, Saudi Arabia
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Station Manager – JoyExpress, KSA
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Regional Operations Manager – JD Logistics Middle East
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Fleet Manager – Saudi Arabia
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Customer Service Manager – Logistics, KSA
These roles collectively support JD’s growing footprint in the Kingdom, driving operational efficiency, customer satisfaction, and market expansion.
(See more jobs in Saudi Arabia)
Job Description – Branch / Station Manager (Operations Department Manager)
The Branch Manager Saudi Arabia role at JD Logistics is essentially the Operations Department Manager / Station Manager for a JoyExpress outlet. You will take full responsibility for the management of service outlets, overseeing:
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Daily logistics operations (inbound, outbound, last-mile delivery, and returns)
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Local team performance and Saudization
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Service quality and KPI achievement
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Compliance, risk management, and community/government relationships
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Market expansion and revenue growth
This position plays a critical role in localizing the JoyExpress brand in Saudi Arabia, ensuring that JD’s high global standards are adapted effectively to the Saudi market and regulatory context.
Ideal for candidates who:
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Have a solid background in operations or logistics management
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Enjoy leading and developing teams of drivers, couriers, and supervisors
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Can balance strategic planning with hands-on, daily operational control
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Want to help build a world-class cross-border and last-mile infrastructure in KSA
Key Job Responsibilities
As a Branch / Station Manager (Operations Department Manager) for JD Logistics in Saudi Arabia, your key responsibilities will include:
1. Business Management & Performance
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Develop annual business plans and budgets for the station or branch
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Monitor and drive key performance indicators (KPIs) such as:
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On-time delivery rates (same-day, next-day)
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Last-mile success rates
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Return handling efficiency
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Align station operations with JD Logistics standards and global best practices
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Focus on revenue growth, cost control, and productivity improvement
2. Day-to-Day Operations Management
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Oversee daily operations, including:
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Inbound and outbound shipments
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Last-mile delivery scheduling and routing
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Returns and reverse logistics
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Ensure effective resource allocation and staff deployment to reduce human cost and minimize inefficiencies
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Implement and monitor standard operating procedures (SOPs) for station performance
3. Staff & Team Leadership
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Manage, train, and supervise station staff including:
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Supervisors
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Couriers
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Drivers
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Customer service (CS) staff
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Conduct performance evaluations, coaching, and talent development initiatives
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Drive Saudization goals, helping to build strong local teams and leaders
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Maintain accurate staff attendance records and ensure on-time reporting
4. Forecasting & Workforce Planning
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Forecast parcel volume and operational demand
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Plan staffing needs based on seasonal peaks, campaigns, and growth
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Proactively identify when hiring or capacity adjustments are required
5. Cross-Functional Coordination
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Build strong connections with other internal departments for smooth operations, such as:
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HR – recruitment, training, and performance management
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Finance – budgeting, cost control, and reporting
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Fleet – vehicle allocation, maintenance, and utilization
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Customer Service – complaint resolution and customer experience improvement
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6. Risk Control & Compliance
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Ensure full compliance with local regulations and JD standards
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Proactively manage risk control and address emergencies such as:
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Safety incidents
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Operational disruptions
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Foster relationships with local communities and government entities, e.g.:
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Saudi Ministry of Transport and Logistics Services
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Promote a safety-first culture at the station
7. Reporting & Communication
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Provide timely operational and performance reports to regional or country management
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Keep documentation up to date, including:
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Operational metrics
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Staff records
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Compliance and incident logs
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Communicate clearly and consistently with internal stakeholders on station performance and needs
Why This Branch Manager Saudi Arabia Role Stands Out
The Branch Manager Saudi Arabia jobs 2025 at JD Logistics stand out for several reasons, especially if you’re serious about a leadership career in logistics and e-commerce.
1. Work with a Global Industry Leader
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Join a company ranked among the top global retailers and supply chain innovators
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Gain exposure to world-class logistics systems and technology
2. High-Impact Leadership Role
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Own the end-to-end performance of a JD Logistics station in Saudi Arabia
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Your leadership directly influences delivery quality, customer satisfaction, and revenue growth
3. Opportunity to Shape Localization & Saudization
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Play a key role in localizing the JoyExpress brand in KSA
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Help drive Saudization through talent development and local leadership growth
4. Fast-Growing Market & International Exposure
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Be part of JD’s expansion in the Middle East and cross-border logistics network
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Gain international experience and visibility within a global organization active in 23+ countries and regions
5. Professional Growth in Operations & Strategy
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Strengthen your expertise in:
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Logistics operations
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Team leadership
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Market expansion and risk control
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Build a profile suitable for future roles such as Regional Operations Manager, Country Operations Head, or International Logistics Leader
Requirements and Eligibility
To be successful in Branch Manager Saudi Arabia jobs 2025 at JD Logistics, you’ll need a combination of education, experience, and skills.
Education
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Bachelor’s degree or above, preferably in:
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Logistics
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Supply Chain Management
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Business / Management
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Or a related field
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Experience
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2+ years of operations management experience
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Experience leading teams of 10+ people
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Background in:
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Cross-border e-commerce, or
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Middle East market operations
is considered a plus
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Language Skills
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Proficiency in English and Arabic is required
Technical & Professional Skills
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Strong understanding of logistics operations, particularly last-mile delivery
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Good capability in forecasting volume and staffing needs
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Ability to manage daily reporting, staff attendance, and KPI dashboards
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Strong people management and team development skills
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Comfort working with cross-functional teams (HR, Finance, Fleet, CS)
Values & Cultural Fit
Alignment with JD’s core principles:
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Customer First
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Innovation
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Persistence / Dedication
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Ownership, gratitude, and integrity
Location & Work Conditions
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Based in Saudi Arabia (branch / station locations within the Kingdom)
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Full-time role with hands-on oversight of daily station operations
(Any visa or work authorization requirements are normally clarified during the recruitment process.)
How to Apply for JD Logistics Branch Manager Saudi Arabia Jobs
To apply for the Branch Manager Saudi Arabia role at JD Logistics:
Apply as early as possible – logistics branch manager roles in Saudi Arabia with global players like JD attract strong competition.
FAQs – Branch Manager Saudi Arabia Jobs 2025 at JD
1. What is the main focus of the Branch Manager Saudi Arabia role at JD Logistics?
The role focuses on managing station operations end-to-end, including last-mile delivery, staff leadership, KPI performance, risk control, and market expansion for the JoyExpress brand in Saudi Arabia.
2. How much experience do I need for this position?
You should have at least 2+ years of operations management experience, with proven leadership of teams of 10+ people.
3. Do I need logistics-specific experience?
Yes, experience in operations or logistics management is highly beneficial. Experience in cross-border e-commerce or the Middle East market is an added advantage.
4. Is Arabic language mandatory for this role?
Yes, proficiency in both English and Arabic is required, as you will work with local teams, customers, and government-related entities in Saudi Arabia.
5. What kind of growth can I expect from this role?
This position can lead to higher-level opportunities such as Regional Operations Manager, Country Operations Leader, or other leadership roles within JD’s international logistics network, especially as JD continues expanding in the Middle East.
6. What makes JD.com and JD Logistics attractive employers?
JD.com offers a combination of global scale, advanced technology, and strong values. JD Logistics provides exposure to cutting-edge supply chain networks, smart warehousing, and global operations, making it an excellent environment for ambitious operations leaders.
If you’re ready to lead teams, optimize logistics performance, and help grow a global brand in a fast-developing market, Branch Manager Saudi Arabia jobs 2025 at JD Logistics offer a compelling next step in your operations career.