◆ About Macro – Front of House Team Leader Vacancy
The Macro Front of House Team Leader Vacancy in the United Arab Emirates presents an exciting opportunity to join a world-renowned facilities management company that thrives on innovation and service excellence. Macro, a recognized global specialist, delivers cutting-edge workplace solutions to leading brands across various industries. The role is based in the prestigious Uptown Tower Building in Dubai and is ideal for professionals who value customer service, operational excellence, and teamwork.
As a permanent, onsite position, this role focuses on managing a panel of services for a new flagship high-rise building. Candidates will engage directly with clients and visitors, ensuring the highest standards of professionalism and hospitality. This opportunity offers a chance to become part of an organization that values innovation, people, and sustainability—making it a perfect fit for individuals seeking long-term growth and stability in Macro Careers in UAE and exploring Facilities Management Jobs in Dubai.
◆ Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Macro
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
◆ Job Overview
Company Name: Macro
Vacancy Position: Front of House Team Leader
Location: Dubai, United Arab Emirates
Interview Date: Apply Immediately
Employment Type: Permanent, Onsite
Experience Required: Previous experience in a five-star hotel environment and front office roles.
The Macro Front of House Team Leader Vacancy in the United Arab Emirates offers an opportunity to work in a prestigious high-rise building, where you’ll manage front office operations, deliver top-tier customer experiences, and ensure smooth day-to-day services. This role demands professionalism, leadership, and a customer-focused mindset.
◆ Job Categories
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Facilities Management
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Customer Service and Hospitality
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Front Office Administration
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Leadership and Team Coordination
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Building Operations Support
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Event Coordination and Reception Management
◆ Primary Responsibilities by Role
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Assist the Supervisor and building management in Front of House operations.
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Manage shift schedules and delegate tasks effectively.
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Monitor operational areas to ensure all issues are resolved promptly.
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Perform inventory control duties and maintain supply levels.
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Provide reception coverage and greet guests and VIP visitors with professionalism.
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Coordinate corporate events, ensuring setups and requirements are met.
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Maintain the reception area to an impeccable standard.
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Handle phone calls promptly and courteously in line with service standards.
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Support the creation of client reports and ensure deadlines are met.
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Build strong relationships with tenants, clients, and service providers.
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Escalate or address any issues that may affect the client’s reputation.
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Deliver on the client promise by maintaining service excellence.
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Carry out additional duties assigned by management as needed.
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◆ Why Work at Macro
Working at Macro offers more than just a job—it’s a career in an organization that values innovation, diversity, and professional development. Here’s why you should apply for the Macro Front of House Team Leader Vacancy in the United Arab Emirates:
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Global Recognition: Macro is a worldwide leader in facilities management and workplace innovation.
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Employee Development: The company focuses on training and nurturing talent for long-term success.
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Inclusive Culture: Macro’s “This is Me” EDI campaign supports diversity, equality, and belonging.
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Technological Advancement: The organization uses advanced tech solutions for smarter, sustainable buildings.
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People-Centric Values: The core values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—make it an inspiring place to grow.
◆ Candidate Eligibility Criteria
To be successful in this Macro Front of House Team Leader Vacancy in the United Arab Emirates, candidates should possess the following qualifications and traits:
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Proven experience working in a five-star hotel environment in the UAE.
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Strong Front Office and Reception experience.
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Demonstrated leadership and people management skills.
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Excellent written and verbal communication abilities.
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Fluency or native-level proficiency in Arabic, Russian, or Mandarin.
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Ability to build rapport with clients, tenants, and service providers.
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Attention to detail, proactive mindset, and service-oriented attitude.
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Eligibility to work in the United Arab Emirates.
◆ How to Apply
To apply for the Macro Front of House Team Leader Vacancy in the United Arab Emirates, candidates should prepare a professional CV highlighting their relevant hospitality or facilities management experience. Emphasize your leadership, customer service, and language skills to align with Macro’s client-first philosophy.
Be proactive—Macro values individuals who take ownership and deliver excellence in every task. Once you are ready, follow the official application process on Macro’s career page. Don’t miss this opportunity to join one of the most respected names in Facilities Management Jobs in Dubai.
👉 Apply here
◆ Frequently Asked Questions (FAQs)
1. What is the position for this job post?
The position is Front of House Team Leader at Macro in the United Arab Emirates.
2. Where is the job located?
The role is based at the Uptown Tower Building, Dubai, UAE.
3. What type of employment is this?
It is a permanent, onsite position within Macro’s facilities management team.
4. What qualifications are required?
Applicants should have prior front office experience in a five-star hotel and excellent communication skills.
5. Does the role require language proficiency?
Yes. Candidates fluent in Arabic, Russian, or Mandarin are preferred.
6. How can I apply for this vacancy?
Submit your application through Macro’s official careers page using the Apply here link above.
7. What makes Macro a good company to work for?
Macro promotes innovation, employee development, and inclusivity, offering excellent career growth opportunities in facilities management.
◆ Final Thoughts
The Macro Front of House Team Leader Vacancy in the United Arab Emirates is an exceptional opportunity for professionals passionate about delivering premium customer service in a global organization. This position not only emphasizes front-of-house excellence but also allows individuals to contribute to the operational success of one of Dubai’s landmark buildings. Working with Macro means being part of a forward-thinking company that integrates technology and sustainability to redefine modern facilities management.
By joining Macro, you align yourself with a brand that truly values innovation, inclusivity, and integrity. The company’s commitment to nurturing talent and providing long-term stability ensures that every team member thrives both professionally and personally. If you aspire to grow your career in Macro Careers in UAE and make your mark in Facilities Management Jobs in Dubai, this is your moment—apply immediately and step into a career filled with opportunity and excellence.