🔹 About Zurich – Customer Support Assistant Vacancy in Dubai 2025
The Zurich – Customer Support Assistant Vacancy in Dubai 2025 offers a golden opportunity for skilled professionals to become part of one of the world’s most respected insurance brands. Zurich is renowned for its commitment to innovation, excellence, and customer-focused service. As a Customer Support Assistant, you’ll play a pivotal role in ensuring superior service to savings customers while upholding Zurich’s values of integrity, teamwork, and customer care.
This role is designed for individuals who thrive in fast-paced corporate environments, possess analytical problem-solving abilities, and have an eye for detail. You will be responsible for managing customer relationships, processing withdrawals and contributions, and coordinating with internal teams to deliver exceptional client experiences. With its international reputation, Zurich offers the ideal platform for career growth and professional development in Dubai’s dynamic financial landscape.
📘 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Zurich
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
🧾 Job Overview
Company Name: Zurich Insurance Group
Vacancy Position: Customer Support Assistant
Location: Dubai
Apply Before Date: 18 November 2025
Employment Type: Full-Time
Experience Required: 1–2 years in corporate savings or risk operations
The Zurich – Customer Support Assistant Vacancy in Dubai 2025 is a full-time role designed for proactive individuals eager to make a real impact. You’ll be the primary point of contact for Zurich’s savings customers, ensuring a smooth, compliant, and customer-oriented experience. This opportunity is ideal for candidates seeking to work with a global brand recognized for its ethical practices, innovation, and diverse corporate culture.
🗂️ Job Categories
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Customer Service & Support
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Financial Operations
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Insurance Services
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Corporate Life & Savings Management
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Compliance and Risk Handling
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Customer Relationship Management
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Data and Reporting Analysis
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Process Improvement & Project Participation
🧭 Primary Responsibilities by Role
As a Customer Support Assistant at Zurich, you will:
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Deliver timely, high-quality service to savings customers.
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Demonstrate commitment to Zurich’s corporate values.
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Proactively manage stakeholder relationships.
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Apply knowledge of systems, products, and procedures effectively.
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Process withdrawals and contributions within agreed SLAs.
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Resolve customer complaints promptly with root cause analysis.
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Escalate issues when required and coordinate with internal teams.
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Participate in customer-centric problem-solving initiatives.
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Act as the main contact point for clients and internal departments.
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Gather customer insights to improve service processes.
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Facilitate TNPS (customer survey) initiatives for service enhancement.
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Suggest innovative ideas to boost customer experience.
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Participate in projects that encourage professional growth.
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Ensure compliance with all regulatory standards.
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Take ownership of performance management and team contributions.
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🌟 Why Work at Zurich
Working at Zurich comes with a host of benefits and growth opportunities. Here’s why this position stands out:
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Global Recognition: Join a globally respected insurance leader with decades of proven success.
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Career Growth: Zurich emphasizes internal development, offering training and career advancement opportunities.
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Inclusive Culture: Be part of a diverse, international environment that values individuality.
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Work-Life Balance: Zurich promotes flexible working arrangements and employee well-being.
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Ethical and Sustainable: Work for a company that prioritizes sustainability and social responsibility.
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Innovative Spirit: Zurich continuously explores new technologies and customer-first solutions.
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Professional Network: Build meaningful relationships within a leading global organization.
🎓 Candidate Eligibility Criteria
To qualify for the Zurich – Customer Support Assistant Vacancy in Dubai 2025, applicants should meet the following criteria:
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Hold a Bachelor’s degree (or equivalent).
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Possess 1–2 years of experience in corporate savings or corporate risk operations.
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Demonstrate a strong understanding of insurance, corporate life, savings, and pension products.
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Have experience in an international or multicultural organization (preferred).
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Show excellent analytical and problem-solving skills.
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Maintain high attention to detail and accuracy.
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Be proficient in Microsoft Word, Excel, and PowerPoint.
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Exhibit outstanding negotiation and communication skills in English.
📨 How to Apply
If you meet the eligibility criteria for the Zurich – Customer Support Assistant Vacancy in Dubai 2025, this is your chance to join a reputable and dynamic organization.
To apply:
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Visit Zurich’s official careers portal.
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Search for the Customer Support Assistant (Job ID: 128819) in Dubai.
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Complete the online application form and upload your latest CV.
👉 Apply here
Note: The application closes on 18 November 2025. Don’t wait — apply immediately to secure your opportunity with Zurich in Dubai.
❓ Frequently Asked Questions (FAQs)
1. What is the job title for this opening?
The position is Customer Support Assistant at Zurich in Dubai.
2. When is the application deadline?
The deadline to apply is 18 November 2025.
3. Is prior experience required for this position?
Yes, candidates need 1–2 years of experience in corporate savings or risk operations.
4. What are the key skills required?
Strong analytical skills, attention to detail, and excellent communication abilities are essential.
5. Can international applicants apply?
Yes, Zurich welcomes applications from qualified international candidates authorized to work in Dubai.
6. Does Zurich offer remote working options?
Zurich provides flexibility; however, this role is based in Dubai.
7. What makes Zurich a great employer?
Zurich offers global exposure, career growth, sustainability initiatives, and a collaborative culture.
💬 Final Thoughts
The Zurich – Customer Support Assistant Vacancy in Dubai 2025 represents an incredible opportunity for aspiring professionals seeking to advance their careers in customer service and financial operations. Zurich’s globally recognized name, combined with its innovative approach and supportive work culture, makes this position a top choice for motivated individuals. The company’s focus on sustainability, ethics, and inclusivity ensures a career that’s not only professionally rewarding but also personally fulfilling.
If you have a passion for delivering exceptional service and thrive in a structured yet dynamic work environment, Zurich is the perfect place for you. With opportunities to grow, learn, and collaborate across borders, joining Zurich means becoming part of a network that values your talent and potential. Don’t miss your chance — apply for the Zurich – Customer Support Assistant Vacancy in Dubai 2025 before 18 November 2025, and take your career to new heights with a global insurance leader.