💎 About Tiffany & Co. Client Experience Team Manager Vacancy
The Tiffany & Co. Client Experience Team Manager Vacancy in United Arab Emirates represents an exceptional opportunity to join one of the world’s most prestigious luxury brands. Established in 1837, Tiffany & Co. has long been synonymous with timeless elegance, innovative craftsmanship, and extraordinary client experiences. As part of the renowned LVMH Group, the company continues to blend its rich heritage with modern innovation, offering a unique working culture where passion meets excellence.
This role, based at Dubai Mall, is a centerpiece in Tiffany’s Middle East operations. The successful candidate will lead client engagement and retention strategies, ensuring that every interaction embodies the emotion, sophistication, and exclusivity of the Tiffany experience. By combining analytics with empathy, the Client Experience Team Manager crafts journeys that turn moments into memories. If you possess leadership, data acumen, and a love for luxury, this position promises a fulfilling career at the heart of Tiffany’s legacy.
📘 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Tiffany & Co.
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
💼 Job Overview
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Company/Institute Name: Tiffany & Co.
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Vacancy Position: Client Experience Team Manager
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Location: Dubai Mall, United Arab Emirates
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Interview/Apply Date: Apply Immediately
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Employment Type: Regular Full-time
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Experience Required: Minimum 3 Years
The Tiffany & Co. Client Experience Team Manager Vacancy in United Arab Emirates is a dynamic leadership role that bridges luxury retail excellence with human connection. Reporting to the Store Director, the manager drives the brand’s client engagement agenda, nurturing relationships with over 10,000 clients. This position offers an opportunity to influence high-value relationships, lead a talented team, and contribute to Tiffany’s continued growth in the Middle East market.
🏷️ Job Categories
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Luxury Retail Management
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Client Relationship & Retention
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Customer Engagement Strategy
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Data Analytics & CRM Management
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Sales Enablement and Training
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Brand Advocacy & Experience Design
🎯 Primary Responsibilities by Role
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Co-develop and implement an annual Client Engagement Calendar aligned with cultural moments such as Eid, Ramadan, Diwali, Christmas, and UAE National Day.
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Utilize CRM data and local insights to personalize engagement journeys for VIP, high-potential, and reactivation clients.
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Translate strategy into bespoke activations and curated gifting experiences.
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Partner with sales teams to lead prospecting and conversion efforts, fostering long-term client relationships.
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Actively network with concierges, corporate clients, and luxury partners to enhance brand visibility.
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Conduct weekly Clienteling Huddles to review KPIs, share ideas, and celebrate achievements.
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Mentor Client Associates in CRM use, cultural etiquette, and personalized selling.
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Collaborate with Events and Operations teams to execute flawless in-store experiences.
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Analyze data to identify opportunities for client retention, category growth, and outreach optimization.
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Represent Tiffany as a Cultural Attaché, connecting brand heritage with modern luxury expectations.
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🌟 Why Work at Tiffany & Co.
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Global Prestige: Be part of a brand that defines luxury and craftsmanship worldwide.
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Career Growth: Access leadership development and international exposure within the LVMH Group.
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Cultural Diversity: Engage with a cosmopolitan clientele and a dynamic multicultural team.
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Innovation Meets Heritage: Work in an environment that celebrates both creativity and tradition.
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Exceptional Rewards: Benefit from competitive compensation, training, and exclusive employee privileges.
🎓 Candidate Eligibility Criteria
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Minimum 3 years of experience in luxury retail or hospitality.
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Strong analytical and emotional intelligence to manage client relationships.
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Fluency in CRM tools with a passion for data-driven personalization.
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Excellent interpersonal and cross-cultural communication skills.
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Leadership qualities with proven ability to influence without authority.
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Strong understanding of GCC market, including HNWI and expatriate profiles.
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High emotional empathy, organizational skills, and presentation confidence.
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Commitment to Tiffany’s values of elegance, kindness, and excellence.
🖋️ How to Apply
Interested candidates for the Tiffany & Co. Client Experience Team Manager Vacancy in United Arab Emirates are encouraged to submit their applications promptly. This flagship role in the Dubai Mall store offers a rare opportunity to contribute to the brand’s evolution in one of the world’s most dynamic luxury markets.
Applicants should ensure that their resumes reflect both leadership acumen and emotional intelligence—qualities central to Tiffany’s success. Demonstrating experience in CRM analytics, client engagement, and luxury relationship management will strengthen your candidacy.
👉 Apply here.
❓ Frequently Asked Questions (FAQs)
1. What is the job title for this opportunity?
The position is Client Experience Team Manager at Tiffany & Co. Dubai Mall.
2. Where is the role located?
It is based in the United Arab Emirates, specifically at Tiffany’s flagship boutique in Dubai Mall.
3. What experience level is required?
Applicants must have a minimum of three years’ experience in luxury retail or hospitality.
4. Is this a full-time position?
Yes, the role is a regular full-time position with Tiffany & Co.
5. What is the primary focus of the job?
The focus is on client engagement, relationship management, and team leadership within a luxury retail environment.
6. Does the job require CRM knowledge?
Absolutely. Proficiency in CRM platforms and data interpretation is a key requirement.
7. How soon should I apply?
Since the posting specifies “Apply Immediately,” candidates are encouraged to submit applications as soon as possible.
💬 Final Thoughts
The Tiffany & Co. Client Experience Team Manager Vacancy in United Arab Emirates is more than a career move—it’s a chance to become the heartbeat of one of the world’s most respected luxury houses. As the brand’s ambassador within the iconic Dubai Mall, you will have the privilege of transforming every client encounter into a lifelong memory, elevating not just sales but sentiment. Tiffany’s pursuit of excellence thrives on empathy, innovation, and passion—qualities that define the world’s most inspiring leaders.
Stepping into this role means joining a family that honors tradition while shaping the future of luxury. The position calls for vision, poise, and the ability to turn data into emotion. For those seeking a meaningful career within a global luxury powerhouse, this is your opportunity to shine. Submit your application today and become part of Tiffany’s legacy of joy, artistry, and timeless brilliance.