🔹 About Marriott International – Site Leader Vacancy in the United Arab Emirates 2025
The Marriott International – Site Leader Vacancy in the United Arab Emirates 2025 offers an exceptional opportunity for passionate hospitality professionals to lead one of the most dynamic contact centers in the region. This position is based in Dubai under the Middle East Global Sales Office (GSO), where innovation meets guest satisfaction at the highest level. The Site Leader will play a pivotal role in driving operational excellence, sales performance, and associate engagement while ensuring top-tier guest service.
Marriott International, recognized as one of Fortune’s 100 Best Companies to Work For™ in Europe 2025, has built its reputation on diversity, inclusion, and career growth. Joining this position means stepping into a leadership role within a company that values people-first culture, continuous learning, and global opportunities. Whether you’re an experienced operations manager or a hospitality leader looking to elevate your career, this position provides a powerful platform for professional growth and success in one of the most prestigious hotel networks in the world.
📘 Table of Contents
-
Job Overview
-
Job Categories
-
Primary Responsibilities by Role
-
Why Work at Marriott International
-
Candidate Eligibility Criteria
-
How to Apply
-
Frequently Asked Questions (FAQs)
-
Final Thoughts
💼 Job Overview
Company Name: Marriott International
Vacancy Position: Site Leader – Contact Center (CEC Dubai)
Location: Dubai, United Arab Emirates
Interview Date: Apply Immediately
Employment Type: Full-Time
Experience Required: Minimum 12 months in customer service or sales; 12–18 months in a supervisory or management role preferred.
The Marriott International – Site Leader Vacancy in the United Arab Emirates 2025 seeks a results-driven, strategic leader to oversee performance, team engagement, and operational management at the CEC Dubai. The Site Leader will ensure that call center performance meets global hospitality standards, driving both customer satisfaction and revenue growth. This role is designed for leaders who can balance business strategy with human connection, fostering a culture of excellence in one of the world’s leading hotel companies.
🏷️ Job Categories
-
Hospitality Management
-
Contact Center Operations
-
Customer Service Leadership
-
Sales & Revenue Management
-
Human Resource & Talent Development
-
Quality Assurance & Compliance
-
Guest Relations & Partner Engagement
📋 Primary Responsibilities by Role
-
Operational Leadership:
-
Manage performance metrics like revenue, sales conversion, and key call center KPIs.
-
Ensure strong financial performance through effective budgeting and resource allocation.
-
Drive associate satisfaction and guest service excellence across all functions.
-
-
Sales and Revenue Generation:
-
Achieve and exceed call center sales targets.
-
Lead cross-selling and upselling initiatives to maximize revenue per call.
-
Benchmark against industry best practices to ensure “best in class” standards.
-
-
Leadership and Team Management:
-
Lead and develop managers and associates with mentoring and coaching.
-
Foster a culture of accountability, recognition, and continuous growth.
-
Conduct performance reviews, team meetings, and feedback sessions regularly.
-
-
Quality, Compliance & Safety:
-
Ensure compliance with Marriott standards and local regulations.
-
Oversee health, safety, and ergonomic policies within the site.
-
Promote quality improvement and associate engagement initiatives.
-
-
Stakeholder Management:
-
Act as liaison with senior leadership, owners, and property partners.
-
Represent the center in regional/global meetings and strategic discussions.
-
Champion strong internal communication and transparency.
-
See fresh listings you shouldn’t miss
🌟 Why Work at Marriott International
-
🌐 Global Career Growth: Opportunities across 30+ hotel brands and 8,000+ properties worldwide.
-
🏆 Award-Winning Workplace: Recognized among Fortune’s 100 Best Companies to Work For™ in Europe 2025.
-
💼 Professional Development: Leadership training, global mobility, and growth-oriented culture.
-
🤝 Inclusive Culture: A people-first approach that celebrates diversity and teamwork.
-
💰 Competitive Benefits: Comprehensive rewards, travel discounts, and financial wellness programs.
✅ Candidate Eligibility Criteria
-
Minimum 12 months experience in customer service or sales environment.
-
12–18 months in a supervisory or management role preferred.
-
Proven leadership experience with a history of team development.
-
Bachelor’s degree preferred (or equivalent professional experience).
-
Strong communication and presentation skills (verbal & written).
-
Proficiency in Microsoft Office and reporting tools.
-
Analytical ability to interpret financial data and call center metrics.
-
Fluency in English (additional languages a plus).
-
Prior experience in a hospitality contact center preferred.
📝 How to Apply
Applying for the Marriott International – Site Leader Vacancy in the United Arab Emirates 2025 is straightforward. Marriott International invites passionate leaders to take the next step in their careers by joining one of the world’s most respected hospitality brands. Interested candidates should prepare a professional resume that highlights leadership, operational, and customer service expertise.
Ensure your online profile on the Marriott Careers website is up-to-date before submission. Tailor your cover letter to emphasize alignment with Marriott’s people-first culture and commitment to service excellence. The selection process focuses on leadership potential, problem-solving, and passion for hospitality.
👉 Apply here
To submit your application immediately and begin your leadership journey with Marriott International.
❓ Frequently Asked Questions (FAQs)
Q1. What is the location of the Marriott International Site Leader role?
A1. The position is based at the Middle East Global Sales Office (GSO) in Dubai, United Arab Emirates.
Q2. Is prior hospitality experience mandatory?
A2. It’s preferred but not mandatory; leadership and call center experience are equally valuable.
Q3. What is the work schedule for this role?
A3. This is a full-time position with flexible scheduling depending on business needs.
Q4. Does Marriott International offer relocation assistance?
A4. Yes, relocation support may be provided depending on company policy and candidate eligibility.
Q5. What growth opportunities exist after this position?
A5. Successful Site Leaders can progress to Regional Operations roles, Director positions, or global leadership programs.
Q6. How soon should I apply?
A6. The post encourages candidates to apply immediately, as applications are reviewed on a rolling basis.
Q7. What makes Marriott careers in Dubai unique?
A7. Dubai offers a dynamic hospitality market, exposure to global guests, and the chance to lead within a multicultural environment.
💬 Final Thoughts
The Marriott International – Site Leader Vacancy in the United Arab Emirates 2025 represents a gateway to global leadership in the hospitality industry. This opportunity goes beyond operational management — it’s about transforming guest experiences, inspiring teams, and driving excellence across every metric. For ambitious professionals ready to make an impact, this role offers unmatched exposure, growth, and recognition.
In the evolving world of hospitality, Marriott careers in Dubai continue to set benchmarks for success and employee satisfaction. As a Marriott job opportunities 2025 highlight, this position reflects the company’s unwavering commitment to leadership excellence, inclusivity, and innovation. If you’re ready to bring passion, strategy, and inspiration to one of the most respected global brands, now is the perfect time to apply and begin your journey with Marriott International — where your purpose meets opportunity.