ACCOR careers Dubai open the door to a purpose-led People & Culture Officer role at Pullman Dubai Creek City Centre, a full-time, permanent position within the MEA SPAC team (REF85078T). You’ll lead talent acquisition, onboarding, and engagement programs, coordinate performance reviews, and deliver learning and development that grows Heartists’ capabilities. Partnering with leadership, you’ll resolve employee relations matters, drive retention, and ensure compliance with UAE labor regulations. Success requires strong communication, HRIS proficiency, Microsoft Office fluency, and a data-driven mindset. Join a hospitality leader that champions diversity, inclusion, and continuous growth while translating people strategies into measurable guest experience outcomes.
Table of Contents
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Job Overview
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About ACCOR and Pullman Dubai Creek City Centre
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Available Jobs and Related Roles
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Job Title: People & Culture Officer
Company: ACCOR (Pullman Dubai Creek City Centre)
Location: Dubai, United Arab Emirates
Department: People & Culture, MEA SPAC
Employment Type: Full-Time, Permanent
Reference: REF85078T
If you’re exploring ACCOR careers Dubai that fuse strategic HR impact with hands-on execution, this People & Culture Officer opening at Pullman Dubai Creek City Centre is a standout pathway. You’ll shape culture, drive employee engagement, and deliver full-cycle talent acquisition while safeguarding UAE labor law compliance. From performance management and learning & development to employee relations and retention strategies, you’ll be the connective tissue that turns people programs into measurable business outcomes—ideal for HR professionals ready to accelerate within a high-visibility hospitality brand.
About ACCOR and Pullman Dubai Creek City Centre
ACCOR is a global hospitality leader with a portfolio of brands designed to help team members grow, learn, and bring purpose to work. The company’s people philosophy is simple and powerful: welcome you as you are, then invest in your potential through mobility, training, and values-driven leadership. Pullman Dubai Creek City Centre represents the brand’s modern, connected approach to hospitality—serving business and leisure guests with elevated experiences that rely on empowered teams and consistent service standards.
What makes ACCOR careers Dubai compelling:
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A global ecosystem of brands and roles offering limitless mobility.
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A deep commitment to diversity and inclusion, creating a sense of belonging.
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Continuous learning through structured pathways, certifications, and on-the-job coaching.
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An HR culture that connects talent strategy to guest satisfaction and commercial goals.
Available Jobs and Related Roles
Candidates researching ACCOR careers Dubai can broaden their options with adjacent HR and hospitality roles that share capabilities:
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Talent Acquisition Specialist (Hospitality, Dubai): Employer branding, sourcing, assessments, and candidate experience.
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Learning & Development Coordinator (Hotels, UAE): Training calendars, service refreshers, leadership programs, and compliance modules.
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HR Business Partner (Hospitality): Workforce planning, organization design, and change management.
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Compensation & Benefits Analyst (UAE): Benchmarks, salary structures, and policy rollouts.
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Employee Relations Officer (Hotels): Policy advisory, investigations, and resolution frameworks.
Want to see more pathways? [See more jobs in Dubai]
Job Description
This People & Culture Officer role blends strategic design with operational excellence to elevate performance and culture across the hotel. You will:
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Lead end-to-end talent acquisition, from requisition and sourcing to selection and onboarding.
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Activate engagement initiatives that foster community, recognition, and well-being.
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Coordinate performance management cycles, supporting managers with goal setting and feedback quality.
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Curate and deliver learning & development programs aligned to brand standards and service goals.
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Oversee employee relations, resolving concerns professionally and confidentially.
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Maintain accurate HR records and ensure UAE labor compliance across contracts, leaves, and policies.
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Translate P&C metrics into insights that inform leadership decisions on retention, resourcing, and capability building.
Who it’s perfect for: HR professionals who love switching between strategy and execution—one hour coaching managers on feedback, the next hour refining an onboarding journey, and later presenting data that sharpens leadership decisions.
Key Responsibilities
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Talent Acquisition: Own requisitions, sourcing strategies, interviews, offers, and onboarding experiences that set Heartists up for success.
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Engagement & Culture: Design activities and communications that reinforce values, recognition, and community.
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Performance & Coaching: Coordinate reviews, calibrations, and action plans while coaching managers on effective conversations.
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Learning & Development: Schedule and track training that unlocks service excellence and career growth.
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Employee Relations: Provide confidential, fair handling of concerns with timely documentation and follow-up.
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Retention Enablement: Partner with leaders on progression pathways, succession, and rewards mechanisms.
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Compliance & Records: Maintain audit-ready files aligned to UAE labor regulations and ACCOR standards.
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People Analytics: Report on time-to-fill, turnover, engagement indicators, and training completion; recommend actions.
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Policy & SOPs: Help implement HR policies and procedures; optimize processes for clarity and consistency.
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Culture Champion: Model inclusivity and psychological safety while amplifying the Pullman brand experience.
Why This Role?
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Brand prestige with runway: Among ACCOR careers Dubai, this role offers immediate visibility and growth across a renowned portfolio.
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Full-spectrum HR: Operate across TA, ER, L&D, performance, and compliance—building a robust, versatile skill set.
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Direct business impact: See your HR programs move the needle on guest experience, service consistency, and retention.
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Data-informed practice: Use metrics to prioritize initiatives and demonstrate ROI to leadership.
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Inclusive culture: ACCOR’s DEI commitment ensures your work contributes to belonging, fairness, and opportunity.
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Mobility options: Strong performers can pursue cross-brand moves, regional projects, and leadership tracks.
Standout value: Few HR roles offer this much scope inside a single hotel property while connecting day-to-day programs to enterprise brand standards.
Requirements
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Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
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Experience: 5+ years in HR or a related role, preferably within the UAE and ideally hospitality.
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Law & Policy: Working knowledge of UAE labor laws and HR best practices.
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Core Skills: Communication, stakeholder management, organization, time management, and prioritization.
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Tools: Proficiency with HRIS platforms and Microsoft Office Suite; reporting literacy is a plus.
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Functional Exposure: Proven track record in talent acquisition, performance management, employee engagement, and policy deployment.
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Conflict Resolution: Ability to resolve issues discreetly and constructively.
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Cultural Fluency: Understanding of UAE workplace norms; commitment to diversity and inclusion.
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Certifications (preferred): SHRM or CIPD.
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Languages: Fluency in English; Arabic is advantageous.
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Eligibility: Must meet UAE work authorization requirements.
How to Apply
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Apply via ACCOR Careers: Search for People & Culture Officer – Pullman Dubai Creek City Centre (REF85078T)
Opportunities within ACCOR careers Dubai move fast—apply today to secure a purpose-led HR role with measurable impact.
FAQs
1) What makes this one of the best ACCOR careers Dubai options for HR professionals?
It blends strategic scope (TA, engagement, L&D, ER, compliance) with line-of-sight to business outcomes in a flagship property, giving you a platform to build a high-value HR portfolio.
2) Do I need prior hotel experience to qualify?
Hospitality experience is preferred because HR rhythms map closely to guest experience cycles—front office peaks, F&B operations, housekeeping staffing, and back-of-house coordination.
3) Which HR metrics should I highlight in my application?
Time-to-fill, quality-of-hire, internal mobility rates, training completion and impact, engagement survey shifts, regrettable turnover, and compliance audit results.
4) Is visa sponsorship available?
Eligibility varies by company policy and candidate profile. Ensure you meet UAE work authorization requirements and prepare documentation if sponsorship is offered.
5) What development pathways exist beyond this role?
High performers often progress into P&C Business Partner, Learning & Development Specialist, Hotel HR Manager, or regional People roles across ACCOR brands.
Final Thoughts
If your next chapter centers on ACCOR careers Dubai, the People & Culture Officer role at Pullman Dubai Creek City Centre delivers the ideal blend of impact, growth, and brand prestige. You’ll drive hiring quality, elevate engagement, and build capability through learning—while ensuring clean compliance and strong employee relations. Most importantly, you’ll see a direct line between your HR craft and the guest experience. Ready to shape culture and outcomes in a world-class hotel environment? Apply now and turn your HR expertise into measurable success.