Dubai Banking Jobs in 2025 are opening exceptional opportunities for professionals eager to build rewarding careers in the financial sector. One of the most exciting roles comes from Emirates NBD, the leading banking group in the MENAT region, which is inviting applications for the Relationship Associate Officer position in Dubai. This talent pool role is ideal for customer-focused individuals passionate about delivering exceptional service and supporting clients across various banking products. By joining Emirates NBD, candidates gain the chance to work with a prestigious organization known for innovation, career development, and excellence in the dynamic world of UAE banking.
Table of Contents
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Job Overview
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About Emirates NBD
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Available Jobs
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Dubai Banking Jobs continue to attract ambitious professionals looking for stable, rewarding, and growth-driven careers — and Emirates NBD leads the way. The bank is currently inviting expressions of interest for the Relationship Associate Officer role in Dubai, UAE. This talent pool opportunity is ideal for candidates eager to join one of the Middle East’s most prestigious financial institutions. As the first point of contact for customers, you’ll play a vital role in ensuring exceptional service, resolving queries, and maintaining the brand’s reputation for excellence across all banking touchpoints.
About Emirates NBD
Emirates NBD (ENBD) is one of the largest and most trusted banking groups in the MENAT region, with a legacy dating back to 1963. Formed through the merger of Emirates Bank International (EBI) and the National Bank of Dubai (NBD), it has grown into a regional banking powerhouse.
With its shares listed on the Dubai Financial Market (DFM), Emirates NBD manages a diverse portfolio covering Corporate, Retail, Investment, Islamic, and Private Banking as well as Asset Management and Brokerage services.
Driven by innovation, integrity, and customer trust, Emirates NBD continues to set benchmarks in digital transformation and employee development — making it a top choice for anyone exploring Dubai banking jobs with long-term potential.
Available Jobs
Emirates NBD frequently hires across various departments. Some related and trending opportunities include:
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Customer Service Officer – Retail Banking | Dubai
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Relationship Manager – Priority Banking | UAE
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Call Center Representative – Inbound Banking | Dubai
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Credit Analyst – Consumer Finance | UAE
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Branch Operations Executive – Dubai
(See more jobs in Dubai on the Emirates NBD Careers Portal.)
Job Description
The Relationship Associate Officer will be part of the Inbound Contact Center team, providing outstanding customer support and service for Emirates NBD’s clients. You’ll be the first point of contact for inquiries, ensuring that every customer interaction is positive, professional, and solution-oriented.
This role is ideal for candidates who possess strong communication skills, enjoy helping others, and want to establish a long-term career in Dubai’s thriving banking industry. Joining the Dubai Banking Jobs network through Emirates NBD means gaining access to world-class training, a collaborative culture, and career progression opportunities in one of the region’s most respected banks.
Key Responsibilities
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Provide exceptional customer service by responding promptly and professionally to inbound calls.
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Handle various customer inquiries related to Emirates NBD products and services.
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Resolve complaints efficiently and escalate complex cases when required.
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Accurately record customer interactions in internal systems.
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Identify and suggest process improvements to enhance customer satisfaction.
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Adhere to all bank policies, data security, and compliance regulations.
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Represent Emirates NBD’s brand values through professionalism and empathy in every interaction.
Why This Role?
Joining Emirates NBD as a Relationship Associate Officer means stepping into a future-focused environment where people and technology come together to deliver banking excellence. This position is more than a job — it’s a career gateway into one of the most established and innovative banks in the region.
Key Benefits:
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Competitive salary package with performance-based incentives.
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Access to career development programs and upskilling opportunities.
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Comprehensive health insurance and employee benefits.
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Exposure to one of the region’s largest banking networks.
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A collaborative work culture built on trust, growth, and innovation.
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Opportunity to be part of a talent pool for future permanent positions.
If you’re looking to grow your career in Dubai’s fast-evolving banking landscape, this role is your chance to join an employer that values excellence and development.
Requirements
Educational Qualification:
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Bachelor’s Degree or Diploma (in any discipline)
Experience:
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Fresh graduates or candidates with previous customer service experience, preferably in the banking industry
Skills & Attributes:
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Excellent English communication skills (verbal and written)
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Ability to work on rotational shifts and weekends
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Strong problem-solving and interpersonal abilities
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Customer-first mindset with proactive service delivery
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Ability to join immediately preferred
Bonus Points:
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Previous experience in banking or call center roles
How to Apply
Interested candidates can apply directly through the official Emirates NBD Careers Portal:
👉 Apply Here – Relationship Associate Officer | Emirates NBD
Don’t miss this opportunity to launch your banking career with one of the UAE’s most trusted financial institutions.
FAQs
1. What does “talent pool” mean in this job posting?
It means that Emirates NBD is collecting applications in advance for upcoming roles. When a matching position opens, shortlisted candidates will be contacted for interviews.
2. Are these Dubai banking jobs full-time?
Yes, the Relationship Associate Officer role is a full-time position based in Dubai.
3. Do I need prior banking experience to apply?
While previous experience is an advantage, graduates with strong communication and customer service skills are encouraged to apply.
4. What are the typical working hours for this role?
This is a rotational shift role, which may include weekends depending on operational requirements.
5. What benefits does Emirates NBD offer?
Employees enjoy competitive pay, health insurance, incentives, and access to career development programs designed for long-term growth.
Final Thoughts
If you’re passionate about customer service and aspire to grow in the banking sector, this Relationship Associate Officer position with Emirates NBD is an excellent opportunity. As part of the Dubai banking jobs network, you’ll gain valuable experience in financial services while working for one of the most respected names in the UAE.
Join Emirates NBD today and start building a rewarding career in the heart of Dubai’s thriving banking industry.