Aviation Jobs Dubai offer exceptional opportunities for experienced professionals seeking to make an impact in the global aerospace industry. The Customer Support Director role at GE Aerospace in Dubai, United Arab Emirates, is a prestigious senior-level position focused on leading customer support operations, fleet management, and service excellence across the region. As the primary point of contact for clients, the role demands strong leadership, analytical thinking, and operational expertise. This exciting opportunity under Aviation Jobs Dubai is ideal for individuals passionate about aviation innovation, customer satisfaction, and advancing the future of flight with one of the world’s leading aerospace organizations.
Table of Contents
-
Job Overview
-
About GE Aerospace
-
Available Jobs
-
Job Description
-
Job Responsibilities
-
Why This Role?
-
Requirements
-
How to Apply
-
FAQs
Job Overview
Aviation Jobs Dubai offer exceptional career opportunities for experienced professionals in aerospace and customer service leadership. One standout role is the Customer Support Director position at GE Aerospace, based in Dubai, United Arab Emirates. This senior-level role focuses on driving customer satisfaction, overseeing fleet management, and ensuring service excellence across the region. As the main point of contact for clients, the Customer Support Director plays a critical role in operational strategy, problem-solving, and client relations. This opportunity is ideal for aviation professionals who aspire to lead with impact in one of the world’s most respected aerospace organizations.
About GE Aerospace
GE Aerospace is a global leader in jet engine design, aviation systems, and integrated solutions for both commercial and military aircraft. For over a century, GE Aerospace has pushed the boundaries of innovation, reliability, and sustainability in flight.
With more than 40 years of presence in the UAE, the company has established strong operations across Dubai Airport Freezone, Abu Dhabi, and multiple On Wing Support Centers. These facilities serve as regional hubs for maintenance, testing, and technology advancement tailored to the Middle East’s unique conditions.
Working at GE Aerospace means joining a community of innovators committed to advancing the future of flight. The company values diversity, inclusion, and collaboration—making it one of the most desirable destinations for professionals pursuing aviation jobs in Dubai.
Available Jobs
GE Aerospace offers a wide range of opportunities for skilled professionals in the aviation industry. Alongside the Customer Support Director role, other exciting aviation jobs in Dubai include:
-
Field Service Engineer – Aviation Engines
-
Fleet Support Manager – UAE
-
Technical Operations Specialist – Dubai
-
Customer Program Manager – Middle East
-
Aircraft Maintenance Leader – Abu Dhabi
(See more [Jobs in Dubai] for the latest openings.)
Job Description
The Customer Support Director role at GE Aerospace involves leading customer relations and operational support across the assigned region. You’ll serve as the primary point of contact for clients, managing a wide range of aviation services including fleet operations, performance monitoring, and issue resolution.
This role demands strong leadership, analytical insight, and a strategic approach to managing customer expectations. You’ll work with cross-functional teams—engineering, operations, and customer service—to ensure every project aligns with GE Aerospace’s quality and safety standards.
It’s a high-impact role designed for professionals who thrive in fast-paced, globally connected environments and are passionate about building strong client relationships in aviation.
Job Responsibilities
As the Customer Support Director in GE Aerospace’s Dubai office, your core responsibilities will include:
-
Acting as the single point of contact for customers, ensuring seamless communication and issue resolution.
-
Leading customer service and fleet management operations across multiple regions.
-
Developing and executing strategies to enhance customer satisfaction and service efficiency.
-
Collaborating with internal stakeholders to deliver technical and operational solutions.
-
Monitoring performance metrics and analyzing data to identify areas of improvement.
-
Ensuring compliance with GE Aerospace’s global service standards and aviation safety regulations.
-
Managing resources effectively to optimize workflow, cost efficiency, and service delivery.
-
Overseeing technical support programs and fleet maintenance strategies.
-
Leading and mentoring a high-performing team to drive operational excellence.
-
Establishing long-term relationships with clients through strategic support and proactive service.
This position combines leadership, strategic thinking, and problem-solving in a highly dynamic aviation environment.
Why This Role?
For professionals exploring Aviation Jobs Dubai, this position offers a rare opportunity to lead within a company that defines the future of flight. As a Customer Support Director at GE Aerospace, you’ll join a team of global innovators driving advancements in aviation sustainability, technology, and customer experience.
Key Benefits & Opportunities
-
Work with one of the world’s most prestigious aerospace brands.
-
Lead high-impact aviation projects across the Middle East and beyond.
-
Contribute to GE Aerospace’s vision for sustainable and smart flight.
-
Enjoy a collaborative, innovation-driven work culture.
-
Gain exposure to cross-functional projects in engineering, technology, and services.
-
Competitive compensation and global networking opportunities.
-
Access to career development programs and leadership training.
This role is perfect for aviation leaders who value excellence, innovation, and global impact.
Requirements
To qualify for this Customer Support Director role under Aviation Jobs Dubai, candidates must meet the following:
Education & Experience:
-
Master’s degree in Engineering, Aviation Management, or Business Administration (or equivalent experience).
-
Extensive experience in Customer Service Management or Aerospace Operations.
-
Minimum of 10 years’ experience in aviation or technical service leadership roles.
Skills & Competencies:
-
Strong leadership, analytical, and communication skills.
-
Proven ability to manage complex aviation service operations.
-
Expertise in fleet management and after-sales service.
-
Exceptional problem-solving and decision-making capabilities.
-
Advanced strategic planning and project management skills.
-
Knowledge of aviation standards, regulatory compliance, and safety practices.
Additional Information:
-
Location: Dubai, UAE (no relocation assistance provided).
-
Must be willing to travel regionally to meet clients and oversee operations.
How to Apply
Take your aviation career to new heights by joining one of the industry’s global leaders. Apply today for the Customer Support Director position through GE Aerospace Careers.
👉 Apply Here: GE Aerospace – Customer Support Director, Dubai
FAQs (Frequently Asked Questions)
1. What is the salary for the Customer Support Director role at GE Aerospace?
Salaries are competitive and based on experience, with additional benefits and performance incentives.
2. Who is eligible for this role?
Experienced professionals with strong aviation operations and customer management backgrounds are encouraged to apply.
3. Does GE Aerospace offer relocation assistance?
No, relocation assistance is not provided. Applicants must already be based in or willing to move to Dubai.
4. What is the work culture like at GE Aerospace?
GE Aerospace fosters a culture of innovation, respect, and continuous improvement, emphasizing teamwork and professional growth.
5. What are the career growth opportunities?
Employees have access to global leadership programs, mentorship, and career mobility across GE’s international network.
Conclusion:
If you’re seeking high-level aviation jobs Dubai, GE Aerospace’s Customer Support Director position offers a world-class platform to lead, innovate, and shape the future of flight. This role combines customer engagement, operational excellence, and strategic leadership within one of the most respected names in aerospace.
Join GE Aerospace today and be part of a team redefining aviation for generations to come.