Flydubai Careers UAE open doors to dynamic opportunities in the aviation industry, and the Coordinator – NCC Care role in Dubai is a perfect example of that growth potential. Announced on November 9, 2025, this full-time position offers a chance to join Flydubai’s Network Control Centre (NCC) team, where precision, coordination, and customer care come together to ensure seamless operations. The role involves managing documentation, supporting customer feedback processes, and maintaining service excellence across departments. Ideal for detail-oriented professionals with strong organizational skills, this opportunity under Flydubai Careers UAE promises both career development and meaningful contribution to aviation excellence.
Table of Contents
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Job Overview
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About Flydubai
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Available Jobs
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Job Description
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Job Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Flydubai Careers UAE continue to provide exceptional opportunities for ambitious professionals seeking to grow within one of the Middle East’s leading airlines. The Coordinator – NCC Care position, based in Dubai, United Arab Emirates, offers a full-time role that combines administrative efficiency, customer support, and operational excellence. Published on November 9, 2025, this position is ideal for individuals passionate about aviation, customer satisfaction, and teamwork. As part of Flydubai’s Network Control Centre (NCC) team, you’ll ensure seamless coordination, accurate documentation, and superior service delivery—helping maintain Flydubai’s reputation for excellence both in the air and behind the scenes.
About Flydubai
Founded in 2008, Flydubai has grown into one of the fastest-expanding airlines in the region, connecting over 120 destinations across the Middle East, Africa, Asia, and Europe. Headquartered in Dubai, Flydubai is known for its commitment to affordable travel, operational reliability, and innovation in customer experience.
Joining Flydubai Careers UAE means becoming part of a culture built on diversity, collaboration, and progress. The airline values employees who are adaptable, customer-focused, and passionate about aviation. Whether you’re working in-flight or behind the scenes, Flydubai empowers its team members to make a difference every day—fueling both professional growth and personal development.
Available Jobs
Flydubai is currently hiring for several exciting positions across its operations. Alongside the Coordinator – NCC Care role, here are a few more opportunities you can explore under Flydubai Careers UAE:
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Customer Service Executive – Dubai
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Flight Operations Coordinator – Dubai
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Cabin Crew – UAE
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HR Administrator – Dubai
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Technical Records Officer – UAE
(See more [Jobs in Dubai] to discover additional career opportunities.)
Job Description
The Coordinator – NCC Care role is a vital position within Flydubai’s Network Control Centre (NCC). The successful candidate will be responsible for providing administrative and customer care support by maintaining accurate documentation, managing customer inquiries, and assisting with day-to-day operational tasks.
This position ensures that internal processes run efficiently, customer communications are handled professionally, and Flydubai’s high service quality standards are consistently maintained. Ideal for individuals with strong organizational skills and a passion for aviation, this role bridges customer experience with operational reliability—making it a key component of Flydubai’s commitment to service excellence.
Job Responsibilities
As a Coordinator – NCC Care, you will play a crucial behind-the-scenes role supporting Flydubai’s customer operations and internal teams.
Key Responsibilities Include:
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Manage and organize customer care documentation, correspondence, and filing systems.
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Log and track customer feedback, complaints, and service requests accurately.
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Ensure timely follow-up on pending cases, escalating unresolved issues when required.
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Distribute internal communications, memos, and updates across teams.
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Assist in meeting coordination, including preparing agendas and taking minutes.
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Ensure all records and communications comply with data protection and company policies.
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Support quality control by reviewing documentation and identifying discrepancies.
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Provide assistance in training sessions, workshops, and awareness programs.
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Help organize staff rosters, attendance records, and leave requests.
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Monitor passenger experience factors (e.g., in-flight entertainment, seating, lavatories) and report shortfalls to the CRM team.
This role requires a proactive mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced aviation environment.
Why This Role?
Choosing Flydubai Careers UAE as your next professional step means joining a company that values growth, innovation, and collaboration. As a Coordinator – NCC Care, you’ll gain exposure to aviation operations while developing skills in administration, communication, and customer service.
Top Benefits & Opportunities:
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Work with one of the leading airlines in the UAE.
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Experience a dynamic, multicultural environment with global exposure.
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Competitive salary package and employee travel benefits.
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Continuous training and development programs for career advancement.
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Be part of an airline that prioritizes work-life balance and inclusivity.
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Gain insights into aviation operations, service quality management, and cross-departmental collaboration.
This role is ideal for individuals seeking to build a solid career foundation within the airline industry, especially those who value precision, service, and teamwork.
Requirements
To qualify for the Coordinator – NCC Care position under Flydubai Careers UAE, applicants must meet the following criteria:
Qualifications:
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High School Diploma (Bachelor’s degree preferred).
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Fluent in English; additional languages (Arabic, Hindi, etc.) are an advantage.
Experience:
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Minimum of 2 years of experience in aviation or customer service environments.
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Proven ability in administrative support, documentation management, and coordination.
Skills & Competencies:
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Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
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Excellent communication and organizational abilities.
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Strong customer focus and ability to handle inquiries with professionalism.
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High attention to detail with a proactive, solution-oriented mindset.
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Demonstrated teamwork, accountability, and flexibility in dynamic environments.
Security & Compliance:
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Must comply with Flydubai’s Information Security Regulations (ISR) and report any weaknesses or incidents to management.
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Completion of ISR awareness sessions is mandatory.
How to Apply
Ready to elevate your career in aviation? Join one of the UAE’s most dynamic airlines by applying for the Coordinator – NCC Care role today.
👉 Apply Here: Flydubai Careers UAE – Coordinator NCC Care
📅 Date Posted: November 9, 2025
FAQs (Frequently Asked Questions)
1. What is the salary range for the Coordinator – NCC Care role?
Flydubai offers a competitive salary based on experience, along with travel perks and comprehensive benefits.
2. Who can apply for Flydubai Careers UAE?
Candidates with at least 2 years of experience in aviation or customer service who demonstrate strong administrative and communication skills are encouraged to apply.
3. Does Flydubai provide training for new hires?
Yes, Flydubai offers onboarding and skill enhancement programs to ensure employees are well-prepared for their roles.
4. Are international applicants eligible?
Yes, Flydubai welcomes qualified candidates globally, provided they meet visa and employment eligibility requirements in the UAE.
5. What is the work environment like at Flydubai?
Flydubai’s culture is inclusive, innovative, and teamwork-oriented, encouraging employees to grow personally and professionally within a supportive environment.
Conclusion:
If you’re seeking a meaningful role in the aviation industry, Flydubai Careers UAE offers the perfect opportunity to shine. As a Coordinator – NCC Care, you’ll play a vital role in maintaining smooth operations, enhancing customer satisfaction, and supporting one of the region’s most respected airlines.
Join Flydubai today — where your passion for excellence meets limitless growth opportunities.