🏢 About Sheraton Jumeirah Beach Resort – Telephone Operator Vacancy
The Sheraton Jumeirah Beach Resort – Telephone Operator Vacancy in the United Arab Emirates is a golden opportunity for hospitality enthusiasts to join one of the most iconic Marriott International properties. Located along the pristine shores of Jumeirah Beach, this Sheraton resort blends luxury, culture, and innovation. The position of Telephone Operator plays an essential role in connecting guests with the heart of the hotel’s operations.
At Sheraton Jumeirah Beach Resort, communication excellence is key. Telephone Operators are the bridge between guests and services — ensuring every inquiry, request, or emergency call is handled swiftly and professionally. This role requires attention to detail, a friendly voice, and an ability to multitask under pressure. If you aspire to start or grow your career in the hospitality industry, this position within Marriott Careers UAE offers you the perfect platform to shine and build a rewarding future.
📘 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Sheraton Jumeirah Beach Resort
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
📋 Job Overview
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Company/Brand: Sheraton Jumeirah Beach Resort (Marriott International)
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Position: Telephone Operator
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Location: Dubai, United Arab Emirates
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Interview Date: Apply Immediately
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Employment Type: Full-time
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Experience: Less than 1 year preferred
This role welcomes candidates who are passionate about guest service, communication, and teamwork. As part of Marriott Careers UAE, the Telephone Operator ensures smooth communication between guests, departments, and external callers. The position demands professionalism, accuracy, and courtesy in every call — creating lasting positive impressions on guests while supporting overall hotel efficiency.
🗂️ Job Categories
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Hospitality & Tourism
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Guest Services
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Food and Beverage Operations
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Customer Relations
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Communication and Coordination
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Hotel Administration
🎧 Primary Responsibilities by Role
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Handle and route incoming calls promptly and courteously.
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Provide accurate information about hotel services, amenities, and local attractions.
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Record and relay messages to the relevant departments or individuals efficiently.
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Monitor emergency lines and act according to safety and security protocols.
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Maintain confidentiality of guest information and internal communications.
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Ensure professional telephone etiquette and tone during all interactions.
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Support the front office team with administrative and guest-related tasks.
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Coordinate with housekeeping, maintenance, and room service departments for guest requests.
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Uphold Marriott’s quality and safety standards at all times.
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Participate in training and development programs to enhance communication skills.
Browse additional opportunities listed online
🌟 Why Work at Sheraton Jumeirah Beach Resort
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Global Career Opportunities – As part of Marriott Careers UAE, employees gain access to international transfers and promotions across 400+ Sheraton properties worldwide.
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Inclusive Work Culture – Sheraton promotes diversity, equality, and a culture of belonging that celebrates every associate’s individuality.
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Professional Growth – Employees receive continuous training, skill enhancement, and mentoring from seasoned hospitality leaders.
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Employee Benefits – Competitive salary packages, accommodation, meals, healthcare, and recreational amenities are provided.
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Reputation for Excellence – Joining the Sheraton Jumeirah Beach Resort – Telephone Operator Vacancy in the United Arab Emirates means representing one of the most respected hotel brands globally.
🎓 Candidate Eligibility Criteria
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High school diploma or equivalent (G.E.D.).
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Less than 1 year of related work experience in hospitality, customer service, or call handling.
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Excellent verbal communication skills in English (Arabic or additional languages a plus).
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Strong multitasking abilities with attention to detail.
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Professional demeanor, grooming, and telephone etiquette.
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Ability to work flexible hours, including weekends and holidays.
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Physically able to stand, walk, and move around for extended periods.
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Authorization to work in the United Arab Emirates.
🧭 How to Apply
Joining the Sheraton Jumeirah Beach Resort – Telephone Operator Vacancy in the United Arab Emirates is simple and rewarding. Candidates are encouraged to apply through the official Marriott Careers UAE platform. The process involves creating a profile, submitting your updated resume, and completing an online application.
Ensure that your resume highlights your communication skills, customer service experience, and dedication to excellence. Applications are reviewed regularly, and shortlisted candidates will be contacted for interviews.
📎 Apply here.
To begin your journey with Sheraton today and be part of a legacy of world-class hospitality.
❓ Frequently Asked Questions (FAQs)
1. What is the main role of a Telephone Operator at Sheraton Jumeirah Beach Resort?
The operator manages guest and internal communications, ensuring prompt and courteous service.
2. Do I need prior experience to apply?
No, candidates with less than one year of related experience are welcome to apply.
3. Is accommodation provided by the hotel?
Yes, Marriott typically provides accommodation or housing allowance for eligible employees.
4. What skills are essential for this position?
Excellent communication, multitasking, and a customer-focused attitude are crucial.
5. Can international applicants apply?
Yes, qualified candidates authorized to work in the UAE can apply.
6. What is the career growth potential?
Working under Marriott Careers UAE opens doors to global hotel management and guest relations roles.
7. How soon should I apply?
Applications are open now — apply immediately to secure your opportunity in Hotel Jobs in Dubai 2025.
💬 Final Thoughts
The Sheraton Jumeirah Beach Resort – Telephone Operator Vacancy in the United Arab Emirates is a gateway to an extraordinary career with one of the world’s most reputable hotel chains. This position offers you the chance to develop core communication and guest service skills while experiencing the dynamic world of hospitality in Dubai. Whether you’re a newcomer to the field or an aspiring professional seeking to grow with Marriott Careers UAE, this is your opportunity to shine.
By joining the Sheraton Jumeirah Beach Resort, you become part of a global family that values collaboration, inclusivity, and service excellence. With a rich legacy that spans decades, Sheraton continues to redefine hospitality experiences worldwide. If you’re eager to step into Hotel Jobs in Dubai 2025 that combine growth, purpose, and prestige, don’t wait — apply today and start your journey with a brand that truly connects the world through service and community.