🔹 About Al-Futtaim Customer Service Specialist Vacancy in Abu Dhabi 2025
The Al-Futtaim Customer Service Specialist Vacancy in Abu Dhabi 2025 presents an exciting chance to join one of the region’s leading private business groups. Founded in the 1930s, Al-Futtaim has become a diversified powerhouse operating across five sectors: automotive, financial services, real estate, retail, and healthcare. Known for its unwavering commitment to integrity, innovation, and customer excellence, Al-Futtaim continues to expand its influence throughout the Middle East, Asia, and Africa.
This position is part of the renowned Marks & Spencer retail division located in Abu Dhabi. The role emphasizes delivering outstanding customer experiences, managing inquiries, and supervising daily operations to uphold the brand’s high standards. Professionals passionate about retail service, leadership, and teamwork will find this opportunity rewarding. As part of Al-Futtaim Careers 2025, candidates will be joining an organization that values excellence, collaboration, and personal growth.
📘 Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Al-Futtaim
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
🧩 Job Overview
Company Name: Al-Futtaim Private Company LLC
Vacancy Position: Customer Service Specialist / Sr. Sales
Location: Abu Dhabi
Interview Date: Apply Immediately
Employment Type: Full-time, Retail Division
Experience Required: Previous customer service and team supervision experience
The Al-Futtaim Customer Service Specialist Vacancy in Abu Dhabi 2025 seeks professionals who are customer-focused and results-driven. The role centers around creating memorable shopping experiences while ensuring operational excellence. From handling customer inquiries and managing specialized services to supervising staff, this role demands efficiency, empathy, and leadership. Candidates with strong communication and problem-solving abilities will excel in this dynamic environment.
🏷️ Job Categories
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Retail Customer Service and Sales
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Team Supervision and Coaching
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Visual Merchandising and Display Management
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Cash Handling and Float Control
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Complaint Resolution and Customer Relations
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Specialized Services (Bra Fit, Suit Fit, Barista)
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Retail Operations and Daily Management
💼 Primary Responsibilities by Role
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Deliver professional customer service and address inquiries promptly.
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Serve as the first point of contact for escalated complaints.
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Supervise and support the customer service team with performance goals.
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Collaborate with the Duty Manager to manage daily store operations.
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Maintain Marks & Spencer Retail Jobs Abu Dhabi visual merchandising standards.
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Accurately manage cash floats and daily financial transactions.
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Oversee specialized services including Bra Fit, Suit Fit, and Barista.
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Monitor store appearance, ensuring a clean and organized presentation.
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Uphold company values of Respect, Integrity, Collaboration, and Excellence.
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🌟 Why Work at Al-Futtaim
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Join one of the region’s most trusted and established business groups.
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Benefit from Al-Futtaim Careers 2025 structured growth and training programs.
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Gain exposure to international retail operations with Marks & Spencer.
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Enjoy a supportive environment that values teamwork and innovation.
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Receive competitive compensation and career development opportunities.
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Work in a company that prioritizes employee satisfaction and work-life balance.
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Be part of an organization known for operational excellence and integrity.
🎯 Candidate Eligibility Criteria
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Proven experience in retail or customer service environments.
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Ability to lead, coach, and motivate a team effectively.
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Strong communication skills (both written and verbal).
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Excellent problem-solving and interpersonal skills.
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Attention to detail in maintaining visual merchandising standards.
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Knowledge of handling cash floats and following financial protocols.
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Familiarity with specialized fitting services preferred.
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Positive, customer-focused attitude and commitment to excellence.
📝 How to Apply
If you are passionate about delivering top-quality customer service, the Al-Futtaim Customer Service Specialist Vacancy in Abu Dhabi 2025 is the perfect opportunity to advance your career. Ensure your resume highlights your experience in retail, leadership, and customer engagement.
Before applying, read the job description carefully and align your application with Al-Futtaim’s core values of Respect, Integrity, Collaboration, and Excellence. Showcase your achievements in team management, problem resolution, and customer satisfaction.
Applications are open now—don’t delay! Positions may close once the ideal candidate is found.
👉 Apply here.
❓ Frequently Asked Questions (FAQs)
1. Where is this job located?
The position is based in Abu Dhabi under the Marks & Spencer retail division of Al-Futtaim.
2. Is the role full-time?
Yes, it’s a full-time retail position with flexible hours to meet operational demands.
3. What experience do I need?
Applicants should have prior experience in customer service, sales, or retail team supervision.
4. What skills are most important for this position?
Strong communication, problem-solving, and leadership skills are essential.
5. Are there training opportunities?
Yes, Al-Futtaim provides comprehensive training under Al-Futtaim Careers 2025.
6. What are the working conditions like?
The role involves working in-store, maintaining visual displays, and supporting customer service operations daily.
7. When should I apply?
Interested candidates are encouraged to Apply Immediately as this role is time-sensitive.
🏁 Final Thoughts
The Al-Futtaim Customer Service Specialist Vacancy in Abu Dhabi 2025 offers an exceptional opportunity for motivated individuals seeking a dynamic and rewarding retail career. Al-Futtaim’s strong reputation for quality, innovation, and integrity makes it a top employer in the region. This position combines customer service excellence with team leadership and operational management, allowing candidates to develop a diverse skill set within a world-class retail environment.
Becoming part of Al-Futtaim Careers 2025 means joining a company that invests in its people and fosters continuous growth. Through dedication and a passion for customer satisfaction, you can make a lasting impact within the Marks & Spencer retail network. Don’t wait—apply today and take the first step toward an exciting and fulfilling future with Marks & Spencer Retail Jobs Abu Dhabi, where excellence and opportunity go hand in hand.