Customer Service Jobs in Dubai are among the most exciting opportunities for professionals who value communication, innovation, and people-focused careers. One standout opportunity is the Customer Care Trainee – Dyson role at Chalhoub Group, a leading luxury retail and distribution company in the Middle East. Based in Dubai, this full-time trainee position is perfect for individuals eager to deliver exceptional service while learning from industry experts. As part of Chalhoub’s Retail Development team, you’ll assist customers, resolve inquiries, and represent Dyson’s world-class technology with professionalism — making it one of the most dynamic Customer Service Jobs in Dubai for 2025.
Table of Contents
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Job Overview
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About Chalhoub Group
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About Dyson
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Available Jobs at Chalhoub Group
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Customer Service Jobs in Dubai are becoming some of the most dynamic and rewarding opportunities in the retail and technology industries. One such opportunity stands out — the Customer Care Trainee – Dyson role at Chalhoub Group.
Located in Dubai, UAE, this full-time trainee position combines customer engagement, innovation, and technology-driven service. As part of Chalhoub Group’s Retail Development division, the role focuses on supporting Dyson customers through responsive communication, product guidance, and service excellence.
If you’re eager to begin a career in customer service within a globally recognized organization that values learning, creativity, and inclusion, this is one of the most exciting Customer Service Jobs in Dubai for 2025.
About Chalhoub Group
For over six decades, Chalhoub Group has redefined the luxury retail experience across the Middle East. With a portfolio of over 300 international brands and eight owned brands, the Group is a leader in beauty, fashion, luxury, and lifestyle.
Headquartered in Dubai, Chalhoub employs 14,000 professionals across seven countries. The company is recognized as a Great Place to Work®, ranking third in the Middle East and first in Saudi Arabia.
Driven by innovation and customer-centric values, Chalhoub’s mission is to inspire, exhilarate, and delight customers through luxury experiences — both in-store and online. The Group’s hybrid retail model combines world-class service, digital transformation, and sustainability, making it one of the region’s most admired employers.
About Dyson
Dyson is a global leader in innovation, design, and technology. Renowned for its groundbreaking vacuum cleaners, hair care products, and air purifiers, Dyson continues to revolutionize everyday living through cutting-edge engineering and customer satisfaction.
Partnering with Chalhoub Group in the Middle East, Dyson ensures that every customer interaction — whether in-store or online — reflects its dedication to performance, reliability, and premium service.
Available Jobs at Chalhoub Group
If you’re exploring more Customer Service Jobs in Dubai, Chalhoub Group offers several exciting opportunities:
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Customer Experience Executive – Beauty Division
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Retail Operations Assistant – Luxury Fashion
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Sales Associate – Luxury Brand Partner
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Customer Engagement Coordinator – E-commerce
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CRM Specialist – Group Marketing
(See more jobs in Dubai on our Chalhoub Careers portal.)
Job Description
As a Customer Care Trainee – Dyson, you will be the first point of contact for Dyson’s valued customers. The role involves responding to inquiries, assisting with technical troubleshooting, and ensuring that each customer interaction reflects the brand’s high standards of care.
You will work within a team of professionals dedicated to creating memorable experiences through personalized service and efficient communication. From guiding customers on product setup to resolving complaints, this position offers an invaluable opportunity to build a strong foundation in luxury customer service and technology support.
The role is ideal for graduates or early-career professionals who are enthusiastic, empathetic, and eager to learn in a fast-paced retail environment.
Key Responsibilities
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Respond to customer inquiries through phone, email, and live chat promptly and professionally.
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Provide detailed product information and technical assistance for Dyson’s innovative product range.
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Support customers with troubleshooting, setup, and usage guidance.
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Document customer interactions accurately in the CRM system.
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Collaborate with cross-functional teams to ensure seamless customer experiences.
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Handle complaints and follow up to ensure complete customer satisfaction.
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Participate in training and development programs to enhance product and service knowledge.
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Maintain awareness of Dyson’s promotions, campaigns, and updates to provide relevant advice.
Why This Role?
This opportunity stands out among other Customer Service Jobs in Dubai because it combines luxury retail standards with cutting-edge technology — a rare blend that offers both professional growth and personal fulfillment.
Here’s why you’ll love working in this role:
💎 Prestigious Partnership: Represent Dyson — a global leader in technology innovation — under the Chalhoub Group umbrella.
🚀 Career Development: Gain practical, hands-on training and opportunities for internal mobility within Chalhoub’s vast portfolio.
💬 Dynamic Work Environment: Engage with customers across digital and physical channels.
🌍 Diversity & Inclusion: Work in a company that celebrates cultural diversity and equal opportunity.
💰 Competitive Benefits: Enjoy health coverage, child education support, exclusive discounts, and flexible working policies.
🎓 Learning Focus: Access Chalhoub’s in-house training programs and digital learning platforms to enhance your career path.
For individuals who thrive in people-oriented roles and aspire to build a future in luxury customer engagement, this is a perfect career entry point.
Requirements
To qualify for this Customer Care Trainee – Dyson role at Chalhoub Group, candidates should possess:
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Education: College degree preferred.
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Experience: Internship or up to 1–2 years of experience in customer service or retail preferred.
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Skills:
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Excellent communication (written and verbal).
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Strong interpersonal and problem-solving skills.
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Ability to multitask in a fast-paced environment.
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Basic technical understanding of consumer electronics (preferred).
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Proficiency in computer applications and customer service software.
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Attributes:
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Empathy, attentiveness, and patience.
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Customer-first mindset and teamwork approach.
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Enthusiasm for technology and innovation.
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Location: Dubai, United Arab Emirates.
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Employment Type: Full-time trainee position.
How to Apply
Ready to start your journey with one of the region’s most respected luxury retail groups?
👉 Apply Now: Click Here!
Application Deadline: Open until filled — early applications are encouraged.
FAQs (Frequently Asked Questions)
1. Where is this position based?
The role is based in Dubai, United Arab Emirates, within Chalhoub Group’s Retail Development division.
2. Is this a full-time position?
Yes, this is a full-time trainee opportunity with potential for growth within Chalhoub Group.
3. Do I need technical knowledge to apply?
While not mandatory, a basic understanding of technology or electronics is an advantage when supporting Dyson’s products.
4. What kind of training will be provided?
Chalhoub Group offers comprehensive onboarding and continuous development programs to help trainees excel.
5. What benefits does Chalhoub offer?
Employees enjoy competitive benefits, flexible working options, exclusive brand discounts, and access to Chalhoub’s professional learning ecosystem.
Final Insight:
For anyone exploring Customer Service Jobs in Dubai 2025, this opening at Chalhoub Group for Dyson is a standout opportunity. It blends the energy of a tech-driven role with the elegance of a luxury retail environment, offering hands-on experience, career progression, and exposure to global standards of service excellence.