Landmark Group careers UAE are among the most attractive opportunities for professionals seeking growth in retail, e-commerce, and customer service. Styli, Landmark Group’s fast-growing digital fashion brand, is hiring a Customer Service Manager (Growth) to join its team in Dubai. This full-time role is focused on leading customer service operations, enhancing customer experiences, and driving process improvements to support Styli’s rapid expansion. Based at Landmark Group Tower, the position offers ambitious professionals the chance to work with one of the region’s most respected retail giants, gain leadership exposure, and play a key role in shaping customer satisfaction strategies.
Table of Contents
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Job Overview
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About Styli & Landmark Group
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Available Landmark Group Careers in UAE
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Landmark Group careers UAE present some of the most exciting opportunities in the retail and e-commerce industry. Styli, Landmark Group’s rapidly growing digital fashion and lifestyle brand, is now hiring a Customer Service Manager (Growth) to join its team at Landmark Group Tower in Dubai. This full-time role focuses on leading customer service operations, building innovative strategies to enhance customer satisfaction, and ensuring seamless support experiences. For professionals with a passion for customer engagement and leadership, this is a chance to contribute to one of the region’s most respected conglomerates and accelerate career growth within a thriving retail ecosystem.
About Styli & Landmark Group
Styli is an online-first fashion and lifestyle e-commerce brand catering to young, trend-conscious shoppers across the GCC. With a focus on affordability and style, Styli is redefining online shopping experiences in the Middle East.
Styli is part of the Landmark Group, one of the largest retail and hospitality organizations in the region. Founded in 1973, Landmark Group operates 2,300+ outlets, 50+ brands, and employs over 45,000 people worldwide. The Group’s diverse portfolio spans fashion, footwear, home, electronics, and hospitality.
Joining Landmark Group careers UAE means becoming part of a people-first culture that emphasizes innovation, inclusivity, and long-term growth opportunities.
Available Landmark Group Careers in UAE
Landmark Group offers diverse career paths across multiple sectors in the UAE. Alongside this Styli role, here are other career opportunities frequently available:
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Retail Operations Manager – Dubai
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Customer Experience Executive – Styli UAE
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E-commerce Growth Manager – Landmark Group UAE
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Fashion Merchandising Specialist – Landmark Group Dubai
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Marketing Manager – Landmark UAE
(See more Landmark Group careers UAE)
Job Description
The Customer Service Manager – Growth role at Styli, Landmark Group, is designed for professionals who want to make a tangible impact on customer experience. The role includes building strategies to optimize service, supervising teams, implementing new processes, and collaborating with growth and product teams to drive customer satisfaction.
You’ll act as a key leader in ensuring that Styli continues to deliver on its customer-first promise while scaling operations in one of the Middle East’s most competitive e-commerce markets.
Key Responsibilities
As part of Landmark Group careers UAE, the Customer Service Manager will:
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Lead and motivate customer service teams to deliver outstanding support.
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Develop service policies, standards, and procedures to improve efficiency.
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Analyze KPIs and performance data to identify improvement areas.
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Manage escalated cases and ensure quick, satisfactory resolutions.
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Collaborate with marketing, growth, and product teams to enhance customer journeys.
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Implement new tools and technologies to streamline service delivery.
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Gather and analyze customer feedback to inform business strategies.
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Build scalable processes for Styli’s expanding customer base.
Why This Role?
Here’s why this opportunity stands out among other Landmark Group careers UAE:
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Reputable Brand: Work for Landmark Group, one of the GCC’s most trusted retail giants.
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E-commerce Growth: Be part of Styli’s rapid digital transformation and expansion journey.
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Leadership Opportunity: Lead teams and shape customer experience strategies.
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Career Advancement: Access cross-brand career mobility within Landmark Group’s portfolio.
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Competitive Package: Receive attractive salary and benefits with career development support.
Requirements
To qualify for this Customer Service Manager role at Styli under Landmark Group careers UAE, candidates should have:
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Education: Bachelor’s degree in Business, Retail Management, or related field.
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Experience:
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5–7 years in customer service or operations.
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Prior experience in e-commerce or retail industries is a strong advantage.
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Skills:
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Strong leadership and people management skills.
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Analytical mindset with KPI monitoring expertise.
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Excellent communication and problem-solving abilities.
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Familiarity with CRM and digital service tools.
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Attributes:
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Customer-focused approach.
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Adaptability in fast-paced environments.
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Collaborative team player.
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How to Apply
If you’re ready to grow your career with Landmark Group careers UAE, don’t miss this opportunity. Apply today for the Customer Service Manager role at Styli in Dubai and take the next step toward a rewarding leadership journey.
👉 Apply Here on Landmark Group Careers
Applications close soon, so early submissions are encouraged.
FAQs
1. What is the salary range for Landmark Group careers UAE?
Customer Service Manager roles typically pay between AED 18,000 – AED 28,000 per month, depending on experience and role.
2. Do I need retail or e-commerce experience for this position?
Yes, experience in retail, e-commerce, or customer service management is strongly preferred.
3. Where is the role based?
This is a full-time, on-site role at Landmark Group Tower, Dubai, UAE.
4. What are the career growth prospects at Landmark Group?
Employees benefit from cross-brand mobility, regional exposure, and leadership training, making Landmark Group an excellent long-term employer.
5. Can international applicants apply for Landmark Group careers UAE?
Yes, Landmark Group welcomes international candidates, provided they meet UAE work visa requirements.