Dubai Guest Service Agent Jobs 2025 are now open at Al Khoory Hotels, one of the most reputable hospitality groups in the UAE. This exciting opportunity invites passionate and experienced professionals to join the Front Office team as Guest Service Agents in Dubai. With two vacancies available, the role is perfect for candidates who excel at delivering exceptional guest experiences and have solid knowledge of the Opera system, which is a must. Based in the heart of Dubai, this position offers a rewarding career path within a dynamic hospitality environment, ideal for individuals eager to grow in the industry.
Table of Contents
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Job Overview
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About Al Khoory Hotels
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Available Jobs at Al Khoory Hotels
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Guest Service Agent Job Description
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Key Responsibilities
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Why Join Al Khoory Hotels?
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Job Requirements
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How to Apply
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FAQs
Job Overview
Position: Guest Service Agent (Front Office)
Company: Al Khoory Hotels
Location: Dubai, UAE
Employment Type: Full-time
Vacancies: 2
System Requirement: Opera knowledge is a must
Al Khoory Hotels in Dubai is hiring Guest Service Agents (Front Office) to join their dynamic hospitality team. This is an excellent opportunity for professionals who are passionate about delivering exceptional guest experiences and looking to advance their careers in one of the UAE’s most vibrant hotel groups.
About Al Khoory Hotels
Al Khoory Hotels is part of the prestigious Al Khoory Group, a well-established name in the UAE’s hospitality sector. Known for their exceptional guest service, modern facilities, and commitment to excellence, Al Khoory Hotels has become a trusted choice for both travelers and professionals.
The company prides itself on values such as integrity, innovation, teamwork, and guest satisfaction. With a strong reputation in Dubai’s hotel industry, Al Khoory Hotels provides its employees with not just jobs, but long-term career growth opportunities in hospitality.
Available Jobs at Al Khoory Hotels
In addition to Guest Service Agent (Front Office) positions, Al Khoory Hotels regularly recruits for roles such as:
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Front Office Supervisor
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Housekeeping Attendant
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Food & Beverage Server
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Concierge Staff
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Hotel Receptionist
Guest Service Agent Job Description
As a Guest Service Agent at Al Khoory Hotels, you will be the first point of contact for guests. This role is ideal for candidates who enjoy customer interaction, have strong communication skills, and thrive in a fast-paced hospitality environment.
Your primary responsibility will be to provide a seamless check-in and check-out experience while ensuring guests feel valued and well cared for throughout their stay.
Key Responsibilities
Guest Service Agents at Al Khoory Hotels are expected to:
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Welcome guests with professionalism and warmth at the front desk
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Handle check-in and check-out processes efficiently using Opera PMS
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Assist guests with inquiries, reservations, and special requests
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Coordinate with other hotel departments to ensure smooth guest experiences
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Manage guest complaints with empathy and effective solutions
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Maintain accurate records and ensure compliance with hotel policies
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Provide personalized recommendations to enhance guest satisfaction
Why Join Al Khoory Hotels?
Choosing Al Khoory Hotels means more than just securing a job – it’s about building a rewarding career in Dubai’s competitive hospitality sector. Here’s why this opportunity stands out:
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Career Growth: Al Khoory Hotels invests in employee development with continuous training and skill-building programs.
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Dynamic Work Environment: Be part of a multicultural team in one of the UAE’s most vibrant industries.
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Reputation: Work for a respected hospitality group with strong values and a guest-first approach.
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Networking: Build connections within Dubai’s thriving hotel sector.
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Location: Based in Dubai, a global hub for tourism and hospitality careers.
Job Requirements
To be eligible for the Guest Service Agent jobs in Dubai 2025 at Al Khoory Hotels, applicants must meet the following criteria:
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Previous hospitality experience in a similar front office role
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Proficiency with Opera hotel management system (mandatory)
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Excellent communication and customer service skills
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Currently available in the UAE (preferred)
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Ability to work flexible shifts, including weekends and holidays
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Positive attitude, team player, and strong problem-solving skills
How to Apply
If you are passionate about hospitality and meet the above requirements, don’t miss this chance to join Al Khoory Hotels in Dubai.
⚡ Act fast! Due to high volumes of applications, only shortlisted candidates will be contacted.
FAQs – Guest Service Agent Jobs Dubai 2025
1. What is the salary range for Guest Service Agent jobs in Dubai?
Salaries for Guest Service Agents in Dubai typically range between AED 2,500 – AED 4,000 per month, depending on experience and hotel brand.
2. Do I need Opera system knowledge for this job?
Yes. Opera PMS knowledge is mandatory for this position at Al Khoory Hotels.
3. Is UAE experience required?
Previous experience in UAE hotels is preferred, but candidates with strong hospitality backgrounds elsewhere may also apply.
4. Can I apply from outside the UAE?
Preference is given to candidates currently based in the UAE due to quicker hiring timelines.
5. How long does the hiring process take?
Typically, shortlisted candidates are contacted within 1–2 weeks of application submission.
Final Thoughts
If you’re looking to advance your hospitality career, these Guest Service Agent jobs in Dubai 2025 at Al Khoory Hotels are an excellent opportunity. With a strong reputation, career growth potential, and the chance to work in one of the most dynamic cities in the world, this could be the perfect step forward in your career.