Guest Services Executive jobs in Abu Dhabi present an incredible opportunity for hospitality professionals eager to deliver world-class service in a luxury setting. Jumeirah Saadiyat Island, part of the prestigious Jumeirah Group, is hiring a Front Office Guest Services Executive to be the first point of contact for guests from arrival to departure. This role involves welcoming visitors, handling check-ins and check-outs, managing payments, and assisting with any guest requests while ensuring the highest service standards. With tax-free salary, generous benefits, and the chance to grow within one of the UAE’s most iconic luxury brands, this role offers unmatched career potential.
Table of Contents
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Job Overview
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About Jumeirah & Saadiyat Island Resort
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Available Jobs at Jumeirah UAE
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Job Description
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
Guest Services Executive jobs in Abu Dhabi are an excellent opportunity for hospitality professionals eager to deliver world-class service in a luxury environment. Jumeirah Saadiyat Island, part of the globally renowned Jumeirah Group, is currently hiring a Guest Services Executive – Front Office to be the first point of contact for guests from arrival to departure. This role involves welcoming guests, handling check-in and check-out, assisting with requests, and ensuring every stay exceeds expectations. With a competitive tax-free salary, extensive employee benefits, and the prestige of working for one of the UAE’s most iconic luxury brands, this position is ideal for ambitious hospitality professionals.
About Jumeirah & Saadiyat Island Resort
Founded in 1997, Jumeirah Hotels & Resorts is a global luxury hospitality brand and a member of Dubai Holding, managing 28 exceptional properties across the Middle East, Europe, and Asia. The group is best known for its flagship property, the Burj Al Arab Jumeirah, which redefined luxury hospitality worldwide.
Jumeirah Saadiyat Island Resort in Abu Dhabi is a sustainable beachfront destination offering:
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400 metres of pristine private beach and sand dunes
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Seven world-class restaurants and bars
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Award-winning spa and wellness facilities
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Kids club, tennis courts, and state-of-the-art gyms
The property combines eco-friendly design with luxury experiences, making it one of the UAE’s most desirable destinations. Employees benefit from being part of a brand synonymous with elegance, service excellence, and cultural diversity.
Available Jobs at Jumeirah UAE
Alongside the Guest Services Executive role, Jumeirah Group often hires for positions such as:
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Front Desk Agent – Jumeirah Emirates Towers, Dubai
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Guest Relations Officer – Jumeirah Al Naseem, Dubai
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Concierge Associate – Jumeirah Creekside Hotel, Dubai
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Spa Receptionist – Jumeirah Zabeel Saray, Dubai
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F&B Host/Hostess – Jumeirah Beach Hotel, Dubai
👉 See more jobs in Dubai and Abu Dhabi with Jumeirah here.
Job Description
The Guest Services Executive – Front Office at Jumeirah Saadiyat Island serves as the key liaison between guests and the hotel. From registration and check-in to managing requests during a guest’s stay, this role is about delivering seamless and memorable hospitality experiences.
The role is ideal for those with at least one year of front office or guest service experience in luxury hotels. It requires excellent communication, critical thinking, and software skills to handle reservations, billing, and guest interactions efficiently.
Key Responsibilities
As a Guest Services Executive at Jumeirah Saadiyat Island, you will:
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Welcome guests warmly on arrival and handle registration.
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Issue room keys and manage check-ins and check-outs.
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Process guest payments and close bills accurately.
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Assist guests throughout their stay with inquiries or special requests.
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Promote and sell available rooms to walk-in guests at maximum rates.
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Ensure the Guest Services Desk is always operational and well-stocked.
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Maintain confidentiality and protect guest privacy at all times.
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Enter accurate guest information into the Front Office PMS system.
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Scan passports and maintain correct records for the CID Report.
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File registration cards, maintain bucket checks, and ensure smooth documentation.
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Log unusual matters or guest feedback to supervisors.
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Introduce guests to the hotel’s Loyalty Club Programme.
Why This Role?
This opportunity at Jumeirah Saadiyat Island stands out among front office jobs in the UAE because it offers:
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Prestigious Brand: Work with Jumeirah, one of the world’s most respected luxury hospitality companies.
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Career Growth: Develop within a group offering opportunities across 28 properties globally.
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Attractive Benefits: Enjoy a tax-free salary, free accommodation, healthcare, and discounted hotel stays worldwide.
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Learning & Development: Access training and mentorship programs to build hospitality skills.
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Sustainability Focus: Be part of a property known for eco-friendly initiatives and guest wellbeing.
Requirements
To apply for the Guest Services Executive role in Abu Dhabi, candidates should have:
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Experience: At least 1 year in a similar guest services or front office role.
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Education: Bachelor’s degree preferred.
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Skills:
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Strong communication skills in English (Arabic preferred).
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Knowledge of Microsoft Office and hotel management software.
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Critical thinking and problem-solving abilities.
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Other: Must be detail-oriented, guest-focused, and able to work in a multicultural team.
How to Apply
If you’re ready to join one of the most prestigious hospitality groups in the UAE, apply now for Guest Services Executive jobs in Abu Dhabi with Jumeirah.
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Application Link: Apply via Jumeirah Careers
👉 Don’t miss this chance to start or advance your career in luxury hospitality.
FAQs – Guest Services Executive Jobs in Abu Dhabi
1. What is the salary range for Guest Services Executive jobs at Jumeirah?
The salary is tax-free and competitive, typically between AED 4,000 – AED 6,000, plus benefits.
2. Do I need previous hospitality experience?
Yes, at least 1 year of guest services or front office experience is required.
3. Are expatriates eligible to apply?
Yes, expatriates are welcome to apply for this role in Abu Dhabi.
4. What benefits does Jumeirah offer employees?
Benefits include accommodation, flights home, healthcare, life insurance, and discounted stays at Jumeirah hotels worldwide.
5. Where is this role based?
This position is based at Jumeirah Saadiyat Island Resort in Abu Dhabi, a luxury eco-friendly beachfront property.