Dubai real estate jobs are among the most sought-after career opportunities in the UAE, offering professionals the chance to work with world-class developers and contribute to shaping iconic communities. One such opportunity is with Majid Al Futtaim Properties, a leading name in real estate and lifestyle development. The company is currently hiring an Emirati Talent – Senior Associate, Customer Relations Management at Tilal Al Ghaf, Dubai. This role is ideal for Emirati professionals passionate about customer satisfaction, post-handover service, and ensuring seamless property ownership experiences. It’s a career path that combines growth, innovation, and community impact.
Table of Contents
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Job Overview
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About Majid Al Futtaim
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Available Dubai Real Estate Jobs
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Job Description – Senior Associate, Customer Relations
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Key Responsibilities
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Why This Role?
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Requirements
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How to Apply
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FAQs
Job Overview
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Job Title: Emirati Talent – Senior Associate, Customer Relations Management
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Company: Majid Al Futtaim Properties
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Location: Dubai, UAE (Tilal Al Ghaf)
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Category: Real Estate & Property Development
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Employment Type: Full-Time, Regular
This is one of the most exciting Dubai real estate jobs for Emirati professionals looking to advance their careers. As a Senior Associate in Customer Relations, you will play a key role in ensuring post-handover client satisfaction, managing the Defects Liability Period (DLP), and maintaining strong communication with homeowners, contractors, and internal teams.
About Majid Al Futtaim
Majid Al Futtaim (MAF) is a leading name in the Middle East real estate sector, building communities that blend lifestyle, innovation, and sustainability. With over 27 years of experience and a workforce of more than 45,000 employees across 15 international markets, MAF is one of the top employers for those seeking Dubai real estate jobs.
MAF is behind landmark developments like Tilal Al Ghaf, a world-class residential community in Dubai that reflects its mission to create “great moments for everyone, every day.” Working here means joining a progressive, diverse, and people-first company.
Available Dubai Real Estate Jobs at Majid Al Futtaim
In addition to this Emirati Talent role, Majid Al Futtaim regularly offers career opportunities in the Dubai real estate market, including:
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Property Management Specialist – Dubai
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Customer Service Executive – Real Estate Division
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Facilities Management Coordinator – Tilal Al Ghaf
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Sales & Leasing Associate – UAE
👉 See more Dubai real estate jobs
Job Description – Senior Associate, Customer Relations
The Senior Associate, Customer Relations Management role is perfect for Emirati professionals who want to build a career in Dubai’s thriving real estate sector.
This position focuses on post-handover customer engagement during the Defects Liability Period, ensuring every client receives top-quality support. You will serve as the main point of contact for customers, manage their concerns, and ensure issues are resolved efficiently and within company standards.
Key Responsibilities
As a Senior Associate in Customer Relations, your responsibilities will include:
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Being the primary contact for customer concerns post-handover.
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Leading in-person meetings to understand and resolve issues.
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Managing cases related to the Defects Liability Period (DLP) until completion.
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Coordinating inspections and repair work with contractors and internal teams.
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Maintaining detailed records of customer cases and updates.
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Preparing reports on DLP performance and customer satisfaction.
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Recommending improvements for future real estate service delivery.
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Enhancing the overall customer experience within Majid Al Futtaim’s communities.
Why This Role?
This is more than just a job—it’s an opportunity to join one of the most respected employers in Dubai real estate jobs.
Key benefits include:
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A role exclusively for Emirati Talent in a high-demand sector.
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The chance to build expertise in property development and customer relations.
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Growth potential within Majid Al Futtaim’s real estate division.
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A dynamic work culture that encourages innovation, learning, and collaboration.
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Competitive compensation packages and long-term career security.
Requirements
To succeed in this role, you should bring:
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A Bachelor’s degree in Business Administration, Construction Management, or Engineering.
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2–3 years of experience in customer service, real estate, or construction.
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Strong knowledge of Defects Liability Period processes and defect rectification.
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Excellent communication and interpersonal skills.
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Ability to multitask and handle pressure effectively.
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Proficiency in Microsoft Office and CRM tools.
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Fluency in English (Arabic language skills are a plus).
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Must be a UAE National (Emirati Talent Program eligibility).
How to Apply
If you’re ready to take the next step in your Dubai real estate career, apply today through the official Majid Al Futtaim portal:
📌 Don’t wait! Dubai real estate jobs are in high demand, and this Emirati Talent role will attract many strong candidates.
FAQs
1. Are Dubai real estate jobs at Majid Al Futtaim open to all applicants?
This specific role is for UAE Nationals only, under the Emirati Talent Program.
2. What is the Defects Liability Period (DLP)?
The DLP is the period after handover when developers must fix any construction-related defects reported by homeowners.
3. Where is this job located?
The role is based in Tilal Al Ghaf, Dubai, one of MAF’s flagship communities.
4. What makes this a good career move?
This role provides hands-on experience in real estate operations, customer service, and property management, while being part of a top employer in Dubai.
5. How competitive is the pay?
While salaries vary, Majid Al Futtaim is known for offering competitive packages, benefits, and career growth opportunities in the Dubai real estate market.
✅ Final Word:
For Emiratis eager to explore Dubai real estate jobs, the Senior Associate, Customer Relations Management role at Majid Al Futtaim offers the perfect platform to build a long-term, rewarding career in 2025. With customer satisfaction at the heart of the role, it’s an opportunity to grow, lead, and shape the future of real estate in the UAE.