💼 About Abu Dhabi Commercial Bank PJSC TeleSales Agent UAE
Abu Dhabi Commercial Bank PJSC TeleSales Agent UAE is an exciting career opportunity within ADCB’s renowned GBS division, which stands at the forefront of innovation and customer‑centric solutions in the UAE banking industry. The GBS team is a vital backbone of ADCB, ensuring seamless operations, continuous digital evolution, and exceptional customer experience.
As a TeleSales Agent, you will become part of a dynamic and diverse workforce where your sales expertise and communication skills directly contribute to the bank’s growth and success. You will engage with customers in a professional and courteous manner, promote bank products, and strengthen long‑term customer relationships that reflect ADCB’s service excellence.
ADCB takes pride in nurturing an inclusive and performance‑driven work culture, offering employees opportunities for professional development, career advancement, and personal growth. By joining this team, you step into a supportive environment where innovation meets ambition, and every contribution is recognized and valued.
Table of Contents
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Job Overview
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Job Categories
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Primary Responsibilities by Role
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Why Work at Abu Dhabi Commercial Bank PJSC
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Candidate Eligibility Criteria
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How to Apply
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Frequently Asked Questions (FAQs)
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Final Thoughts
📌 Job Overview
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Company: Abu Dhabi Commercial Bank PJSC
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Vacancy Position: TeleSales Agent
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Location: UAE (Dubai/Abu Dhabi)
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Interview Date: Apply immediately
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Employment Type: Fixed Term (3 years)
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Experience: Minimum 3 years in Sales or Telesales
Short paragraph:
This role as TeleSales Agent at Abu Dhabi Commercial Bank PJSC offers an exciting opportunity to proactively engage customers via phone, deliver exceptional service, and drive sales in a leading UAE banking environment.
🗂 Job Categories
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Outbound telesales
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Customer acquisition & cross‑selling
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Database management & analytics
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Compliance & SOP adherence
🎯 Primary Responsibilities by Role
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Communicate with predetermined customers to proactively sell bank products
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Ensure realistic commitments and excellent service to distinguish ADCB
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Maintain and update customer information in the database
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Source quality customers and references to ensure profitability
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Follow organisational and departmental policies and standard operating procedures
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Align personal performance with ADCB’s people management policies
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Demonstrate ADCB Service Standards and “Our Promise” in every interaction
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⭐ Why Work at Abu Dhabi Commercial Bank PJSC
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Competitive salary with variable pay plans
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Comprehensive benefits: medical, life/accident insurance, leave airfare, education assistance
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Flexible and remote working options (subject to role)
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Strong emphasis on learning & development through e‑learning and instructor‑led training
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Inclusive and diverse organisation with high standards and career growth
🎓 Candidate Eligibility Criteria
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Bachelor’s Degree in a relevant field
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At least 3 years’ experience in sales or telesales
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Strong analytical, negotiation, communication, and deadline‑management skills
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Proficiency in computers and numeric applications
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Team player with growth mindset
📝 How to Apply
Start with a concise paragraph describing the process. Then bullet three value points:
Apply via the official ADCB careers portal where you can upload your CV and cover letter. Ensure you highlight your sales achievements, customer service attitude, and adaptability. Candidates who meet the criteria will be contacted for further assessments.
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Submit your application through the ADCB careers site using “Apply Now”
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Prepare your professional documents to showcase relevant experience and skills
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Engage proactively if contacted and be prepared to share examples of past sales success
Apply here
❓ Frequently Asked Questions (FAQs)
1. What is the role of a TeleSales Agent at Abu Dhabi Commercial Bank PJSC?
A TeleSales Agent proactively communicates with customers to promote ADCB’s products, ensures excellent customer service, and helps the bank achieve its sales and growth targets.
2. What is the salary range for this position in the UAE?
The role offers a competitive salary along with variable pay plans, depending on performance and experience.
3. Are remote or flexible work options available?
Yes, flexible and remote working options are available for eligible employees, depending on the role’s requirements.
4. What benefits do employees receive at ADCB?
Employees enjoy comprehensive benefits including medical insurance, life and accident coverage, paid leave, airfare allowance, preferential loan rates, and staff discounts.
5. What qualifications are required for this TeleSales Agent role?
Applicants should have a Bachelor’s Degree, minimum 3 years of sales or telesales experience, and strong communication and negotiation skills.
6. What is the growth potential in this role?
ADCB provides career development programs, e‑learning, on‑the‑job training, and structured paths for internal career progression.
7. How can I apply for this job?
Interested candidates should apply through the official ADCB careers portal, upload the required documents, and wait for HR to contact shortlisted applicants.
8. When is the last date to apply for this vacancy?
The posting date is August 1, 2025. Candidates are advised to apply immediately as the position is time‑sensitive.
💬 Final Thoughts
Abu Dhabi Commercial Bank PJSC TeleSales Agent UAE offers a remarkable opportunity to join a high‑performing financial institution in the UAE at a pivotal time in its digital evolution. This role enables driven sales professionals to contribute directly to ADCB’s customer‑first strategy while enjoying robust benefits and career development.
If you’re a results-oriented telesales professional seeking a dynamic workplace, this TeleSales Agent vacancy at Abu Dhabi Commercial Bank PJSC in the UAE is an ideal fit. Be sure to apply promptly through the official ADCB careers portal to take a proactive step toward a rewarding career.